---
description: Review of Mapster Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Mapster | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Mapster](/software/547280/Mapster)

# Mapster

Canonical: https://www.softwareadvice.co.nz/software/547280/Mapster

> Mapster is a customer feedback survey tool designed to collect Net Promoter Score, Customer Satisfaction, Customer Effort Score, and Product-Market Fit surveys. Each response is linked to an individual user, allowing organizations to understand feedback within specific user segments. It is used by startups, small businesses, and SaaS companies to analyze customer insights.

The platform includes segmentation features that filter survey responses based on plan type, user role, company size, geographic location, or custom attributes. Geo analytics with visual mapping helps identify regional feedback trends. Surveys can be customized to align with existing product designs and support various question types, such as rating scales, emoji scales, and open-ended text responses. Word clouds are generated from text feedback, and individual responses are tracked alongside aggregated analytics dashboards.

Survey templates are available for common use cases, including exit surveys, product feedback forms, and Product-Market Fit assessments. Analytics tools provide trend visualization, rating distributions, and the ability to view responses at both individual and aggregate levels. Data export options are included, and the dashboard allows teams to monitor survey statistics, response rates, and engagement metrics over adjustable time periods.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: MapSter

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Free plan available with capped responses
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, Italy, Netherlands, New Zealand, Spain, United Kingdom, United States

## Features

- Customizable Fields
- Dashboard
- Engagement Tracking
- Feedback Management
- Multi-Channel Communication
- Multi-Channel Data Collection
- NPS Survey Structure
- Real-Time Analytics
- Surveys & Feedback

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Alternatives

1. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10455 reviews)
2. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1204 reviews)
3. [Broadly](https://www.softwareadvice.co.nz/software/336003/broadly) — 4.8/5 (336 reviews)
4. [Experience.com](https://www.softwareadvice.co.nz/software/113604/xmp) — 4.7/5 (89 reviews)
5. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2885 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/547280/Mapster)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/547280-Mapster/> |
| en-AU | <https://www.softwareadvice.com.au/software/547280/Mapster> |
| en-GB | <https://www.softwareadvice.co.uk/software/547280/Mapster> |
| en-IE | <https://www.softwareadvice.ie/software/547280/Mapster> |
| en-NZ | <https://www.softwareadvice.co.nz/software/547280/Mapster> |

-----

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