---
description: Review of Pingstreams Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Pingstreams | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Pingstreams](/software/534615/Pingstreams)

# Pingstreams

Canonical: https://www.softwareadvice.co.nz/software/534615/Pingstreams

> Pingstreams is a self-hosted AI customer support platform designed for businesses to implement intelligent customer service solutions either on-premise or in the cloud. It serves organizations of various sizes across industries such as e-commerce, SaaS, healthcare, finance, education, and real estate. The platform offers complete control over customer data, which is beneficial for businesses focused on data sovereignty and compliance with industry regulations.

The platform includes a visual bot builder with numerous pre-built actions, including native JavaScript code execution, AI decision-making, and voice bot support with DTMF and speech recognition. It supports multiple language models and offers dual vector store options. The unified omnichannel inbox integrates communications from chat, email, SMS, WhatsApp, social media, and voice into a single interface, streamlining customer interactions.

Pingstreams features an analytics dashboard that delivers real-time insights into customer satisfaction, agent performance, response times, and conversion rates. It supports multilingual AI capabilities with automatic translation for over 100 languages, facilitating global communication without the need for multilingual teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Pingstreams

## Commercial Context

- **Starting Price**: US$149.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Simple, Transparent Pricing
Start with a 14-day free trial. No credit card required. Scale as your business grows.


All plans include: SSL encryption • 99.9% uptime SLA • Regular updates • GDPR compliant
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, English, French, German, Italian, Portuguese, Russian, Spanish, Turkish
- **Available Countries**: France, Germany, Italy, Portugal, Spain, Türkiye, United Kingdom, United States

## Features

- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Automated Routing
- Canned Responses
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customer Support
- Customisable Branding
- For Sales/Marketing
- Generative AI
- Intent Recognition
- Language Detection
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Multi-Language

## Integrations (22 total)

- BigCommerce
- Brevo
- ChatGPT
- Claude
- Cohere
- Customer.io
- Gemini
- Google Tag Manager 360
- HubSpot CRM
- HubSpot Marketing Hub
- Joomla
- Make
- Messenger
- PrestaShop
- Qapla'

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.softwareadvice.co.nz/software/412748/chatgpt) — 4.4/5 (355 reviews)
2. [Chatbase](https://www.softwareadvice.co.nz/software/426065/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.softwareadvice.co.nz/software/436579/botsonic) — 4.8/5 (80 reviews)
4. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.softwareadvice.co.nz/software/430256/wati) — 4.6/5 (203 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/534615/Pingstreams)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/534615-Pingstreams/> |
| en-AU | <https://www.softwareadvice.com.au/software/534615/Pingstreams> |
| en-GB | <https://www.softwareadvice.co.uk/software/534615/Pingstreams> |
| en-IE | <https://www.softwareadvice.ie/software/534615/Pingstreams> |
| en-NZ | <https://www.softwareadvice.co.nz/software/534615/Pingstreams> |

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