--- description: Review of VolunteerMark Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VolunteerMark | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Volunteer Management Software](/directory/416/volunteer-management-software/software) > [VolunteerMark](/software/5348/volunteer-mark) # VolunteerMark Canonical: https://www.softwareadvice.co.nz/software/5348/volunteer-mark Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/5348/volunteer-mark?page=2) > VolunteerMark is a cloud-based volunteer management solution that helps businesses to manage their interactions with volunteers. The solution also offers integrated functionality for charity event planning. Volunteers can access the solution via Facebook, Google, or LinkedIn.Organizations can communicate with, schedule and report on volunteers. The solution can send SMS messages and emails to volunteers, track attendance and hours and more. The solution helps in volunteer recruitment as users can share volunteer opportunities across the solution’s native volunteer network, as well as email marketing campaigns and social media networks. VolunteerMark helps users measure progress through real time analytics. Additionally, it offers features like multiple administrators, data migration support, custom fields and tags. Services are offered on a monthly subscription basis that includes support via phone, email and through an online knowledge base. > > Verdict: Rated **4.2/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 32 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: VolunteerMark - **Location**: Kansas City, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Free for up to 3 events per month, and up to 50 volunteers. Basic: $34/month (billed annually) or $39/month (billed monthly). Essential: $75/month (billed annually) or $89/month (billed monthly). Royale: $125/month (billed annually) or $149/month (billed monthly). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Assignment Management - Attendance Management - Attendance Tracking - Calendar Management - Communication Management - Contact Management - Customisable Branding - Customisable Forms - Customisable Reports - Customizable Fields - Data Import/Export - Document Storage - Event Management - Event Scheduling - For Nonprofits ## Integrations (5 total) - LinkedIn for Business - Meta for Business - SendGrid - Stripe - Twilio ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Volunteer Management Software](https://www.softwareadvice.co.nz/directory/416/volunteer-management-software/software) ## Related Categories - [Volunteer Management Software](https://www.softwareadvice.co.nz/directory/416/volunteer-management-software/software) - [Charity Software](https://www.softwareadvice.co.nz/directory/4280/nonprofit/software) ## Alternatives 1. [Givebutter](https://www.softwareadvice.co.nz/software/380178/givebutter) — 4.8/5 (871 reviews) 2. [Donorbox](https://www.softwareadvice.co.nz/software/380685/donorbox) — 4.8/5 (624 reviews) 3. [DonorPerfect](https://www.softwareadvice.co.nz/software/389956/donorperfect) — 4.5/5 (1384 reviews) 4. [Zeffy](https://www.softwareadvice.co.nz/software/190855/simplyk) — 4.8/5 (473 reviews) 5. [Flipcause](https://www.softwareadvice.co.nz/software/22026/flipcause) — 4.6/5 (340 reviews) ## Reviews ### "Overall Platform Review" — 5.0/5 > **Verified Reviewer** | *11 October 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: VolunteerMark is a wonderful tool for people who love to keep their volunteers organized. There are many functions and tools to use that make volunteer management much easier. I would recommend VolunteerMark to anyone looking to grow their volunteer base. The entire platform is also very easy to use which is a plus. > > **Cons**: At this time I do not have any large concerns for the platform as a whole. ----- ### "Friendly and helpful customer service. Quick and easy event set-up. Good reporting tools\!" — 5.0/5 > **Jenn** | *28 February 2018* | Recommendation rating: 9.0/10 > > **Pros**: My favorite aspect of VolunteerMark is the customer support. They're easy to reach through chat and patiently walk me through my questions. They have a lot of FAQ, online tools and educational materials to help me not only with the software but practical volunteer management tips as well. I also appreciate the simplicity of the design. I don't have to hunt and find data because the interface is very user-friendly. I also appreciate that my volunteers have a lot of autonomy and can sign up for events on their own, which I can see and track. That alone has saved me so much time. Being able to see volunteer hours, which volunteers have signed up for what, and the ability to tag volunteers helps me match events quicker too. I will NEVER go back to spreadsheets and paper sign ups, that is for sure. > > **Cons**: I don't have any major complaints. There are a couple of customized features I'd like, which I can get with the price plan a step up from what I have, but overall I'm happy with the software for what I use daily. > > Saves me time and the hassle of trying to keep track of things on annoying spreadsheets and paper. Automation allows my volunteers to self manage, and I can better communicate with my volunteers and them with me. It's not easy to pull the trigger on software because it's an initial expense and everyone thinks they can save costs by doing it themselves, but once you use the software you realize that you're actually SAVING money by automating your processes. It makes the volunteers happier, improves retention and gives you time and sanity back to your day\! ----- ### "Great Concept - But Room for Improvement" — 3.0/5 > **Douglas** | *21 August 2019* | Sports | Recommendation rating: 6.0/10 > > **Pros**: I do like the user friendly interface when interacting from a laptop or computer. I think most items are very intuitive and like the customization that can be done for each each event and shift. > > **Cons**: I don't like that exporting data (and specifically custom data) is not easy at all and typically results in someone having to reach out to support just to extract that data (in our case, t-shirt sizes). Also, in reporting functionality, there is no easy way to export calendar or agenda views of the day in order for organizers to get a better idea of resources spread when event occur longer than one day. Also, most organizations require volunteers to sign waiver so I'm surprised that option has not been built into the workflow, where an event organizer could require a waiver to be signed, when a volunteer signs up for shifts. > > Overall, the product is good, however there is definite room for improvement as mentioned above. I will say, support has always been quick to help where they can and answer any questions we throw at them. ----- ### "Good platform with room to grow" — 4.0/5 > **Danielle** | *23 August 2019* | Environmental Services | Recommendation rating: 7.0/10 > > **Pros**: I like that volunteers can sign themselves up and it's less logistical work on my end to schedule them. the IT service is fantastic and always available which I NEED. Features are updated and built in regularly. > > **Cons**: I'm not a fan of some of the less than user friendly features - can't delete multiple events or users at a time. The shift level volunteer maximums is a HUGE deal and its taken months to create when it should have been around the whole time. on calendar view, the highlighted color for the current day is so faint that it blends in with the rest of the calendar and you can't find it easily. There's no easy way to print a weekly schedule of volunteers from either view pane. I could keep going. There's a lot of room to grow in the program. ----- ### "Suggestions: I am new to this program and I would like to find a manual to assist with my learning." — 4.0/5 > **Dena** | *23 August 2022* | Individual & Family Services | Recommendation rating: 6.0/10 > > **Pros**: It isn't a difficult software program and I have learned some of the basics but I would love to see what all of the capabilities are. > > **Cons**: I would like to make suggestions, but I am not proficient enough to make suggestions at this point. > > Positive experience at this point. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/5348/volunteer-mark?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/5348/volunteer-mark) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data