---
description: Review of Alert Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Alert | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Professional Services Automation Software](/directory/4135/psa/software) > [Alert](/software/5343/alert)

# Alert

Canonical: https://www.softwareadvice.co.nz/software/5343/alert

> Alert is a cloud-based project management and field service solution that provides control over the customer lifecycle, from initial project installation to process management, preventive maintenance, resource scheduling, workforce management and field operations. It is suitable for midsize to enterprise level businesses.


Alert assists in providing retail solutions which include store management, the point of sale service, merchandising and more. For the purpose of distribution, it helps in supply chain management which includes product tracking and tracing from the supplier to retailer. It also assists in automation of data collection, order processing from the order capture stage to inventory replenishment.


The project management feature helps in automation of offices processes such as time and billing process and other activities. It also helps in managing and tracking customer-oriented activities at project inception stage to project completion.


Support is available via phone and email.
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Vital Business Solutions
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$500.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: For accurate price information, contact Alert directly.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, China, Japan

## Features

- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Approval Process Control
- Billing & Invoicing
- Business Process Automation
- CRM
- Calendar Management
- Client Portal
- Collaboration Tools
- Email Management
- Employee Management
- Financial Management
- Forecasting
- Invoice Management
- Multi-Currency
- Multiple Projects
- Portfolio Management
- Project Accounting

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Professional Services Automation Software](https://www.softwareadvice.co.nz/directory/4135/psa/software)

## Related Categories

- [Professional Services Automation Software](https://www.softwareadvice.co.nz/directory/4135/psa/software)
- [Business Management Software](https://www.softwareadvice.co.nz/directory/4371/business-management/software)
- [Billing and Invoicing Software](https://www.softwareadvice.co.nz/directory/263/billing-invoicing-software/software)

## Alternatives

1. [Dynamics 365](https://www.softwareadvice.co.nz/software/106335/microsoft-dynamics-crm) — 4.4/5 (5811 reviews)
2. [Striven](https://www.softwareadvice.co.nz/software/118170/striven) — 4.8/5 (128 reviews)
3. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews)
4. [Wrike](https://www.softwareadvice.co.nz/software/3777/wrike-pm) — 4.4/5 (2887 reviews)
5. [HoneyBook](https://www.softwareadvice.co.nz/software/365179/honeybook) — 4.7/5 (678 reviews)

## Reviews

### "I prefer other ticketing system than Fieldpoint/Alert" — 3.0/5

> **Jan** | *12 March 2018* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: You can do a lot of customization depending on the fields you need. Once I got used to the interface, I get to utilize other functions.
> 
> **Cons**: It is not stable as I get errors here and there when doing updates on tickets. Errors on web browser are not consistent, there are times I type a whole update however when updating ticket it errored out and I lost all that I typed to update ticket.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/5343/alert)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/psa/alert-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/5343/alert> |
| en-GB | <https://www.softwareadvice.co.uk/software/5343/alert> |
| en-IE | <https://www.softwareadvice.ie/software/5343/alert> |
| en-NZ | <https://www.softwareadvice.co.nz/software/5343/alert> |

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