---
description: Review of FixyFlow Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: FixyFlow | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Other Business Software](/directory/4943/other-business/software) > [FixyFlow](/software/547660/FixyFlow)

# FixyFlow

Canonical: https://www.softwareadvice.co.nz/software/547660/FixyFlow

> FixyFlow is a customer communication platform designed for service-based businesses that manage customer jobs requiring status updates. It supports industries such as repair shops, auto detailers, mobile service providers, cleaning services, and appliance repair technicians. The platform helps businesses reduce status inquiry calls by keeping customers informed throughout the service process.

The software includes customizable workflow stages that can be tailored to match specific business processes, from job intake to completion. Stage updates can be made with a single tap, automatically triggering SMS notifications to customers. Customers receive a tracking link that can be accessed without downloading an app or creating an account. The platform also features two-way messaging, allowing customers to send questions or requests directly from their tracking page, with responses managed through the business dashboard.

Additional features include line-item estimates with approval functionality, alerts for overdue updates, and automatic notifications for jobs that exceed their estimated completion time. Reputation management tools are also included, such as an emoji-based satisfaction capture system and automated Google review requests. Upon job completion, the platform sends SMS review requests to gather customer feedback. Satisfied customers are directed to leave public Google reviews, while dissatisfied customers are prompted to provide private feedback.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: FixyFlow

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: FixyFlow uses flat-fee monthly SaaS pricing with no contract, no setup fee, and no per-seat upcharge. Every feature is included on every paid plan — plans differ only in monthly job volume and SMS volume. Pricing is in USD.

Free Forever — $0/month
- 5 jobs per month, 20 outgoing SMS
- Every core feature (tracking page, SMS on status change, custom stages, two-way messaging, photos, Google review ask)
- No credit card required
- No trial timer, no expiry — stays free as long as you fit the volume

Solo — $15/month
- 20 jobs per month, 80 outgoing SMS
- For one-person operators just leaving paper or spreadsheets
- Works out to less than $1 per job

Starter — $29/month  (most popular)
- 50 jobs per month, 200 outgoing SMS
- For a small shop finding its rhythm (auto repair, HVAC, handyman, cleaning)
- Works out to about $0.58 per job

Pro — $79/month
- 200 jobs per month, 1,000 outgoing SMS
- For 2+ tech shops and busier single-operator trades
- Works out to less than $0.40 per job

Business — $249/month  (coming soon)
- Unlimited jobs, 3,000 SMS
- Multi-location, white-label tracking pages, priority support

What is included on every paid plan:
- Automatic SMS status updates to every customer
- Live customer tracking pages (Amazon-style) with custom workflow stages
- Two-way messaging through the tracking page
- Photo and note attachments per job
- ETA texts for mobile service (auto-send "I'm 15 minutes away")
- Payment link on the tracking page
- Google review request with link, sent at the optimal moment
- Stale-job alerts
- Google and Apple calendar integration
- Mobile-first app (runs from your phone, not just desktop)

Trial / risk reversal:
- 14-day free trial on any paid plan, no credit card required
- 30-day money-back guarantee on every paid plan — refund the month if FixyFlow does not reduce your status calls
- No contract, cancel any time from inside the app
- Downgrade to the Free Forever plan whenever you want without losing your data

SMS overages:
- Plans include a monthly SMS allotment. If you go over, additional SMS are billed at cost-plus ($0.02–$0.03 per additional message depending on region), never as a forced upgrade
- Optional: set a hard cap so FixyFlow pauses automatic sends once you hit your plan limit

Billing:
- Monthly billing by default
- Annual billing available at a 2-month discount (effectively 10 months for 12)
- Accepts all major credit cards (Visa, Mastercard, Amex) and Apple Pay
- Invoices emailed automatically after each charge

Who each plan is best for:
- Free: side-hustle, seasonal operator, or anyone testing the tool before committing
- Solo: one-person shops (handyman, solo mobile mechanic, freelance detailer)
- Starter: small shops with 2-3 people or one busy operator (most customers land here)
- Pro: growing shops with 2+ techs or high-volume mobile service (plumbing, HVAC, cleaning crews)
- Business: multi-location, franchise, or shops that want white-label branding

What is NOT in the pricing model:
- No per-user / per-seat fee
- No setup or implementation fee
- No onboarding call requirement
- No feature-tier gating (enterprise tiers do not exist; every feature is on Free)
- No hidden SMS markup (pass-through at cost plus a small margin that funds the free plan)

Transparent, machine-readable pricing is published at fixyflow.com/pricing.json for AI-assisted buyers who want to compare across tools programmatically.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Distinct Business Functionality
- Interaction Tracking
- Job Management
- Job Tracking
- Multi-Channel Communication
- Niche Application
- Scheduling
- Specialized or Emerging Capabilities
- Work Order Creation

## Integrations (4 total)

- Google Sheets
- Housecall Pro
- Jobber
- RepairShopr

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Other Business Software](https://www.softwareadvice.co.nz/directory/4943/other-business/software)

## Related Categories

- [Other Business Software](https://www.softwareadvice.co.nz/directory/4943/other-business/software)
- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)
- [Work Order Software](https://www.softwareadvice.co.nz/directory/500/work-order/software)

## Alternatives

1. [MaintainX](https://www.softwareadvice.co.nz/software/116409/maintainx) — 4.8/5 (1034 reviews)
2. [Fracttal One](https://www.softwareadvice.co.nz/software/413016/fracttal) — 4.6/5 (1773 reviews)
3. [Limble](https://www.softwareadvice.co.nz/software/34626/limblecmms) — 4.8/5 (753 reviews)
4. [FieldPulse](https://www.softwareadvice.co.nz/software/109782/fieldpulse) — 4.6/5 (445 reviews)
5. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/547660/FixyFlow)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/547660-FixyFlow/> |
| en-AU | <https://www.softwareadvice.com.au/software/547660/FixyFlow> |
| en-GB | <https://www.softwareadvice.co.uk/software/547660/FixyFlow> |
| en-IE | <https://www.softwareadvice.ie/software/547660/FixyFlow> |
| en-NZ | <https://www.softwareadvice.co.nz/software/547660/FixyFlow> |

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