---
description: Review of Arches CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Arches CRM | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Arches CRM](/software/537811/Arches-CRM)

# Arches CRM

Canonical: https://www.softwareadvice.co.nz/software/537811/Arches-CRM

> Arches CRM is a cloud-based customer relationship management platform designed to support sales pipeline management, lead tracking, and workflow automation. It helps businesses manage customer relationships and streamline sales processes through a centralized system. Organizations use the platform to coordinate sales activities, track opportunities, and maintain customer communications.

The platform includes a communication hub that consolidates emails from multiple accounts, WhatsApp Business messaging, and calling and SMS functionality with automatic conversation recording. Workflow automation tools allow businesses to create personalized email sequences triggered by customer behavior. Features such as smart segmentation and custom tagging enable detailed lead categorization and targeted campaign management. Calendar and task management tools synchronize team schedules based on availability and roles. A unified dashboard provides access to customer interactions and communication records.

AI-enhanced productivity tools assist with email composition, note clarification, and task organization. The platform offers sales pipeline visibility with opportunity tracking and automated follow-up systems. It operates as a cloud-based solution accessible through a single interface that integrates calls, emails, tasks, and customer interaction history. Real-time engagement tracking supports email marketing campaigns.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Arches CRM

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Basic $15
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahrain, Belgium, Bermuda, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Denmark and 63 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Alerts/Notifications
- Calendar Management
- Campaign Management
- Contact Management
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Data Security
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Generative AI
- Interaction Tracking
- Lead Capture
- Lead Generation
- Lead Management

## Integrations (6 total)

- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- WhatsApp Business Suite
- WhatsApp4Dynamics
- Whatsapp CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4458 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews)
3. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6973 reviews)
4. [Kylas Sales CRM](https://www.softwareadvice.co.nz/software/216694/kylas) — 4.8/5 (573 reviews)
5. [Ploomes CRM](https://www.softwareadvice.co.nz/software/449937/Ploomes) — 4.9/5 (423 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/537811/Arches-CRM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/537811-Arches-CRM/> |
| en-AU | <https://www.softwareadvice.com.au/software/537811/Arches-CRM> |
| en-GB | <https://www.softwareadvice.co.uk/software/537811/Arches-CRM> |
| en-IE | <https://www.softwareadvice.ie/software/537811/Arches-CRM> |
| en-NZ | <https://www.softwareadvice.co.nz/software/537811/Arches-CRM> |

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