--- description: Review of Booklink Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Booklink | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/4731/appointment-scheduling/software) > [Booklink](/software/547904/Booklink) # Booklink Canonical: https://www.softwareadvice.co.nz/software/547904/Booklink Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/547904/Booklink?page=2) > Booklink is an online booking system built for South African service businesses: salons, barbers, spas, clinics, physios, studios, coaches, tutors and anyone who works by appointment. It replaces the WhatsApp back and forth of "are you free on Thursday" with a booking page that clients use themselves, and it collects the deposit before the slot is confirmed. Clients book from one link. Share it on Instagram, WhatsApp or Google Business, or embed the booking page on your own website. They choose a service, pick a team member or let Booklink assign one based on live availability, select a time and confirm. The page carries your logo, tagline, brand colours, fonts and contact details, works on any phone and needs no app download. Services are organised by category, can have variants such as short or long hair, and can be combined so a client books a facial and a massage in one go. Deposits are the no show cure. Connect Yoco, Paystack, PayFast or iKhokha and require a deposit or full payment at the moment of booking. Money settles in rand into your own bank account and Booklink takes zero commission on bookings. Clients who have not paid are flagged, and unpaid bookings expire automatically so the slot is released. Session packages let you sell bundles of sessions upfront and redeem them booking by booking. Reminders go out automatically. Booklink sends email confirmations, cancellations and up to three configurable email reminders, plus WhatsApp reminders before each appointment. Every message sent is logged against the booking so you can see exactly what the client received and when. Clients can cancel or reschedule from the message, and cancellation reasons are captured for reporting. Scheduling is flexible enough for real businesses. Each team member has their own working hours, multiple availability windows per day, buffer times, blockouts and public holidays, with a booking window that limits how far ahead clients can book. Rooms and resources such as treatment rooms or chairs are assigned per booking so two people never end up in the same room. Classes and group sessions take multiple clients with a capacity limit. Google Calendar syncs both ways so personal appointments block time in Booklink and bookings appear in Google, and Google Meet links are generated for online appointments. The operator side is built for the front desk. A Today view shows the day's bookings, this week's and this month's revenue, deposits at risk and bookings awaiting confirmation. The calendar shows the whole team by day or week with rooms and payment status on every booking. Client records keep contact details, notes and full booking history. Team permissions separate Owner, Front desk and Staff so each person sees only what they need. Booking instructions and custom questions per service collect what you need before the client arrives. Reports cover daily and monthly takings and bookings per team member, and commission tracking calculates what each stylist or therapist is owed with payout history. Webhooks push booking events to your own tools, and the Rebill integration turns bookings into SARS compliant invoices automatically. Data is encrypted with AES 256, hosted on Google Cloud, and Booklink is POPIA ready. Support is by email and in app chat from the South African team that builds it. Pricing is flat and simple. The Free plan has no time limit and no credit card: one service, one team member, 30 bookings a month, your branded booking page, website embed, email notifications and client management. Pro is R79 a month for unlimited services and bookings, up to five team members, online payments, WhatsApp reminders, Google Calendar and Meet, multi service bookings, classes, packages, reports, webhooks, storefront branding and no Booklink branding. One prevented no show pays for the month. Need more than five team members? Contact support for a custom plan. > > Verdict: Rated **4.4/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 7 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Tora Technologies ## Commercial Context - **Starting Price**: ZAR 0.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: The Free plan is free forever with no credit card required. The Pro plan is R79 per month. Payments are accepted in South African Rand (ZAR). - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: South Africa ## Features - Activity Dashboard - Appointment Management - Availability Management - Availability Settings - Calendar Management - Client Database - Client Management - Communication - Confirmations/Reminders - Customer History - Customisable Branding - Employee Management - Links - Mobile Access - Online Booking - Online Payments ## Integrations (4 total) - Google Calendar - Paystack - WhatsApp - Yoco ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Appointment Scheduling Software](https://www.softwareadvice.co.nz/directory/4731/appointment-scheduling/software) ## Alternatives 1. [Calendly](https://www.softwareadvice.co.nz/software/73632/calendly) — 4.7/5 (4163 reviews) 2. [Google