--- description: Review of FRONTSTEPS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: FRONTSTEPS | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [HOA Software](/directory/132/community-hoa-software/software) > [FRONTSTEPS](/software/55502/frontsteps) # FRONTSTEPS Canonical: https://www.softwareadvice.co.nz/software/55502/frontsteps Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/55502/frontsteps?page=2) > The FRONTSTEPS Community mobile app serves as a powerful tool that establishes a bridge between community management teams and homeowners. The app's user-friendly interface and advanced features allow community managers to optimize their daily tasks, improve communication with homeowners, and reduce stress, ultimately boosting productivity. With the app's centralized location, community managers can swiftly respond to homeowners' requests, assign tasks to team members, track progress, and access crucial data. The app ensures seamless operations and efficiency, so that everything runs smoothly without a hitch. Homeowners can leverage the app's abundance of resources and information available at their fingertips. They can keep up with community news and announcements, pay bills, report issues, and communicate with management teams, all through their mobile device. The app's smart chatbot feature is also a convenient tool that provides instant answers to homeowners' inquiries, 24/7, without having to wait for office hours or speak with a live representative. Overall, the FRONTSTEPS Community mobile app is an essential technology for any community that seeks to upgrade their management processes and offer an exceptional experience to their homeowners and management teams. By adopting this technology, communities can reclaim their time, focus on more important tasks, and provide homeowners with efficient and convenient communication channels, leading to their satisfaction. > > Verdict: Rated **3.7/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 65 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: FRONTSTEPS - **Location**: Denver, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$75.00 - **Pricing Details**: Please contact FRONTSTEPS for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Bank Reconciliation - Billing & Invoicing - Calendar Management - Chapter Management - Client Portal - Committee Management - Communication Management - Contact Management - Credit Card Processing - Customer Database - Customisable Branding - Customisable Templates - Document Management - Document Storage ## Integrations (2 total) - AvidXchange - Village Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [HOA Software](https://www.softwareadvice.co.nz/directory/132/community-hoa-software/software) ## Related Categories - [HOA Software](https://www.softwareadvice.co.nz/directory/132/community-hoa-software/software) - [Real Estate Property Management Software](https://www.softwareadvice.co.nz/directory/4672/property/software) - [Property Management Accounting Software](https://www.softwareadvice.co.nz/directory/125/accounting-software/software) - [Online Property Management Software](https://www.softwareadvice.co.nz/directory/151/web-based-property-management-software/software) - [Work Order Software](https://www.softwareadvice.co.nz/directory/500/work-order/software) ## Alternatives 1. [PayHOA](https://www.softwareadvice.co.nz/software/61833/PayHOA) — 4.7/5 (597 reviews) 2. [Easy HOA](https://www.softwareadvice.co.nz/software/368506/easy-hoa) — 4.6/5 (98 reviews) 3. [Buildium](https://www.softwareadvice.co.nz/software/1154/buildium-property-manager) — 4.5/5 (2232 reviews) 4. [Condo Control](https://www.softwareadvice.co.nz/software/43372/condo-control-central) — 4.7/5 (244 reviews) 5. [Enumerate](https://www.softwareadvice.co.nz/software/1975/enumerate) — 3.8/5 (126 reviews) ## Reviews ### "User-friendly" — 5.0/5 > **Edward** | *1 August 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: The integration of accounting, communication, and community management tools in one system makes it easier to streamline day-to-day operations. I also appreciate the user-friendly interface and how it empowers residents, board members, and managers to stay connected and informed. That kind of focus on transparency and efficiency is something I really value in a software platform. The support team are very supportive. > > **Cons**: None so far for I understand that the platform is designed primarily for HOA management, and I’ve seen consistent improvements over time, which shows the company’s commitment to enhancing user experience. > > Very satisfied with the support team especially to \[sensitive content hidden\]. I found the interface generally user-friendly, and features like the accounting processing. ----- ### "Less than positive experience" — 4.0/5 > **Tonya** | *27 August 2024* | Nonprofit Organisation Management | Recommendation rating: 1.0/10 > > **Pros**: The integrated software which allows Compliance data and Architectural data to integrate with accounting. > > **Cons**: The issues that I have found that can never be addressed properly from an accounting standpoint. There is no one there knowledgeable in accounting who can understand the issues > > My overall experience with FrontSteps/Caliber has been less that positive. ----- ### "Incapable of execution - run, don't walk away" — 1.0/5 > **Adam** | *11 June 2026* | Commercial Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Their website looks great - but it's mostly smoke and mirrors. The capabilities they market sound great and would fill a real market need - if they were real. Spoiler alert - they aren't\! > > **Cons**: Their services appear to great - AI enabled workflows, resident support line, electronic payments, etc. but we've seen absolutely none of it in practice. Customer support for HOAs is non-existent. Basically have to contact their executives from the website to get any useful response. Average response time for anything - including a password reset is 3 weeks. Yes, 3 weeks. There is no customer support phone number for an HOA to call and get technical support. > > Horrible. Utterly useless software. Not seen a single capability listed on their website work in practice. Seems like it's all smoke and mirrors. ----- ### "Great All-in-One Solution for HOA Management" — 5.0/5 > **Colby** | *16 May 2024* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: The tightly integrated back-end software to the front-end owner platform is second to none. The ease of use of both Caliber and Frontsteps is critical to our managers being efficient in their daily tasks. It enables collaborative management between our managers and volunteer board members. They are always innovating and improving the software based on feedback we can provide to them. > > **Cons**: Personally, having lead our migration to Frontsteps from a prior platform and being a power user, sometimes I feel like I am solving my own problems rather than getting adequate support from their dedicated support teams. Things don't always get resolved right, and sometimes it seems our critical issues are not viewed with the same importance. > > Despite the con I have shared, it truly is a great platform and has been a great solution for us. We are a small team and this was a big step for us that has enabled more efficiencies, increased revenue capture, and different revenue opportunities. These would not have been possible without their products. ----- ### "Frontsteps Suite of Products" — 5.0/5 > **Stephanie** | *27 June 2024* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Frontsteps is very user friendly and easy to roll out to a wide range of individuals. > > **Cons**: We really don’t have complaints as Frontsteps works to quickly find a fix or upgrade when issues arrive. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/55502/frontsteps?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/55502/frontsteps) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data