---
description: Review of Humassistant Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Humassistant | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Virtual Assistant Software](/directory/4488/virtual-assistant/software) > [Humassistant](/software/544943/Humassistant)

# Humassistant

Canonical: https://www.softwareadvice.co.nz/software/544943/Humassistant

> Humassistant is a multichannel communication platform that helps small and medium-sized businesses in customer service, retail, and e-commerce manage customer interactions across chat, email, and social media. The software is deployed cloud-based, so no installation is required. Core features include a unified inbox that consolidates messages from multiple channels, automated response suggestions to reduce handling time, and conversation history tracking so agents have full context when responding to customers. Humassistant also offers reporting tools that give managers visibility into team performance and response times. Small and medium-sized businesses can use these tools to keep customer communications organized and consistent across channels. Support is available via email, live chat, and a self-service knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Humassistant

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Humassistant uses message-based pricing instead of per-seat pricing. All plans include unlimited team members at no additional cost.
Plans start with a free Solo tier for platform exploration, followed by four paid tiers: Essential (€19/month, 500 AI messages), Enhanced (€49/month, 1,500 messages), Executive (€149/month, 7,500 messages), and Corporate (€399/month, 15,000 messages plus 500 phone agent minutes). An Enterprise plan is available with custom pricing for organizations with higher volume or specific integration requirements.
Only AI-generated messages count toward the monthly limit — customer messages are not billed. Knowledge base storage scales with each plan, from 250,000 characters on Essential to 10 million characters on Corporate. Annual and quarterly billing options are available with discounts up to 17%. No setup fees, no per-agent charges, no hidden costs.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Italian, Spanish
- **Available Countries**: Italy

## Features

- AI/Machine Learning
- API
- Analytics
- Automated Responses
- Business Process Automation
- CRM
- CRM Integration
- Chatbot
- Compliance Management
- Configurable Workflow
- Conversation Intelligence
- Conversational AI
- Customer Engagement
- Customer Support
- Dashboard
- For Sales/Marketing
- Integration
- Integrations
- Knowledge Management
- Language Detection

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Virtual Assistant Software](https://www.softwareadvice.co.nz/directory/4488/virtual-assistant/software)

## Related Categories

- [Virtual Assistant Software](https://www.softwareadvice.co.nz/directory/4488/virtual-assistant/software)
- [AI Agents for Customer Support](https://www.softwareadvice.co.nz/directory/5207/ai-agents-for-customer-support/software)
- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/544943/Humassistant)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/544943-Humassistant/> |
| en-AU | <https://www.softwareadvice.com.au/software/544943/Humassistant> |
| en-GB | <https://www.softwareadvice.co.uk/software/544943/Humassistant> |
| en-IE | <https://www.softwareadvice.ie/software/544943/Humassistant> |
| en-NZ | <https://www.softwareadvice.co.nz/software/544943/Humassistant> |

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