---
description: Review of Elvan Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Elvan | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Elvan](/software/535696/Opin)

# Elvan

Canonical: https://www.softwareadvice.co.nz/software/535696/Opin

> Elvan is an AI-powered customer feedback software designed to analyze survey responses and provide actionable insights. It helps businesses understand customer sentiment through various feedback methods, supporting product teams, customer success departments, and executive leadership in gathering insights from their user base.

The software includes multiple survey types such as NPS, CSAT, CES, and PMF, all managed within one platform. Feedback is collected through methods such as JavaScript SDK, email links, or web links. The AI analysis engine processes responses to identify sentiment patterns and extract key themes without requiring manual review.

Elvan provides real-time insights with summaries that highlight significant trends in customer feedback. The platform allows for the quick deployment of branded surveys without complex setup. Sentiment analysis features help identify positive feedback and potential issues, enabling organizations to make decisions based on customer input.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Starlink Media OPC

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Elvan offers simple, transparent pricing designed for modern SaaS and e-commerce teams.

Our plans are based on usage and feature access, making it easy to start small and scale as your product grows.

Pro Plan – $49/month
- Ideal for growing teams who want deeper customer insights.
- In-product microsurveys triggered by user actions
- AI-powered feedback summaries and insights
- Event-based survey targeting
- Real-time response tracking
- Email and in-app feedback collection
- Standard support

Enterprise Plan – Custom pricing
- Designed for larger teams with advanced requirements.
- Custom usage limits and data retention
- Advanced targeting and workflows
- Dedicated onboarding and support
- Security and compliance options
- Custom integrations and SLAs

A free version is available to help teams get started and validate their feedback workflows before upgrading.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, India and 25 more

## Features

- AI/Machine Learning
- CSAT Survey Structure
- Feedback Management
- Multi-Channel Communication
- NPS Survey Structure
- Performance Metrics
- Reporting/Analytics
- Sentiment Analysis
- Survey/Poll Management

## Integrations (1 total)

- Zendesk Suite

## Support Options

- FAQs/Forum
- Phone Support
- Chat

## Category

- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)

## Alternatives

1. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10455 reviews)
2. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1204 reviews)
3. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2885 reviews)
4. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1781 reviews)
5. [ReputationStacker](https://www.softwareadvice.co.nz/software/302386/reputationstacker) — 4.9/5 (43 reviews)

## Reviews

### "Simple, user-friendly NPS tool" — 4.0/5

> **Verified Reviewer** | *5 January 2026* | Packaging & Containers | Recommendation rating: 9.0/10
> 
> **Pros**: Simple, easy to use dashboard. It offers all the surveys I actually need like NPS, CSAT, 5 start reviews without any of the clutter that other tools have. And the AI summaries are a lifesaver. It gives insights in a clear and meaningful way so I don't have to comb through all the reviews manually.
> 
> **Cons**: I was hoping for a zendesk integration, but it doesn't have it yet. It also lacks some of the extra flair that other tools have.
> 
> It has been an easy setup, economical and just what we needed to collect and act on our customer feedback. Easy to use NPS, CSAT and other survey templates along with the AI summaries make it a very useful tool.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/535696/Opin)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/535696-Opin/> |
| en-AU | <https://www.softwareadvice.com.au/software/535696/Opin> |
| en-GB | <https://www.softwareadvice.co.uk/software/535696/Opin> |
| en-IE | <https://www.softwareadvice.ie/software/535696/Opin> |
| en-NZ | <https://www.softwareadvice.co.nz/software/535696/Opin> |

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