---
description: Review of AirePBX Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: AirePBX | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Auto Attendant Software](/directory/1328/auto-attendant/software) > [AirePBX](/software/5426/airepbx)

# AirePBX

Canonical: https://www.softwareadvice.co.nz/software/5426/airepbx

> AireSpring AirePBX is a cloud-based phone system that provides end-to-end network solution for businesses to make and receive calls. AireSpring offers SIP trunking to users looking for a single-provider VoIP solution.


AireSpring is a provider of business Internet service as well as voice services and can offer customers a fully managed connection for its SIP trunking service (as opposed to receiving SIP trunking service and Internet service from different providers).


The Airespring reception portal provides a click and drag interface that helps in assigning calls to agents or specific queues using drag and drop feature. The receptionist dashboard assists in monitoring the calling activities which includes access to live phone calls, route incoming calls and more. AirePBX users can access features such as call control, an auto attendant with interactive voice response (IVR) and hunt groups via a self-management Web portal using AireSpring Online.


Support is available via phone and email.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: AireSpring
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Per Feature
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- IVR
- SIP Trunking

## Category

- [Auto Attendant Software](https://www.softwareadvice.co.nz/directory/1328/auto-attendant/software)

## Related Categories

- [Auto Attendant Software](https://www.softwareadvice.co.nz/directory/1328/auto-attendant/software)
- [SIP Trunking Providers Software](https://www.softwareadvice.co.nz/directory/425/sip-trunking/software)
- [Cloud PBX Software](https://www.softwareadvice.co.nz/directory/4757/cloud-pbx-software/software)

## Alternatives

1. [VoIP.ms](https://www.softwareadvice.co.nz/software/185743/voipms) — 4.8/5 (698 reviews)
2. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (871 reviews)
3. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (465 reviews)
4. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (916 reviews)
5. [Google Voice](https://www.softwareadvice.co.nz/software/171496/google-voice) — 4.5/5 (722 reviews)

## Reviews

### "Very surprised this sofware is not more popular" — 5.0/5

> **John** | *11 November 2017* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: After using many other phone systems this is the most streamline and reliable. But overall I feel the best part is the price for the amount of features and support.
> 
> I have not really had any issues with the software but the one time I did have to call it turned out the issue was with phone settings and they identified and fixed it fast.

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### "Actual Product does work pretty well, but service not so much" — 3.0/5

> **Dwayne** | *26 July 2023* | Wholesale | Recommendation rating: 0.0/10
> 
> **Pros**: Sales process was very attentive and most of the actual engineers are good and capable.
> 
> **Cons**: Dealing with the Bureaucratic  processes of the  administration.
> 
> We have over 100 extensions with a portion of them as a call center. The reporting is the one function that was promised that was NOT fulfilled. The real problem is that everything takes forever. When there is an outage you open a case with someone who it is difficult to communicate with. If you need to make a change to your system $75 MACD change for as simple as transferring a license from one extension to another extension. If you want to upgrade an existing line from a business license to enterprise. This takes weeks and a new contract, the new contract is not for the new lines but all the lines you have at that location..., resetting your contract length. In general this is just a warning about how the company is run and how slow everything moves. Takes me weeks just to add one new extension. There are better systems out there that allow changes in real time without contacting salesman (generally idiots) and having to sign new contracts.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/5426/airepbx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/airepbx-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/5426/airepbx> |
| en-GB | <https://www.softwareadvice.co.uk/software/5426/airepbx> |
| en-IE | <https://www.softwareadvice.ie/software/5426/airepbx> |
| en-NZ | <https://www.softwareadvice.co.nz/software/5426/airepbx> |

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