---
description: Review of KaiCalls Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: KaiCalls | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/263/billing-invoicing-software/software) > [KaiCalls](/software/536372/KaiCalls)

# KaiCalls

Canonical: https://www.softwareadvice.co.nz/software/536372/KaiCalls

> Most small service businesses lose money the same way: the phone rings while someone is under a sink, on a roof, or with a client, and the caller hangs up and dials the next name on the list. Hiring a receptionist costs around $3,000 a month. An answering service takes a message, which is not the same as booking a job.

KaiCalls is built for that gap. You get a real US phone number in about three minutes, with nothing to install for you or your callers. Calls ring your cell first, because you should take the ones you can take. When you don't pick up, Kai answers in your business name, in a voice you chose.

He asks what the caller needs. He captures their name, phone, email, and the reason they called. If they want an appointment, he books it directly onto your Google Calendar while they are still on the line. Then he texts you the transcript, usually before the caller has hung up. If the call is urgent, he forwards it to your cell instead of handling it.

Leads do not sit in a separate inbox. They land in the software you already run — ServiceTitan, Jobber, Housecall Pro, FieldEdge, Workiz, HubSpot, Salesforce, GoHighLevel, and more, natively.

Pricing is deliberately flat. Solo is $69 per month and covers roughly 150 answered calls. Pro is $199 and covers roughly 600. Custom is by quote. There is no per-minute billing and no overage charge — if you outgrow a plan, we move you up rather than send you a surprise bill. Extra lines are $15 each.

Support is by phone, email, and online, with documentation and live onboarding sessions. Every plan includes a 7-day free trial, runs month to month, and carries a 30-day money-back guarantee.

You can evaluate it without talking to anyone or entering a card.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kai Calls

## Commercial Context

- **Starting Price**: US$69.99
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Puerto Rico, United States

## Features

- Alerts/Notifications
- Invoice Creation
- Invoice History
- Online Invoicing
- Third-Party Integrations
- Workflow Automation

## Integrations (8 total)

- Airtable
- HighLevel
- HubSpot CRM
- Litify
- Make
- Salesforce Platform
- Zaper
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Billing and Invoicing Software](https://www.softwareadvice.co.nz/directory/263/billing-invoicing-software/software)

## Reviews

### "Phone of the Future" — 5.0/5

> **William** | *19 August 2026* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: I run a luxury dive operation, so a missed call is rarely just a missed call — it's a trip inquiry worth $500+ that goes to whoever picks up first. We were on a traditional phone system before this, which meant anything outside of me personally answering went to voicemail, and a good share of those people simply never called back.

The AI answering is the whole thing. It doesn't just take a message — it actually handles the call in context: answers real questions about what we offer, sounds like a person, and gets me what I need to follow up. In the 4 months we've run it, capturing calls I would otherwise have lost has driven growth that dwarfs what the service costs. It isn't close.

The part I didn't expect: I can just call it and change things by talking. No dashboard, no support ticket, no waiting on a config change. I say what I want different and it's different. Still feels a little wild every time.
> 
> **Cons**: They ship so fast I can't keep up. That's a good problem, but it's a real one — I'm sure I'm using a fraction of what's available because new capability lands faster than I get around to reading about it. A short monthly "here's what's new and here's why you'd care" would fix it.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/536372/KaiCalls)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/536372-KaiCalls/> |
| en-AU | <https://www.softwareadvice.com.au/software/536372/KaiCalls> |
| en-GB | <https://www.softwareadvice.co.uk/software/536372/KaiCalls> |
| en-IE | <https://www.softwareadvice.ie/software/536372/KaiCalls> |
| en-NZ | <https://www.softwareadvice.co.nz/software/536372/KaiCalls> |

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