---
description: Review of Reflexion CAFM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Reflexion CAFM | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Maintenance Management Software](/directory/4390/cmms/software) > [Reflexion CAFM](/software/535148/Reflexion-CAFM)

# Reflexion CAFM

Canonical: https://www.softwareadvice.co.nz/software/535148/Reflexion-CAFM

> Reflexion CAFM is an enterprise Computer-Aided Facility Management platform from Lattice Software Solutions, built for property owners, developers, asset managers, facility management companies, and enterprise facility teams. It brings maintenance, assets, work orders, inspections, service requests, vendors, SLAs, inventory, and field operations into one connected platform.

Designed for complex and multi-site environments, Reflexion helps organizations manage day-to-day facility operations while gaining better visibility into assets, maintenance performance, service levels, and property portfolios. The platform currently supports 450M+ square feet of managed space and processes 10M+ work orders annually.

AI-Powered Facility Management
Reflexion combines CAFM functionality with AI capabilities designed around real facility management workflows.

AI Knowledge Assistant: 
Technicians can access troubleshooting guidance from the mobile app using asset history, OEM manuals, and maintenance knowledge to help resolve issues in the field.

NLP Work Order Triage: 
Reflexion can understand tenant complaints and maintenance requests, identify the location and fault type, determine priority, and route work orders to the appropriate technician. This can reduce manual triage and cut triage time by up to 80%.

Computer Vision: 
Before-and-after maintenance photos can be analysed to help verify completed work. Jobs that appear incomplete can be flagged for supervisor review.

Predictive Maintenance: 
The platform analyses maintenance history, PPM records, reactive work orders, equipment failure data, and IoT readings such as temperature, vibration, and power consumption to identify potential asset issues before unexpected failures occur.

Technician Performance Analytics: 
Managers can monitor completion rates, SLA compliance, response times, reopened jobs, and job quality to identify performance trends and training needs.

Core Features
Reflexion provides tools for managing key facility management processes, including:
\* Work Order Management
\* Preventive and Planned Maintenance (PPM)
\* Asset Lifecycle Management
\* Space and Occupancy Management
\* Audit and Inspection Management
\* Vendor and Contractor Management
\* SLA and KPI Management
\* Inventory and Spare Parts Management
\* Energy Management
\* Helpdesk and Service Requests
\* Guard Patrol Management
\* Mobile Field Operations
\* Operational Dashboards and Reporting

Mobile Operations
Reflexion provides mobile applications for technicians, supervisors, helpdesk teams, tenants, and other field users. Teams can manage work orders, access asset information, complete inspections and checklists, update job status, and capture maintenance information directly from the field.

Integrations
Reflexion can connect with existing building infrastructure and enterprise systems, including BMS, HVAC systems, smart meters, occupancy sensors, IoT devices, SAP, and Oracle.

The platform supports integration technologies and protocols such as BACnet, Modbus, MQTT, and REST APIs, helping organizations bring operational data from different systems into a centralized facility management environment.

Who Is It For?
Reflexion is designed for organizations managing large property portfolios, multiple buildings, distributed maintenance teams, or complex facility operations. It can be used across commercial buildings, residential communities, healthcare facilities, education campuses, retail properties, hospitality environments, and master developments.

By bringing CAFM, AI, IoT integration, mobile operations, and analytics together, Reflexion helps facility teams manage maintenance and building operations from a single platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Lattice Software Solutions

## Commercial Context

- **Starting Price**: US$50,000.00
- **Pricing model**: Other
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 34 more

## Features

- Activity Dashboard
- Asset Tracking
- Calendar Management
- Compliance Management
- Document Management
- Equipment Maintenance
- Inspection Management
- Inventory Management
- Mobile Access
- Multi-Location
- Predictive Maintenance
- Preventive Maintenance
- Reporting & Statistics
- Service History
- Technician Management
- Vendor Management
- Work Order Management
- Workflow Automation

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Maintenance Management Software](https://www.softwareadvice.co.nz/directory/4390/cmms/software)

## Alternatives

1. [Fracttal One](https://www.softwareadvice.co.nz/software/413016/fracttal) — 4.6/5 (1785 reviews)
2. [MaintainX](https://www.softwareadvice.co.nz/software/116409/maintainx) — 4.8/5 (1060 reviews)
3. [Limble](https://www.softwareadvice.co.nz/software/34626/limblecmms) — 4.8/5 (757 reviews)
4. [AppWork](https://www.softwareadvice.co.nz/software/441218/appwork) — 4.9/5 (59 reviews)
5. [eMaint CMMS](https://www.softwareadvice.co.nz/software/1926/emaint-x3) — 4.5/5 (425 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/535148/Reflexion-CAFM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/535148-Reflexion-CAFM/> |
| en-AU | <https://www.softwareadvice.com.au/software/535148/Reflexion-CAFM> |
| en-GB | <https://www.softwareadvice.co.uk/software/535148/Reflexion-CAFM> |
| en-IE | <https://www.softwareadvice.ie/software/535148/Reflexion-CAFM> |
| en-NZ | <https://www.softwareadvice.co.nz/software/535148/Reflexion-CAFM> |

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It brings maintenance, assets, work orders, inspections, service requests, vendors, SLAs, inventory, and field operations into one connected platform.\n\nDesigned for complex and multi-site environments, Reflexion helps organizations manage day-to-day facility operations while gaining better visibility into assets, maintenance performance, service levels, and property portfolios. The platform currently supports 450M+ square feet of managed space and processes 10M+ work orders annually.\n\nAI-Powered Facility Management\nReflexion combines CAFM functionality with AI capabilities designed around real facility management workflows.\n\nAI Knowledge Assistant: \nTechnicians can access troubleshooting guidance from the mobile app using asset history, OEM manuals, and maintenance knowledge to help resolve issues in the field.\n\nNLP Work Order Triage: \nReflexion can understand tenant complaints and maintenance requests, identify the location and fault type, determine priority, and route work orders to the appropriate technician. This can reduce manual triage and cut triage time by up to 80%.\n\nComputer Vision: \nBefore-and-after maintenance photos can be analysed to help verify completed work. Jobs that appear incomplete can be flagged for supervisor review.\n\nPredictive Maintenance: \nThe platform analyses maintenance history, PPM records, reactive work orders, equipment failure data, and IoT readings such as temperature, vibration, and power consumption to identify potential asset issues before unexpected failures occur.\n\nTechnician Performance Analytics: \nManagers can monitor completion rates, SLA compliance, response times, reopened jobs, and job quality to identify performance trends and training needs.\n\nCore Features\nReflexion provides tools for managing key facility management processes, including:\n* Work Order Management\n* Preventive and Planned Maintenance (PPM)\n* Asset Lifecycle Management\n* Space and Occupancy Management\n* Audit and Inspection Management\n* Vendor and Contractor Management\n* SLA and KPI Management\n* Inventory and Spare Parts Management\n* Energy Management\n* Helpdesk and Service Requests\n* Guard Patrol Management\n* Mobile Field Operations\n* Operational Dashboards and Reporting\n\nMobile Operations\nReflexion provides mobile applications for technicians, supervisors, helpdesk teams, tenants, and other field users. 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