---
description: Review of Fixein Hermes Chatbot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Fixein Hermes Chatbot | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Fixein Hermes Chatbot](/software/539622/Hermes)

# Fixein Hermes Chatbot

Canonical: https://www.softwareadvice.co.nz/software/539622/Hermes

> Fixein Hermes Chatbot is a cloud-based chatbot solution designed for businesses of various sizes, including small, mid-size, and enterprise-level companies across industries such as retail, e-commerce, and customer service. Fixein Hermes Chatbot helps teams automate customer interactions, handle frequently asked questions, and route inquiries to the right departments without manual effort. Core features include automated conversation flows, multi-channel messaging support, and conversation history tracking, which help businesses reduce response times and manage higher volumes of customer inquiries. The platform integrates with existing tools and websites, making it straightforward to add to current workflows. Support is available via email, live chat, and an online knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Fixein

## Commercial Context

- **Pricing model**:  (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Bulgarian, Dutch, English, French, German, Japanese, Russian, Turkish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 67 more

## Features

- AI/Machine Learning
- Automated Responses
- Automated Routing
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customer Support
- For Sales/Marketing
- Generative AI
- Language Detection
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Query Suggestions
- Transfers/Routing

## Support Options

- Email/Help Desk

## Category

- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/539622/Hermes)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/539622-Hermes/> |
| en-AU | <https://www.softwareadvice.com.au/software/539622/Hermes> |
| en-GB | <https://www.softwareadvice.co.uk/software/539622/Hermes> |
| en-IE | <https://www.softwareadvice.ie/software/539622/Hermes> |
| en-NZ | <https://www.softwareadvice.co.nz/software/539622/Hermes> |

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