---
description: Review of dialnote Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: dialnote | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [dialnote](/software/548463/dialnote)

# dialnote

Canonical: https://www.softwareadvice.co.nz/software/548463/dialnote

> Dialnote is an AI-powered business phone system designed to manage inbound and outbound communications through calls, texts, and WhatsApp messaging. It is used by small businesses across industries such as retail, healthcare, real estate, hospitality, financial services, and education.

The system includes unlimited calling seats, allowing businesses to add team members without costs tied to user count. AI voice agents are available at all times to answer calls, capture leads, take messages, handle common questions, and transfer calls when needed. Features include call routing with customizable phone menus, business hours scheduling, and call distribution options that can ring team members sequentially or simultaneously. Additional tools include call recording, transcription, summarization, and a unified interface for managing calls, texts, and WhatsApp messages. The system supports number porting and provides toll-free, local, and international numbers in many countries, with unlimited calling in the United States and Canada.

The platform includes a contact management solution with custom tagging and shared address books that sync across users. Team collaboration features include shared inboxes, internal messaging, group calling, and warm transfer options for sharing context during call handoffs. APIs and webhooks are available for workflow automation. A mobile application provides access across devices.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: HVIF Solutions

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: dialnote offers four flat-rate VoIP phone system plans, all billed monthly or annually with a 20% discount on annual billing. Every paid plan includes unlimited users at no extra per-seat cost, free number porting, mobile and desktop apps, and a built-in wallet that credits 15% of your plan price each billing period to cover overage and international calling.

Solo: $19/mo (or $15.20/mo billed annually). For individual users. Includes 1 phone number, 250 monthly minutes (US/CA), manual call recording, and free number porting.

Team: $49/mo (or $39.20/mo billed annually). Built for growing teams. Includes 2 phone numbers, 700 monthly minutes (US/CA), unlimited users, automatic call recording, 1 AI voice agent (30 minutes included), advanced call forwarding, transfers, hold, ring order, group calling, knowledge base, API access, webhooks, and integrations with Salesforce, HubSpot, Pipedrive, Slack, and Zapier.

Business: $99/mo (or $79.20/mo billed annually). For scaling businesses. Everything in Team plus 3 phone numbers, 1,400 monthly minutes (US/CA), 5 AI voice agents (150 minutes total), AI multi-language support across 15 languages, visual call flow builder, WhatsApp integration, live chat support, and integrations with Zoho CRM, Zoom, Microsoft Teams, Zendesk, Freshdesk, Intercom, Make, and n8n.

Pro: $199/mo (or $159.20/mo billed annually). For enterprise teams. Everything in Business plus 5 phone numbers, 2,800 monthly minutes (US/CA), 10 AI voice agents (300 minutes total), AI custom voice branding, AI call tags and evaluation, disposition codes, call queueing, contact sharing permissions, integrations with Zoho Desk and Gong, plus priority support and a dedicated customer success manager.

Add-ons available on all plans: extra phone numbers at $5/mo each (local or toll-free, US/CA/UK). AI voice agent overage billed at $0.89/min. International calls and overage minutes draw from the wallet balance. 10-day free trial on all plans, no credit card required.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software)

## Related Categories

- [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software)
- [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software)

## Alternatives

1. [VoIP.ms](https://www.softwareadvice.co.nz/software/185743/voipms) — 4.8/5 (698 reviews)
2. [Microsoft Teams](https://www.softwareadvice.co.nz/software/397766/microsoft-teams) — 4.5/5 (11019 reviews)
3. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (916 reviews)
4. [Wildix](https://www.softwareadvice.co.nz/software/208756/wildix) — 4.7/5 (209 reviews)
5. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14581 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/548463/dialnote)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/548463-dialnote/> |
| en-AU | <https://www.softwareadvice.com.au/software/548463/dialnote> |
| en-GB | <https://www.softwareadvice.co.uk/software/548463/dialnote> |
| en-IE | <https://www.softwareadvice.ie/software/548463/dialnote> |
| en-NZ | <https://www.softwareadvice.co.nz/software/548463/dialnote> |

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