About NextGen Office

NextGen Healthcare offers NextGen Office—a cloud-based EHR – specifically designed for private practices. NextGen Office is a fully integrated practice management solution that includes specialty-specific content, a claims clearinghouse, and an easy-to-use patient portal. It works on any tablet, laptop (Apple or Windows), is touch-screen enabled, compatible with all browsers, and is HIPAA compliant. With NextGen Office, providers can touch, talk or type encounter notes directly into the clinical documentation. NextGen Office includes MIPS reporting/dashboards, automates insurance eligibility, empowers patients to schedule appointments, request refills, and schedule telehealth visits, and connects the care team through direct messaging and referral exchange. NextGen Office grew from a company was founded in 1998 by two doctors with one goal – to make medical offices run more efficiently. Company founders designed a solution to accommodate physician and staff workflow with easy-to-use, affordable technology that adapts to the provider’s workflow and is accessible from anywhere. Now more than 124,000 providers across the United States use solutions provided by NextGen Healthcare.
NextGen Office Software - NextGen Office telehealth
NextGen Office Software - NextGen Office patient portal
NextGen Office Software - NextGen Office e-prescriptions
NextGen Office Software - NextGen Office patient chart
NextGen Office Software - NextGen Office MIPS dashboard
NextGen Office Software - NextGen Office digital diagnosis
NextGen Office video
NextGen Office Software - NextGen Office telehealth - thumbnail
NextGen Office Software - NextGen Office patient portal - thumbnail
NextGen Office Software - NextGen Office e-prescriptions - thumbnail
NextGen Office Software - NextGen Office patient chart - thumbnail
NextGen Office Software - NextGen Office MIPS dashboard - thumbnail

NextGen Office pricing

NextGen Office does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Pricing Details:
To receive accurate pricing information, contact NextGen directly.
Free Version:
No
Free trial:
Yes

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NextGen Office Reviews

Feature rating

Value for Money
3.7
Functionality
3.9
Ease of Use
3.9
Customer Support
4.0
5 reviews of 1,199 View all reviews
Jeff K.
  • Industry: Entertainment
  • Company size: 10,000+ Employees
  • Used for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 9/06/2020

NextGen Healthcare-Still a leader in Patient/Physician communication

This was a Premiere Patient and Physician portal many years ago and worked so smoothly. I did live in another state, but happily when researching my info for older records, this Portal was still there and had all I needed. I did not pursue moving items to another portal that some of my doctors use today since they seems to be on an ever evolving and ever revolving system of chaos on some of the models being implemented currently. This wasn't broken, so I wish it had stayed for many other people. But a refreshing relief to still find it and get to use it. It may be working in other parts of the world and in those places I hope that the users feels as good as I do about it.

Pros

I needed to find some older records from another place and time. My portal still was available from 2014 and I had many and virtually all options available to me despite being in other Physician based web portals over the years. Beyond Helpful.

Cons

I only dislike that it is phased out in many common places and dominated by more complex systems. I experienced this issue recently at a physicians office.

Isaiah N.
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/08/2020

One of the best EHR Vendors around

I have had a wonderful experience with this software and it's auxiliary products. Even when things don't go as expected their customer support has been on top of it.

Pros

I like the immediate transition of the company since the new [SENSITIVE CONTENT HIDDEN] has taken over. Their commitment to customer success with new edge technologies has been a great shift and kept me as a customer.

Cons

I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare. I think this needs to change particularly with their api and interoperability stack.

Alternatives Considered

EpicCare EMR and Cerner PowerChart Ambulatory EHR

Reasons for Switching to NextGen Office

The full product offerings was a perfect for our model of healthcare.
Kelley R.
  • Industry: Mental Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/04/2022

Easy to use in a frustrating industry

this is a frustrating industry dealing with insurance companies. NextGen makes it fairly easy to track.

Pros

This product is user friendly and intuitive. There are other programs, but we are happy with this one.

Cons

nothing really. For the most part, NextGen satisfies our billing needs and is fairly easy to train new users.

Terry G.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 5/05/2022

it's ok

I wouldn't want to use it again

Pros

The product was easy enough to use, but didn't interface with our EMR

Cons

Setting up reports was difficult and required special privileges

Mary H.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 21/04/2022

Great interface with EHR system

NextGen assists us with meeting Promoting Interoperability measures.

Pros

Ease of use for patients and families. Practice can create/modify as needed

Cons

upgrades can be timely, alot going on with managing the interface. Be sure to have a good IT team for the upgrades when needed.

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