---
description: Review of Signal9 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Signal9 | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [Signal9](/software/555093/Signal9)

# Signal9

Canonical: https://www.softwareadvice.co.nz/software/555093/Signal9

> Signal9 is an AI-first operational intelligence and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams. It runs the full operational lifecycle on one foundation that learns from your operation itself, so alerts, incidents, changes, problems, requests, and on-call response all share the same operational identity, memory, and understanding.

Signal9 provides alert management, event correlation, incident management, problem management, change management, service request management, on-call and escalation management, knowledge management, operational analytics, automation, and collaboration in Microsoft Teams and Slack. 

AI agents assist on every record, from incident investigation and change preflight checks to problem root cause and request fulfillment, with the evidence and reasoning shown so your team decides what happens next.
Instead of a CMDB nobody keeps current, 

Signal9 builds operational identity from real activity through its Identity Correlation Database (ICDB): a self-building inventory earned by evidence, not maintained by hand. By combining alert data, response behavior, ownership, correlations, and operational history, Signal9 reduces alert fatigue, improves incident response, increases visibility, and uncovers the operational patterns that traditional monitoring and observability tools often miss. It gets sharper every time you use it. Built to learn, not to be taught.

Works alongside Splunk, Datadog, Grafana, Azure Monitor, CloudWatch, New Relic, Prometheus, Dynatrace, ServiceNow, Jira, Microsoft Teams, Slack, and more, complementing your existing monitoring and ITSM investments.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Signal9

## Commercial Context

- **Starting Price**: US$179.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Aruba, Austria, Bahamas, Belgium, Bermuda, Bosnia & Herzegovina, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Gibraltar and 30 more

## Features

- AI Copilot
- AI Text Generation
- AI Text Summarization
- API
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Audit Trail
- Automated Routing
- Autonomous Task Execution
- Change Management
- Chat/Messaging
- Communications Management
- Constant Monitoring
- Cross-system Integration
- Customisable Forms
- Customisable Templates

## Integrations (41 total)

- AWS Management Console
- Axiom.ai
- Azure DevOps
- Checkly
- Checkmk
- Cronitor
- Datadog
- Dynatrace
- Elastic
- Freshservice
- Grafana
- Graylog
- Healthchecks.io
- Honeybadger
- Honeycomb

... and 26 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Incident Management Software](https://www.softwareadvice.co.nz/directory/4577/incident-management/software)

## Related Categories

- [Incident Management Software](https://www.softwareadvice.co.nz/directory/4577/incident-management/software)
- [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software)
- [IT Ticketing Systems](https://www.softwareadvice.co.nz/directory/1630/it-ticketing/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/555093/Signal9)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/555093-Signal9/> |
| en-AU | <https://www.softwareadvice.com.au/software/555093/Signal9> |
| en-GB | <https://www.softwareadvice.co.uk/software/555093/Signal9> |
| en-IE | <https://www.softwareadvice.ie/software/555093/Signal9> |
| en-NZ | <https://www.softwareadvice.co.nz/software/555093/Signal9> |

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