---
description: Review of ES Loyalty Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ES Loyalty | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [ES Loyalty](/software/537531/ES-Loyalty)

# ES Loyalty

Canonical: https://www.softwareadvice.co.nz/software/537531/ES-Loyalty

> ES Loyalty is a SaaS platform designed to help businesses create and manage customer loyalty, membership, and rewards programs. It supports both B2C and B2B organizations across industries such as grocery, fuel and convenience, pharmacy, apparel, beauty, and building supply retail. The platform is used by businesses with large member bases to enhance customer engagement, improve lifetime value, and streamline operations through data-driven loyalty strategies.

The platform includes AI-powered personalization features that automate campaign execution and optimize member targeting using audience recommendations and member scoring. Key features include a unified member database, an accrual and redemption engine, a self-service console, and real-time analytics dashboards. It supports various reward structures such as points, cash-back, gift cards, and experiential rewards. Additional tools include gamification, dynamic messaging, and audience segmentation.

ES Loyalty is built on a modular architecture, allowing businesses to deploy specific components based on their needs. Modules include coalition and franchise program management, referral programs, strategic partnerships, and advanced analytics for performance tracking. Other features include multi-language support, tiered membership structures, fraud controls, and compliance with PCI DSS and SOC 2 standards for security.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Exchange Solutions
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$20,000.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Our pricing model is designed to deliver value quickly and scale predictably as your program grows. We prioritize getting clients to market efficiently and cost-effectively, then transition to a structured monthly model that supports long-term partnership and budget certainty.
There is a one-time implementation investment starting at $50,000, which covers integration of the loyalty platform into your existing systems, configuration of program rules and features, and comprehensive testing. Implementation scope is driven by the breadth of loyalty capabilities deployed, the number and complexity of integrations, and any required customization.
Ongoing fees start at $20,000 per month and include licensing, hosting, maintenance, software upgrades, monitoring, SLA support, API management, and data feed management. Monthly fees also include access to loyalty subject-matter experts across client success, analytics, and technology to ensure continuous optimization and strategic program growth.
Our model aligns fees with program scope, feature utilization, integrations, and operational support—ensuring a scalable, transparent structure that supports long-term success.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Client Portal
- Communication Management
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customisable Branding
- Customisable Templates
- Dashboard
- Discount Management

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software)
- [Customer Engagement Software](https://www.softwareadvice.co.nz/directory/508/customer-engagement/software)
- [AI Marketing Tools](https://www.softwareadvice.co.nz/directory/4615/ai-marketing-tools/software)

## Alternatives

1. [Viber](https://www.softwareadvice.co.nz/software/146449/viber) — 4.4/5 (4059 reviews)
2. [Text Request](https://www.softwareadvice.co.nz/software/306855/text-request) — 4.6/5 (1193 reviews)
3. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24103 reviews)
4. [Tremendous](https://www.softwareadvice.co.nz/software/262872/tremendous-rewards) — 4.8/5 (477 reviews)
5. [Wati](https://www.softwareadvice.co.nz/software/430256/wati) — 4.6/5 (203 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/537531/ES-Loyalty)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/537531-ES-Loyalty/> |
| en-AU | <https://www.softwareadvice.com.au/software/537531/ES-Loyalty> |
| en-GB | <https://www.softwareadvice.co.uk/software/537531/ES-Loyalty> |
| en-IE | <https://www.softwareadvice.ie/software/537531/ES-Loyalty> |
| en-NZ | <https://www.softwareadvice.co.nz/software/537531/ES-Loyalty> |

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