Calendar](https://www.softwareadvice.co.nz/software/171751/google-calendar) — 4.8/5 (4321 reviews) 3. [Goldie](https://www.softwareadvice.co.nz/software/404201/goldie) — 4.8/5 (1173 reviews) 4. [Doctoralia for Specialists](https://www.softwareadvice.co.nz/software/356406/doctoralia-pro) — 4.7/5 (415 reviews) 5. [Cal ID](https://www.softwareadvice.co.nz/software/435858/onehash-cal) — 4.9/5 (154 reviews) ## Reviews ### "Excellent product and service from Booklink\!" — 5.0/5 > **Nikki** | *18 September 2026* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Excellent customer support from \[sensitive content hidden\] and the team. Booklink is great value for money and the setup process was very simple and intuitive. > > **Cons**: There were a few features that I would have preferred to see on the system when signing up, but as soon as I mentioned them to the Booklink team, they jumped in and added the features quickly and effectively. > > \[sensitive content hidden\] and the Booklink team have developed an excellent product and provide amazing service with speedy, clear communication. I have enjoyed using Booklink and will continue to do so, as it meets all my needs. ----- ### "Best Booking Page ever\!" — 5.0/5 > **Realdi** | *18 September 2026* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: The exceptional customer service\! They are incredibly responsive, helpful and genuinely listen to their customers. I also love that Booklink is affordable, easy to use and proudly local. > > **Cons**: My only “con” is that I didn’t discover Booklink sooner\! I also wish more people knew about them because they offer such a fantastic, affordable local solution. > > I honestly cannot recommend Booklink enough\! Their customer service is some of the best I have ever experienced. Whenever I have a problem, question or even a suggestion, I simply send them an email and I’m amazed at how quickly they respond. They are incredibly helpful, friendly and genuinely seem to care about making their system work for their customers. I absolutely love using Booklink for my business. It’s affordable, easy to use, and best of all, it’s LOCAL\! 🇿🇦 I really hope more South African businesses discover Booklink and support this fantastic local company. They’ve made my life so much easier, and I’m genuinely grateful for the amazing service they provide. Thank you, Booklink\! ❤️ ----- ### "Beautiful product, but could have a better user experience and customer service" — 2.0/5 > **Kam** | *17 September 2026* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: I genuinely enjoyed the fact that I could segregate my product offering, that it has multi pricing structures that I’m able to build different on boarding forms for the different services that I offer. > > **Cons**: Payment integration has been an absolute nightmare. I reached out to the team that wasn’t too helpful either. And it’s just something I haven’t managed to resolve to date. So I will no longer be using the platform. > > I haven’t heard the pleasure of thoroughly enjoying the platform for the past three months. The one aspect that I paid for which was having an administrative frictionless booking landed up with me doing a lot of administrators of heavy lifting including processing payments of the platform which is as good as using the free version of Calendarly. Even if payment isn’t necessary, the booking doesn’t get locked in in my diary, which then requires me to continuously logging onto the platform across referencing the dates and times and blocking it off in my diary. It led to me missing quite a few sessions at the start because I thought that it was fully integrated. ----- ### "Absolute Game-Changer" — 5.0/5 > **Roxane** | *17 September 2026* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: From value for money and ease of use to appointment management, bookings, payment processing and email notifications, the platform has made running our studio so much more streamlined. > > **Cons**: As with any platform, there are a few features that could be refined further, but these are minor compared with the overall value and functionality of Booklink. The responsive customer support also makes a huge difference whenever we need assistance or have a specific requirement. > > Booklink has been an absolute game-changer for our dance academy\! The platform is user-friendly, efficient and, most importantly, backed by exceptional personal support. \[sensitive content hidden\] consistently goes above and beyond to understand our specific requirements and find solutions that work for us. Nothing ever feels like too much trouble. Highly recommended\! ----- ### "Booklink is a great service" — 5.0/5 > **Gillian** | *24 September 2026* | Online Media | Recommendation rating: 10.0/10 > > **Pros**: Value for money and customer service. When I was looking for my tax invoice I contacted customer care and they actually added the feature to download your invoices based on my request. > > **Cons**: I had an issue with Yoco pairing but it wasn't Booklink's fault and they were very helpful in recommending alternatives > > I have enjoyed Booklink and it works well for my needs. I would like to have more control over the description field when describing my offerings as right now it's only a one liner :) ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/547904/Booklink?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/547904/Booklink) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data