---
description: Review of Kreechat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kreechat | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Kreechat](/software/535007/Kreechat)

# Kreechat

Canonical: https://www.softwareadvice.co.nz/software/535007/Kreechat

> Kreechat is customer service software designed to consolidate messaging from various platforms into a single inbox. It is suitable for support teams, call centers, and small to mid-sized companies that use social media and chat applications as primary communication channels with customers. The software helps manage high volumes of customer inquiries across different messaging platforms, streamlining communication workflows.

The platform includes an automatic ticket creation system that converts customer interactions into trackable support tickets. Real-time notifications inform agents of new inquiries, and predefined response options allow for quick replies to common questions. Multi-agent collaboration is supported, with features such as ticket reassignment, file attachment capabilities, and comprehensive chat history tracking. A customer rating system is available after ticket closure.

Kreechat provides customizable chat widgets that can align with a company’s branding. A centralized dashboard allows for monitoring ticket status and managing response workflows. The software is accessible through web browsers or dedicated applications for MacOS and Windows, enabling agents to manage customer inquiries from various devices.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Smart Software Platform Solution

## Commercial Context

- **Starting Price**: €39.99
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Bulgaria, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and 4 more

## Features

- Alerts/Escalation
- Autoresponders
- Call Centre Management
- Customer Portal
- Dashboard
- Inbox Management
- Interaction Tracking
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Reporting & Statistics
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews)
2. [Zendesk Suite](https://www.softwareadvice.co.nz/software/26892/zendesk-talk) — 4.4/5 (4079 reviews)
3. [LiveChat](https://www.softwareadvice.co.nz/software/27068/livechat) — 4.6/5 (1723 reviews)
4. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1781 reviews)
5. [Freshdesk](https://www.softwareadvice.co.nz/software/110247/freshdesk) — 4.5/5 (3425 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/535007/Kreechat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/535007-Kreechat/> |
| en-AU | <https://www.softwareadvice.com.au/software/535007/Kreechat> |
| en-GB | <https://www.softwareadvice.co.uk/software/535007/Kreechat> |
| en-IE | <https://www.softwareadvice.ie/software/535007/Kreechat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/535007/Kreechat> |

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