---
description: Review of CareIQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CareIQ | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Home Health Care Software](/directory/4406/home-health/software) > [CareIQ](/software/542718/CareIQ)

# CareIQ

Canonical: https://www.softwareadvice.co.nz/software/542718/CareIQ

> CareIQ is a care management platform designed for Australian NDIS, disability, and aged care providers. It combines clinical notes, rostering, payroll, invoicing, and compliance functions into a single system tailored to the Australian care sector. The platform supports requirements for NDIS, SCHADS, HCP, and DSS/CHSP programs.

The software includes AI-powered risk monitoring through Care Signals, which scans clinical notes to identify risk language, assign severity scores, and suggest actions. GPS-verified rostering features geofence verification, staff-to-client matching, and shift swap workflows. SCHADS payroll calculations are automated based on the MA000100 schedule. NDIS invoicing allows claims to be generated directly from shifts and includes fund depletion forecasting. The system provides built-in reports covering areas such as compliance, staff skill gaps, and medication adherence. Notifications can be sent through WhatsApp to update families when shifts are confirmed or care notes are approved. A digital audit trail is maintained for notes, medications, consents, and incidents.

Data is hosted on Australian servers with encryption and compliance with the Australian Privacy Act. The platform is designed to support care providers of various sizes, from small teams to larger organizations.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CareIQ

## Commercial Context

- **Starting Price**: A$6.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Pricing is per active staff member per month, with every feature included. There are no separate tiers to buy into and no setup fee. A 2 month free trial is available before the first payment, and there is no lock in contract.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- Activity Dashboard
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Claims Management
- Client Management
- Client Portal
- Communication Management
- Compliance Management
- Document Management
- Electronic Signature
- Employee Management
- Employee Portal
- Forms Management
- Home Health Care Management
- Invoice Management
- Mobile Access
- Mobile Alerts
- Monitoring

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Home Health Care Software](https://www.softwareadvice.co.nz/directory/4406/home-health/software)

## Reviews

### "A Reliable Rostering Platform with Outstanding Support" — 5.0/5

> **Natasha** | *29 July 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The customer support has been excellent. It's easy to communicate directly with the team, and they genuinely listen to feedback. The rostering functions are straightforward to use, and having compliance and operational tools available in the same platform reduces the need for multiple systems.
> 
> **Cons**: As a relatively new platform, there are still some advanced features being developed, and we've occasionally come across minor issues. That said, updates are frequent and the development team has been quick to resolve anything we've reported.
> 
> Overall, our experience has been very positive. The platform has streamlined our rostering processes and reduced administrative effort. The development team has been responsive, professional and committed to continuous improvement. If you're looking for a modern rostering solution that continues to evolve based on customer feedback, CareIQ is well worth considering.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/542718/CareIQ)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/542718-CareIQ/> |
| en-AU | <https://www.softwareadvice.com.au/software/542718/CareIQ> |
| en-GB | <https://www.softwareadvice.co.uk/software/542718/CareIQ> |
| en-IE | <https://www.softwareadvice.ie/software/542718/CareIQ> |
| en-NZ | <https://www.softwareadvice.co.nz/software/542718/CareIQ> |

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