--- description: Review of SendApp Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SendApp | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Other Artificial Intelligence (AI) Software](/directory/4877/other-artificial-intelligence-ai/software) > [SendApp](/software/555950/SendApp) # SendApp Canonical: https://www.softwareadvice.co.nz/software/555950/SendApp Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/555950/SendApp?page=2) > SendApp helps businesses manage customer conversations on WhatsApp without juggling personal phones or losing messages between team members. Built on the official WhatsApp Business API, it turns a single company number into a shared workspace. Conversations arrive in one queue and get assigned to the right person or department, with ownership locking so two agents never answer the same customer. Teams add internal notes, transfer chats and track response times per agent. Unlike most platforms in this category, SendApp does not charge per seat: every plan includes unlimited operators, so growing the team never increases the subscription. On the outbound side, businesses build segmented contact lists, submit message templates for Meta approval and send bulk campaigns with delivery and read tracking. Scheduled reminders and automated follow-up sequences keep leads warm without manual work. An AI assistant handles first contact around the clock, answering common questions, qualifying leads and taking bookings, then passes the conversation to a human when it reaches something it cannot solve. SendApp connects to the tools businesses already use. Native integrations with WooCommerce, Shopify, PrestaShop, Wix and Google Sheets send order and booking notifications automatically. Facebook Lead Ads and web forms route new leads straight into a WhatsApp conversation. Zapier, Make and a documented REST API cover everything else. Pricing is transparent: you pay for the plan, and WhatsApp conversation fees are billed by Meta directly at published rates, with no markup added. Support is included on every plan, and a free trial is available with no credit card required. > > Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 10 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Everysoft ## Commercial Context - **Starting Price**: €19.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, France, Germany, Italy, Portugal, Spain, United Kingdom, United States ## Features - AI - API - Automated Responses - CRM - Chat/Messaging - Chatbot - Communication Management - Distinct AI Functionality - Live Chat - Mass Texting - Natural Language Processing - Niche Application - One-to-One Messaging - Real-time Conversations - Reminders - Reporting - Scheduled Messaging - Specialized or Emerging Capabilities - Templates - Third-Party Integrations ## Integrations (11 total) - Google Calendar - Google Sheets - Make - Pabbly Connect - PayPal - PrestaShop - Shopify - Stripe - WooCommerce - WordPress - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Other Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4877/other-artificial-intelligence-ai/software) ## Related Categories - [Other Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4877/other-artificial-intelligence-ai/software) - [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software) - [SMS Marketing Software](https://www.softwareadvice.co.nz/directory/4532/sms-marketing/software) ## Reviews ### "More organized customer communication for our IT team" — 4.0/5 > **Marco** | *5 August 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: SendApp has helped us keep customer conversations in one place and stay on top of follow-ups. We also use it to send routine updates and reminders, which saves us time and makes communication with clients more consistent. > > **Cons**: Getting started can be a little challenging if you have limited experience with WhatsApp Business API tools. It takes some time to understand the setup and available options. > > For our IT services business, staying responsive to clients is important, and we handle a good portion of our communication through WhatsApp. Before using SendApp, conversations and follow-ups could become difficult to manage, especially when several clients needed attention at the same time. SendApp gave us a more structured way to handle those interactions. We use it for customer updates, reminders, and answering frequently asked questions. It took us a little while to get comfortable with the initial setup, but the support team was helpful when we needed guidance. Once we had everything configured, our daily communication became easier to manage, and we were better able to keep track of client conversations and follow-ups. ----- ### "Stable WhatsApp communication for customer engagement" — 5.0/5 > **Marco** | *26 July 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: SendApp helps us manage high-volume customer conversations, automate important notifications, organize customer information, and maintain a more reliable communication channel. > > **Cons**: The platform could offer more enterprise-level reporting features and additional workflow options for large communication teams. > > In telecommunications, customers expect quick responses and reliable updates, which made WhatsApp an important communication channel for us. We previously experienced problems with unofficial solutions, including unstable messaging and communication interruptions. Moving to SendApp helped us use the official WhatsApp Business API approach with better stability. The team supported us through the setup and verification process, and our communication became much more consistent. We now use it for customer updates, automated notifications, and support conversations with greater confidence. ----- ### "Reliable WhatsApp communication for our software customers" — 5.0/5 > **Pierpaolo** | *20 July 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: SendApp helped us create a more reliable customer communication system by simplifying WhatsApp API setup, organizing conversations, and allowing our team to communicate with users more professionally. > > **Cons**: The verification process depends on Meta’s approval timeline, and more advanced customization options for technical workflows would be useful. > > We develop software products and rely on WhatsApp to communicate with customers during onboarding, support, and product updates. Before using SendApp, we were concerned about managing customer communication at scale because unofficial tools created reliability issues. SendApp helped us move to the official WhatsApp Business API setup and guided us through the verification process. Since then, our team has been able to manage conversations more confidently, automate common responses, and provide faster support. It has become a dependable channel for maintaining relationships with our users. ----- ### "Improved our WhatsApp support operations" — 5.0/5 > **Marianna** | *21 July 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: SendApp helps our support team manage customer conversations from one place, automate repeated inquiries, improve response times, and maintain better communication records. > > **Cons**: Some automation settings require testing before they match our workflow, and additional customer support reporting tools would be helpful. > > Customer communication is a major part of our daily operations, and WhatsApp is one of the channels customers prefer when they need assistance. Before SendApp, managing a large number of conversations was challenging because information was spread across different chats. SendApp helped us create a more organized support process with shared access to conversations and automated responses for common questions. Our team can now focus more on complex customer issues while routine requests are handled faster. It has made our support workflow smoother and more manageable. ----- ### "A practical WhatsApp solution for managing client communication" — 4.0/5 > **Luca** | *21 July 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: SendApp provides clear pricing, organized customer conversations, automation features, and a simple way for our IT team to manage WhatsApp communication. > > **Cons**: The Meta template approval process can take time, and more built-in reporting options would improve visibility into communication performance. > > Our IT business uses WhatsApp frequently for client updates, service communication, and support requests. Before SendApp, conversations were difficult to manage because messages were handled through different channels and team members. SendApp helped us create a more structured process with a shared communication platform. We use automated messages for common requests and keep customer information organized for easier follow-up. The setup required some patience, but once everything was configured, it improved how we handle daily client interactions. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/555950/SendApp?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/555950/SendApp) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data