---
description: Review of SuperBot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SuperBot | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [SuperBot](/software/539038/SuperBot)

# SuperBot

Canonical: https://www.softwareadvice.co.nz/software/539038/SuperBot

> SuperBot is an AI-based customer support solution that helps businesses combine artificial intelligence with live chat capabilities to provide instant responses to customer inquiries. The solution learns store products, policies, and frequently asked questions to deliver quick, accurate answers.

SuperBot includes a smart handoff feature that enables teams to transfer complex queries to human agents with full context. Store owners can train the AI using existing store data without coding knowledge. The software operates continuously to provide customer support at any time. SuperBot offers customization options for colors, icons, and messaging to align with store branding.

The platform includes analytics that track common questions, resolution rates, and customer satisfaction metrics. SuperBot supports communication in multiple languages and integrates with e-commerce platforms to access store information and order details.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: SuperBot

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: 10 day free trial then $20 monthly or $150 yearly
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Icelandic, Italian, Japanese, Korean, Norwegian, Portuguese, Spanish, Swedish, Turkish, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Service Analytics
- Customisable Branding
- Engagement Tracking
- Feedback Management
- Intent Recognition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [UChat](https://www.softwareadvice.co.nz/software/335425/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.softwareadvice.co.nz/software/423207/fathom) — 5.0/5 (808 reviews)
3. [Denser AI](https://www.softwareadvice.co.nz/software/442914/denser-ai) — 5.0/5 (31 reviews)
4. [Botsonic](https://www.softwareadvice.co.nz/software/436579/botsonic) — 4.8/5 (80 reviews)
5. [Glassix](https://www.softwareadvice.co.nz/software/419790/glassix) — 5.0/5 (103 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/539038/SuperBot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/539038-SuperBot/> |
| en-AU | <https://www.softwareadvice.com.au/software/539038/SuperBot> |
| en-GB | <https://www.softwareadvice.co.uk/software/539038/SuperBot> |
| en-IE | <https://www.softwareadvice.ie/software/539038/SuperBot> |
| en-NZ | <https://www.softwareadvice.co.nz/software/539038/SuperBot> |

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