--- description: Review of OnSIP Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OnSIP | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [SIP Trunking Providers Software](/directory/425/sip-trunking/software) > [OnSIP](/software/5416/onsip-hosted-voip) # OnSIP Canonical: https://www.softwareadvice.co.nz/software/5416/onsip-hosted-voip Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/5416/onsip-hosted-voip?page=2) > OnSIP Hosted OnSIP Hosted VoIP by Junction Networks is a cloud-based phone solution that offers businesses across various industry verticals PBX feature such as auto attendants and voicemail-to-email. Unified communications (UC) applications are also available such as a browser-based UC client (My.OnSIP) that allows employees to make and receive calls, instant message (IM) co-workers, update presence information and manage voicemails. Third-party softphones on mobile devices can also be used as PBX extensions. OnSIP Hosted PBX supports integrations with Zendesk, Salesforce.com, Microsoft Outlook and Highrise and features application programming interfaces (APIs) for custom integrations. OnSIP Hosted PBX provides services according to different plans. With the pay-as-you-go plan, businesses pay for the applications that they request. With the per seat plan, businesses pay a flat fee for bundled PBX applications for their employees. Support is available via phone, FAQs and other online resources. > > Verdict: Rated **4.7/5** by 78 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 78 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Junction Networks - **Location**: New York, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$18.95 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: OnSIP is offered across three pricing plans, outlined below. • Unlimited: 18.95 per month per person. • Basic: $49.95 per month per account + 2.9 cent per minute • Sayso Website Chat: Free It also offers three add-ons, outlined below: • Inbound Bridge: $1.95 + 0.5 ¢ per minute • On net conference suite: $19.95 • Queues+ reporting dashboard: $14.95 per seat - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Attendant - Automatic Call Distribution - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Tracking ## Integrations (3 total) - HubSpot CRM - Odoo - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [SIP Trunking Providers Software](https://www.softwareadvice.co.nz/directory/425/sip-trunking/software) ## Related Categories - [SIP Trunking Providers Software](https://www.softwareadvice.co.nz/directory/425/sip-trunking/software) - [Auto Attendant Software](https://www.softwareadvice.co.nz/directory/1328/auto-attendant/software) - [Softphone Software](https://www.softwareadvice.co.nz/directory/1706/best-softphones/software) - [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) ## Alternatives 1. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1203 reviews) 2. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (871 reviews) 3. [800.com](https://www.softwareadvice.co.nz/software/120982/800-com) — 4.7/5 (330 reviews) 4. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (916 reviews) 5. [Intermedia Unite](https://www.softwareadvice.co.nz/software/146704/intermedia-unite) — 4.7/5 (188 reviews) ## Reviews ### "Reliable, Reasonable and Best Value." — 5.0/5 > **Michael** | *23 July 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Reliable and affordable service. Great tech support on the rare occasion I need it. Service support hours accommodate users regardless of location. > > **Cons**: Nothing that I can think of. Their support team guided us through phone setup and configuration of our network. > > Been using service for my office phone system. Quality of service and uptime are major reasons I continue to utilize OnSIP. ----- ### "Above and Beyond\!" — 5.0/5 > **Genine** | *12 January 2026* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: On-Sip has a Great product, Great customer service, and a Great price. We have been uning On-Sip going on 5 years and we recommend them diligently. > > **Cons**: There is nothing I dislike about On-Sip other than I wish I knew about them sooner, especially when I think about all of the money wasted with other VOIP companies that cost twice as much and offer and offer half of what they do. > > Over all experience is great. On-Sip has been a blessing, it allows us to be mobile, not on ly int he office, but in the feild as well. Customer service is above and beyond\! ----- ### "On Sip Great value and accessibility." — 5.0/5 > **Angela** | *20 June 2024* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: They help I receive when I have a questions > > **Cons**: 911 calling needs set up and there is a fee monthly ----- ### "Stellar Customer Service" — 5.0/5 > **Joy** | *29 January 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: The customer service at this company is stellar. You can always get a tech to help and they always follow up quickly. Recently I placed a call through my computer and there was a glitch and Paul called me back right away\! > > **Cons**: There is nothing to report here. I have had no issues unresolved. > > We have never had an issue with phone service. The customer service is outstanding. They never make me feel rushed and have helped me from setting up a phone to getting to the root of an issue. ----- ### "Customer Service takes the win" — 4.0/5 > **Leah** | *29 July 2025* | Utilities | Recommendation rating: 7.0/10 > > **Pros**: Customer service is FANTASTIC. Every call I get knowledgable, smart, problem-solving people that actually listens, hears the problem-solving I've done, and helps me not only to find solutions, but walks me through so I have more knowledge to solve it myself. > > **Cons**: Still has residual "third-party app" feel - mobil is very buggy, signing in/out on multiple devices can be tedious. If I lock my computer screen, I often need to restart the app to get it working. For some reason wifi calling has difficulty with landlines (bad connections), but this might not \*necessarily\* be onsip's fault. > > Overall? Very happy\! If they didn't have quick, knowledgable, human customer support, I would probably find another tool. But their team does a fantastic job to listen, educate, and help managers understand the tool. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/5416/onsip-hosted-voip?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/5416/onsip-hosted-voip) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data