---
description: Review of SuperBot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SuperBot | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5207/ai-agents-for-customer-support/software) > [SuperBot](/software/539038/SuperBot)

# SuperBot

Canonical: https://www.softwareadvice.co.nz/software/539038/SuperBot

> SuperBot is an AI-based customer support solution that helps businesses combine artificial intelligence with live chat capabilities to provide instant responses to customer inquiries. The solution learns store products, policies, and frequently asked questions to deliver quick, accurate answers.

SuperBot includes a smart handoff feature that enables teams to transfer complex queries to human agents with full context. Store owners can train the AI using existing store data without coding knowledge. The software operates continuously to provide customer support at any time. SuperBot offers customization options for colors, icons, and messaging to align with store branding.

The platform includes analytics that track common questions, resolution rates, and customer satisfaction metrics. SuperBot supports communication in multiple languages and integrates with e-commerce platforms to access store information and order details.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: SuperBot

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 10 day free trial then $20 monthly or $150 yearly
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Icelandic, Italian, Japanese, Korean, Norwegian, Portuguese, Spanish, Swedish, Turkish, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customisable Branding
- Intent Recognition
- Knowledge Base Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Performance Metrics
- Pre-Configured Bot
- Sentiment Analysis
- Speech Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.softwareadvice.co.nz/directory/5207/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.softwareadvice.co.nz/directory/5207/ai-agents-for-customer-support/software)
- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

## Alternatives

1. [Chatbase](https://www.softwareadvice.co.nz/software/426065/chatbase) — 4.3/5 (73 reviews)
2. [ChatGPT](https://www.softwareadvice.co.nz/software/412748/chatgpt) — 4.4/5 (404 reviews)
3. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews)
4. [Botsonic](https://www.softwareadvice.co.nz/software/436579/botsonic) — 4.8/5 (81 reviews)
5. [Zipchat](https://www.softwareadvice.co.nz/software/428460/zipchat) — 4.8/5 (26 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/539038/SuperBot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/539038-SuperBot/> |
| en-AU | <https://www.softwareadvice.com.au/software/539038/SuperBot> |
| en-GB | <https://www.softwareadvice.co.uk/software/539038/SuperBot> |
| en-IE | <https://www.softwareadvice.ie/software/539038/SuperBot> |
| en-NZ | <https://www.softwareadvice.co.nz/software/539038/SuperBot> |

-----

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