---
description: Review of Wiserep Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Wiserep | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Wiserep](/software/534064/Wiserep)

# Wiserep

Canonical: https://www.softwareadvice.co.nz/software/534064/Wiserep

> Wiserep is an AI-powered call center software platform that transforms customer service operations with conversational AI agents. The system supports many languages, including English, French, and Arabic, while its NLP engine enables natural, context-aware interactions. Wiserep features real-time analytics, seamless integration with CRMs and communication platforms, and multilingual support with appropriate pronunciation and cultural context. 

SOC 2 certified and GDPR compliant, the platform ensures security and data protection. Wiserep offers deployment options across cloud, on-premise, or hybrid models with uptime and scalability for concurrent calls. The AI agents handle inquiries while maintaining customer satisfaction rates, and agent handoffs facilitate transitions to live agents with conversation context.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Wiserep

## Commercial Context

- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Wiserep offers custom pricing for all plans. Users must contact Wiserep for tailored pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: Arabic, English, French
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- AI Summarization
- API
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Contact Management
- Dashboard
- Generative AI
- IVR
- Monitoring
- Queue Management
- Reporting/Analytics

## Integrations (3 total)

- CRM Analytics
- Microsoft Teams
- Twilio

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (871 reviews)
2. [Convoso](https://www.softwareadvice.co.nz/software/2799/safesoft-contact) — 4.5/5 (387 reviews)
3. [DialedIn CCaaS](https://www.softwareadvice.co.nz/software/20027/chasedata) — 4.8/5 (324 reviews)
4. [Readymode](https://www.softwareadvice.co.nz/software/171343/Readymode) — 4.6/5 (142 reviews)
5. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1781 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/534064/Wiserep)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/534064-Wiserep/> |
| en-AU | <https://www.softwareadvice.com.au/software/534064/Wiserep> |
| en-GB | <https://www.softwareadvice.co.uk/software/534064/Wiserep> |
| en-IE | <https://www.softwareadvice.ie/software/534064/Wiserep> |
| en-NZ | <https://www.softwareadvice.co.nz/software/534064/Wiserep> |

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