---
description: Review of Paratus Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Paratus Health | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/4010/conversational-ai-comparison/software) > [Paratus Health](/software/534978/Paratus-Health)

# Paratus Health

Canonical: https://www.softwareadvice.co.nz/software/534978/Paratus-Health

> Paratus Health is an AI medical voice, text, and email agent that replaces traditional phone lines and automates inbound and outbound patient interactions for medical businesses. Clinics facing high call volume or staffing constraints see Paratus as a 24/7 virtual front-desk teammate.

The Paratus AI agent can answer every patient call every single time and handle common front and back desk operational tasks such as appointment scheduling, patient intake, insurance eligibility verification, general FAQs, call triaging and more.

The difference with Paratus is that you get a native AI agent customized for your specific workflows as opposed to software with cookie cutter functionality and AI bolted on top. 

Proven Patient Satisfaction with our AI:
Paratus delivers a natural, human-like voice experience that can be customized based on your preference. Across millions of live patient interactions with positive sentiment, reflecting improved access and reduced frustration compared to voicemail or long hold times.

Paratus is HIPAA compliant and SOC 2 Certified and has deep integrations with existing EHR and PM systems that allow for a true native AI experience as compared to an add on or bolted on application. Paratus supports 30+ languages, helping clinics serve diverse patient populations and reduce communication barriers.

Features and use cases:
- End to end appointment scheduling and reminders
- Schmitt Thompson protocol call triaging
- Transcribe and summarize calls and voicemails
- Outbound for no-show/cancellation appointment recovery
- Collect patient reviews or outcome data
- Patient insurance eligibility check and verification
- Prior authorizations
-  Patient intake
- Prescription refills
- After hour lines and newborn notification support
-  General business FAQs
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Paratus Health

## Commercial Context

- **Starting Price**: US$2,500.00
- **Pricing model**: Usage Based
- **Pricing Details**: Pricing may vary based on services and usage.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: United States

## Features

- AI Copilot
- AI/Machine Learning
- API
- Alerts/Notifications
- Calendar Management
- Cancellation Management
- Chat Transcript
- Chatbot
- Commenting/Notes
- Customer Service Analytics
- Customisable Branding
- Email Marketing
- Engagement Tracking
- Generative AI
- HIPAA Compliant
- Insurance Eligibility Verification
- Live Chat
- Multi-Language
- Multi-Location
- Multi-Physician

## Integrations (21 total)

- Athena
- Athena
- Athena
- Athena Systems
- Dentrix
- DrChrono
- EPIC
- EPIC
- Epic
- Epic
- NextGen
- NextGen Enterprise
- NextGen Healthcare Interoperability
- NextGen Healthcare Practice Management
- NextGen Office

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Related Categories

- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)
- [Patient Scheduling System](https://www.softwareadvice.co.nz/directory/4470/patient-scheduling/software)
- [Medical Software](https://www.softwareadvice.co.nz/directory/4527/medical/software)

## Alternatives

1. [Klara](https://www.softwareadvice.co.nz/software/104069/klara) — 4.6/5 (211 reviews)
2. [iTRUST](https://www.softwareadvice.co.nz/software/64613/itrust) — 5.0/5 (135 reviews)
3. [Practice Mate](https://www.softwareadvice.co.nz/software/4675/practice-mate) — 4.5/5 (171 reviews)
4. [Mend](https://www.softwareadvice.co.nz/software/45193/mend) — 4.6/5 (920 reviews)
5. [Tebra](https://www.softwareadvice.co.nz/software/1329/kareo-billing) — 3.9/5 (1365 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/534978/Paratus-Health)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/534978-Paratus-Health/> |
| en-AU | <https://www.softwareadvice.com.au/software/534978/Paratus-Health> |
| en-GB | <https://www.softwareadvice.co.uk/software/534978/Paratus-Health> |
| en-IE | <https://www.softwareadvice.ie/software/534978/Paratus-Health> |
| en-NZ | <https://www.softwareadvice.co.nz/software/534978/Paratus-Health> |

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