---
description: Review of TCdial Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TCdial | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Predictive Dialer Software](/directory/1758/predictive-dialer/software) > [TCdial](/software/533382/Tcdial)

# TCdial

Canonical: https://www.softwareadvice.co.nz/software/533382/Tcdial

> Tcdial is a call center solution designed to improve communication using artificial intelligence algorithms. It supports inbound and outbound call management for call centers, sales departments, and customer service teams, aiming to enhance agent productivity and streamline customer interactions.

The AI Predictive Dialer determines optimal calling times based on various parameters, reducing idle time between calls. It includes intelligent call distribution to classify leads and assign them to appropriate dialing processes. Interactive voice response systems are included to tailor customer interactions. Queue management features help reduce waiting times, and SMS functionality allows for automatic confirmations. The platform supports multiple data import formats without requiring pre-formatting.

Monitoring and reporting tools provide real-time insights into call volumes, agent performance, and customer interaction metrics. Campaign creation is designed to be straightforward and quickly accessible to teams. The cloud-based system does not require software installation, simplifying deployment for organizations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: TCdial

## Commercial Context

- **Starting Price**: €0.01
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Tcdial offers three pricing plans: Starter, Business, and Flatrate. The Starter and Business plans have a starting price of 0 zł, while the Flatrate plan starts at 999 zł. All plans include a combination of flat monthly fees and usage-based charges. Payments are accepted in Polish złoty (zł) and Euro (€).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Catalan, English, French, German, Polish, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- API
- Activity Dashboard
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tracking
- Call Transcription
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID

## Integrations (2 total)

- Google Calendar
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Predictive Dialer Software](https://www.softwareadvice.co.nz/directory/1758/predictive-dialer/software)

## Related Categories

- [Predictive Dialer Software](https://www.softwareadvice.co.nz/directory/1758/predictive-dialer/software)
- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (871 reviews)
2. [Convoso](https://www.softwareadvice.co.nz/software/2799/safesoft-contact) — 4.5/5 (387 reviews)
3. [DialedIn CCaaS](https://www.softwareadvice.co.nz/software/20027/chasedata) — 4.8/5 (324 reviews)
4. [Readymode](https://www.softwareadvice.co.nz/software/171343/Readymode) — 4.6/5 (142 reviews)
5. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1781 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/533382/Tcdial)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/533382-Tcdial/> |
| en-AU | <https://www.softwareadvice.com.au/software/533382/Tcdial> |
| en-GB | <https://www.softwareadvice.co.uk/software/533382/Tcdial> |
| en-IE | <https://www.softwareadvice.ie/software/533382/Tcdial> |
| en-NZ | <https://www.softwareadvice.co.nz/software/533382/Tcdial> |

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