--- description: Review of asyst:Utility Billing Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: asyst:Utility Billing | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/4542/utility-billing/software) > [asyst:Utility Billing](/software/55269/asyst-utility-billing) # asyst:Utility Billing Canonical: https://www.softwareadvice.co.nz/software/55269/asyst-utility-billing Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/55269/asyst-utility-billing?page=2) > asyst:Utility Billing is a Windows-based utility billing solution for municipalities, local governments, water districts and private utilities. The solution integrates with Microsoft Office and allows users to manage customer accounts. It helps enter meter recordings, flags out-of-range entries and tracks surcharges as well as taxes for collections and billing. asyst:Utility Billing enables users to enter, check and refund deposits for services, membership fees and interest paid. Users can also transfer customers from one location to another along with deposits and balance information. The solution allows users to check billing history and reprint bills. asyst:Utility Billing lets users attach images to bills and collect partial payments from customers. Other features include barcode printing on bills, payment reversal, automatic calculation of estimated readings and more. Support to the solution is offered via phone and live chat during business hours. > > Verdict: Rated **4.4/5** by 7 users. Top-rated for **Customer Support**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 7 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | | Based on overall reviews | | Features | | Based on overall reviews | | Recommendation percentage | - | ( Likelihood to recommend) | ## About the vendor - **Company**: CentralSquare - **Location**: Carrollton, US - **Founded**: 1977 ## Commercial Context - **Starting Price**: US$995.00 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Accounting - Billing & Invoicing - Customer Management - For Electricity - For Natural Gas - For Trash - For Water - Meter Data Management - Metered Billing - Non-Metered Billing - Online Payments - Payment Collection - Penalty/Cut-Off Processing - Rate Management - Work Order Management ## Support Options - Chat ## Category - [Utility Billing Software](https://www.softwareadvice.co.nz/directory/4542/utility-billing/software) ## Alternatives 1. [Submeter Billing](https://www.softwareadvice.co.nz/software/194506/submeter-billing) — 4.6/5 (54 reviews) 2. [Heartland Payments+](https://www.softwareadvice.co.nz/software/438858/heartland-payment-system) — 4.3/5 (132 reviews) 3. [Rural Billing](https://www.softwareadvice.co.nz/software/55710/rural-billing) — 4.9/5 (60 reviews) 4. [ExpenseLogic](https://www.softwareadvice.co.nz/software/456026/ExpenseLogic) — 4.8/5 (31 reviews) 5. [Zego](https://www.softwareadvice.co.nz/software/239716/zego) — 4.5/5 (83 reviews) ## Reviews ### "City Clerk" — 4.0/5 > **Dianne** | *5 August 2009* > > **Pros**: This software contains most of what we needed. It just takes some time to learn how it operate all the features. Thank God they have such a good support staff. > > **Cons**: I wished when you did the daily balances that it broke out the sales tax separate and also in the the billing totals. Also I don't have anyway of getting a complete consumption report monthly that I need for reports to the state. > > It is a good software and it has really saved me time from when we were doing it by hand. ----- ### "Meet the basic needs of our company. Customer Service is the best i have ever seen" — 4.0/5 > **Cynthia** | *2 October 2015* > > I am new to the utility industry so I have a limited view-experience with these types of programs. I have used other accounting and payroll programs over the years but we only use the utility portion of Asyst. It does what we want and to be fair, I am sure it does much more than what we use. It would be nice to be able to format our own reports or billing forms with out having to call it in, an then wait for it to be done, but that is the only major let down that I have found while using this system. Again, the customer service has always been outstanding, and very quick to respond, and very knowledgeable and friendly. ----- ### "asyst utility billing" — 3.0/5 > **TONY** | *20 July 2009* > > **Pros**: Tons of reports. User defined options throughout. The price is great. > > **Cons**: Can be difficult to set up, especially if you don't have a good working knowledge of what you want. As with all software utilities, if you are doing a conversion from a different system, there will be problems. > > It's a great system for cities and towns with less than 10 -15 thousand accounts. If you are dollar restricted, this is probably the best system you can find based on "bang for your bucks". ----- ### "Easy to implement, learn and use." — 5.0/5 > **Karen** | *5 October 2015* > > I do not work on a daily basis with the utility billing; however, I do "fill in" when necessary. I did ask the staff who do work with it daily with the first question being "what are the pros of the software?" - the reply was a quick "it's easy to learn and use.". The next question was "what are the cons?" - there was nothing but silence. There were no complaints. 'Nuff said. I will also add that we have had nothing but great customer service from USTI. ----- ### "Utility Billing" — 5.0/5 > **Paula** | *28 July 2009* > > **Pros**: ease of meter reading, editing, billing. Good reports. Customer support is outstanding. > > **Cons**: none to mention > > any problems that should occur are easily handled by fast and friendly customer support reps ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/55269/asyst-utility-billing?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/55269/asyst-utility-billing) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data