---
description: Review of Sacflow Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Sacflow | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Sacflow](/software/550947/Sacflow)

# Sacflow

Canonical: https://www.softwareadvice.co.nz/software/550947/Sacflow

> Sacflow is an omnichannel customer service platform that uses artificial intelligence to manage and automate customer interactions across various communication channels. It is designed for businesses handling a high volume of customer inquiries, with applications in industries such as transportation, logistics, passenger transport, and accounting. The platform consolidates customer conversations from channels such as WhatsApp, email, Instagram, and web chat into a single interface.

Key features include AI-powered agents for automating interactions, intelligent ticket triage systems, and workflows tailored to specific industry requirements. The platform allows multiple team members to use the same WhatsApp number simultaneously while maintaining compliance and security. It offers department-based conversation routing, conversation history storage, and tools for monitoring service operations across multiple locations from a centralized dashboard.

Sacflow includes analytics and reporting tools to track service level agreements, team performance, and customer satisfaction. Additional features include automated campaign management, customizable service flows, and customer relationship management capabilities. The platform supports compliance with regulations such as LGPD through audit logging and role-based access controls that limit conversation visibility based on department roles.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Hyerdev

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Portuguese
- **Available Countries**: Brazil

## Features

- AI/Machine Learning
- CRM
- Chat/Messaging
- Chatbot
- Email Management
- Generative AI
- Live Chat
- Monitoring
- Natural Language Processing
- Pre-Configured Bot
- Real-Time Data
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/550947/Sacflow)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/550947-Sacflow/> |
| en-AU | <https://www.softwareadvice.com.au/software/550947/Sacflow> |
| en-GB | <https://www.softwareadvice.co.uk/software/550947/Sacflow> |
| en-IE | <https://www.softwareadvice.ie/software/550947/Sacflow> |
| en-NZ | <https://www.softwareadvice.co.nz/software/550947/Sacflow> |

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