---
description: Review of Exchange Solutions Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Exchange Solutions | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [Exchange Solutions](/software/544037/Exchange-Solutions)

# Exchange Solutions

Canonical: https://www.softwareadvice.co.nz/software/544037/Exchange-Solutions

> Exchange Solutions is an AI-powered loyalty platform designed to help businesses create and manage personalized customer engagement programs. It supports enterprise and mid-market clients across industries such as grocery, pharmacy, fuel and convenience, apparel and fashion, beauty and personal care, department stores, sporting goods, office supplies, and B2B sectors.

The platform includes a modular product suite with tools for loyalty program management, enhancing existing programs, delivering personalized offers, and engaging anonymous eCommerce shoppers. Features include real-time analytics through an insights dashboard, an AI-driven Audience Recommender for building customer segments, and campaign builder tools for creating and launching promotions. It adheres to enterprise-grade security standards, including PCI DSS and SOC 2 compliance, and follows modular, API-first, cloud-native, and headless architecture principles.

The system uses AI to tailor recommendations and offers based on individual customer preferences and behaviors. It includes self-service tools for onboarding members, managing program operations, and accessing actionable insights. The platform engages both known and anonymous customers, with features such as an always-on Offer Agent for website visitors. It provides performance metrics to help businesses refine loyalty programs and promotional strategies.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Exchange Solutions
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$20,000.00
- **Pricing model**: Flat Rate
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI Copilot
- API
- Activity Dashboard
- Behavioural Targeting
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Client Portal
- Communication Management
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customisable Branding
- Customisable Templates
- Discount Management
- Email Marketing

## Integrations (17 total)

- BigCommerce
- Blackhawk Network
- CataBoom
- Dotdigital
- Fiserv
- Flooid
- ID.me
- Listrak
- Optimove
- Salesforce Marketing Cloud
- SheerID
- Shopify
- Snowflake
- Sphere
- Tableau

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software)
- [Personalization Software](https://www.softwareadvice.co.nz/directory/4276/personalization/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)

## Alternatives

1. [Guusto](https://www.softwareadvice.co.nz/software/105459/guusto) — 4.9/5 (3519 reviews)
2. [RepeatMD](https://www.softwareadvice.co.nz/software/427882/repeatmd) — 4.4/5 (190 reviews)
3. [Kangaroo](https://www.softwareadvice.co.nz/software/324113/kangaroo) — 4.9/5 (250 reviews)
4. [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.co.nz/software/278379/gift-card) — 4.8/5 (38 reviews)
5. [Tango](https://www.softwareadvice.co.nz/software/133150/tango-card) — 4.8/5 (525 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/544037/Exchange-Solutions)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/544037-Exchange-Solutions/> |
| en-AU | <https://www.softwareadvice.com.au/software/544037/Exchange-Solutions> |
| en-GB | <https://www.softwareadvice.co.uk/software/544037/Exchange-Solutions> |
| en-IE | <https://www.softwareadvice.ie/software/544037/Exchange-Solutions> |
| en-NZ | <https://www.softwareadvice.co.nz/software/544037/Exchange-Solutions> |

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