---
description: Review of CitizenOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CitizenOne | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Social Work Case Management Software](/directory/4089/social-work-management/software) > [CitizenOne](/software/540481/CitizenOne)

# CitizenOne

Canonical: https://www.softwareadvice.co.nz/software/540481/CitizenOne

> CitizenOne is a case management system designed for social services organizations to manage citizen cases, track progress, and securely store documentation. It combines tools for documentation, communication, and operational management within a single platform.

The system includes features such as daily journaling for case documentation, plans and goals management to monitor citizen development, and a medication journal that retrieves medication overviews from the Danish FMK system. Document management tools allow for centralized storage and organization of citizen files. A built-in chat function enables staff to communicate about case data without leaving the platform. Additional tools include employee onboarding, shift scheduling, and access to an app store offering features such as Secure Mail and ConsentPlus.

CitizenOne complies with EU GDPR regulations and operates on ISO 27001-certified servers located within the European Union. It is designed to support multiple operational needs in one system, reducing the need for separate tools for case management, communication, and documentation.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: AWORK Group

## Commercial Context

- **Starting Price**: €33.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: CitizenOne offers three pricing plans (Basis, Pro, and Enterprise) with monthly billing. The Basis plan starts at EUR 33 per month, Pro at EUR 60 per month, and Enterprise is custom-priced. A free version or trial is available, but details about the trial duration and credit card requirements are unclear. Pricing is in Euros, and additional licenses for users and departments can be purchased.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Activity Dashboard
- Case Management
- Case Notes
- Client Management
- Contact Database
- Document Management
- Employee Management
- Reminders
- Scheduling

## Integrations (6 total)

- ChatGPT
- Danløn
- Google Drive
- Microsoft Teams
- Office
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Social Work Case Management Software](https://www.softwareadvice.co.nz/directory/4089/social-work-management/software)

## Alternatives

1. [Collaborate](https://www.softwareadvice.co.nz/software/273651/collaborate) — 4.7/5 (38 reviews)
2. [My Junna](https://www.softwareadvice.co.nz/software/240224/junna-care) — 4.8/5 (39 reviews)
3. [Carepatron](https://www.softwareadvice.co.nz/software/241061/care-patron) — 4.4/5 (858 reviews)
4. [Casebook](https://www.softwareadvice.co.nz/software/216199/casebook) — 4.2/5 (86 reviews)
5. [CharityTracker](https://www.softwareadvice.co.nz/software/129328/charitytracker) — 4.5/5 (1059 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/540481/CitizenOne)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/540481-CitizenOne/> |
| en-AU | <https://www.softwareadvice.com.au/software/540481/CitizenOne> |
| en-GB | <https://www.softwareadvice.co.uk/software/540481/CitizenOne> |
| en-IE | <https://www.softwareadvice.ie/software/540481/CitizenOne> |
| en-NZ | <https://www.softwareadvice.co.nz/software/540481/CitizenOne> |

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