---
description: Review of Quackback Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Quackback | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Quackback](/software/543784/Quackback)

# Quackback

Canonical: https://www.softwareadvice.co.nz/software/543784/Quackback

> Quackback is an open-source platform designed for managing user feedback. It centralizes the collection, organization, and prioritization of feedback, making it suitable for startups, growing businesses, and enterprises. Teams use it to gather feature requests, analyze user sentiment, and communicate updates on product development.

The platform includes feedback boards where users can submit and upvote feature requests. AI-powered tools help with sentiment analysis, duplicate detection, and extracting feedback signals from channels such as Slack, email, and support tickets. An embeddable widget allows feedback collection directly within applications. A public roadmap updates automatically as items move through workflow stages. An admin inbox provides filtering and bulk actions for managing submissions, while an automated changelog publishes release announcements and notifies users about completed requests. A REST API with webhooks supports custom workflows.

Organizations can self-host the platform on their infrastructure to keep data within their network. Enterprise features include single sign-on using SAML, audit logs, and role-based permissions for access control. Feedback can be segmented by attributes such as plan type, company, or revenue to prioritize input from specific user groups.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Quackback

## Commercial Context

- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, English, French, German, Russian, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Sentiment Analysis
- Surveys & Feedback
- Workflow Management

## Integrations (4 total)

- Azure DevOps
- Jira
- Linear
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Alternatives

1. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10455 reviews)
2. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1204 reviews)
3. [Broadly](https://www.softwareadvice.co.nz/software/336003/broadly) — 4.8/5 (336 reviews)
4. [Experience.com](https://www.softwareadvice.co.nz/software/113604/xmp) — 4.7/5 (89 reviews)
5. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2885 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/543784/Quackback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/543784-Quackback/> |
| en-AU | <https://www.softwareadvice.com.au/software/543784/Quackback> |
| en-GB | <https://www.softwareadvice.co.uk/software/543784/Quackback> |
| en-IE | <https://www.softwareadvice.ie/software/543784/Quackback> |
| en-NZ | <https://www.softwareadvice.co.nz/software/543784/Quackback> |

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