---
description: Review of PIWA Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: PIWA | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Cloud Communication Platforms](/directory/4386/cloud-communication/software) > [PIWA](/software/547261/Piwa)

# PIWA

Canonical: https://www.softwareadvice.co.nz/software/547261/Piwa

> PIWA is an omnichannel automation platform designed to help businesses manage customer conversations, marketing campaigns, and AI-powered support across multiple messaging channels from a centralized dashboard. It supports communication through WhatsApp, Instagram, Messenger, Email, Web Chat, SMS, and RCS, allowing organizations to streamline interactions across digital platforms.

The platform includes a unified inbox that consolidates conversations from all connected channels into a single workspace. AI agents can handle customer queries, qualify leads, and provide automated responses at any time. Broadcast campaign tools enable businesses to launch marketing initiatives across multiple channels simultaneously. Workflow automation features allow for the creation of automated sequences for tasks such as lead nurturing, customer onboarding, and journey management. Team collaboration tools support conversation assignment, internal notes, and routing among support staff. An analytics dashboard provides insights into engagement metrics, conversions, response times, and campaign performance.

The system supports various workflows, including customer support automation, lead qualification, and ecommerce notifications such as order confirmations and delivery updates.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: Python Analytics

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: PiWA Growth Plan
All channels — WhatsApp, Instagram, Messenger, RCS, Email, SMS, Web Chat
✓
Unlimited team seats
✓
Chatbot flows, campaigns, broadcasts, shared inbox
✓
AI Replies, AI Voice
✓
Business Discovery - Prospective Leads
✓
Growth Analytics
✓
Integrations Hub — Slack, Google, Microsoft, webhooks \& API access
✓
0% message markup, Meta rate pass-through

PiWA Advanced
Everything in Growth, plus AI Voice ,Content Studio \& Run Ads — for teams ready to let AI handle real conversations.

✓
Everything in Growth
✓
Deeper automation triggers
✓
AI Voice - Advanced Capabilities
✓
AI Content Studio — Creative Studio, Content Calendar, Publishing Queue, Listings, Content Library
✓
Run Ads (Instagram, Facebook, Google , Linkedin etc)

PiWA Pro

Everything in Advanced, plus the full Growth Engine — your AI content and demand-gen team.

✓
Everything in Advanced
✓
Blog Studio — blogs, FAQs, landing pages, comparisons
✓
SEO Advisor — SEO \& GEO recommendations
✓
AI Websites
✓
Dedicated account
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- API
- Automated Responses
- Chat/Messaging
- Chatbot
- Communication Management
- Multi-Channel Communication
- Reporting/Analytics
- Third-Party Integrations
- Unified Communications

## Integrations (6 total)

- Hub
- Open
- Shopify
- Stripe
- WooCommerce
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Cloud Communication Platforms](https://www.softwareadvice.co.nz/directory/4386/cloud-communication/software)

## Alternatives

1. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17670 reviews)
2. [Wildix](https://www.softwareadvice.co.nz/software/208756/wildix) — 4.7/5 (209 reviews)
3. [Zoom Workplace](https://www.softwareadvice.co.nz/software/101384/zoom) — 4.6/5 (14661 reviews)
4. [Twilio](https://www.softwareadvice.co.nz/software/390005/twilio) — 4.4/5 (507 reviews)
5. [Telnyx Suite](https://www.softwareadvice.co.nz/software/66273/telnyx-suite) — 4.7/5 (196 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/547261/Piwa)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/547261-Piwa/> |
| en-AU | <https://www.softwareadvice.com.au/software/547261/Piwa> |
| en-GB | <https://www.softwareadvice.co.uk/software/547261/Piwa> |
| en-IE | <https://www.softwareadvice.ie/software/547261/Piwa> |
| en-NZ | <https://www.softwareadvice.co.nz/software/547261/Piwa> |

-----

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