---
description: Review of Faveo Servicedesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Faveo Servicedesk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/4256/service-desk/software) > [Faveo Servicedesk](/software/531368/Faveo-Servicedesk)

# Faveo Servicedesk

Canonical: https://www.softwareadvice.co.nz/software/531368/Faveo-Servicedesk

> Faveo Servicedesk is an ITIL-based IT service management solution designed to streamline IT operations through ticketing and inventory management features. It supports organizations of various sizes, serving internal IT departments and external support teams globally.

The system includes tools for asset and configuration management, enabling tracking of hardware and software lifecycles. It incorporates a Configuration Management Database (CMDB) for centralized data management. AI-driven support features, such as smart response suggestions and documentation assistance, aim to improve productivity. Additional capabilities include network discovery for automatic device detection, remote monitoring, customizable workflow statuses, and SLA management with real-time tracking and automated escalations.

The platform provides reporting and analytics through visual dashboards and exportable reports to support data-driven decision-making. Security measures include secure authentication methods and role-based access controls to ensure data integrity and compliance.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Ladybird Web Solution
- **Location**: Bangalore, India
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Arabic, English, European Portuguese, French, Indonesian, Italian, Norwegian, Russian, Spanish
- **Available Countries**: Bahrain, Brazil, Bulgaria, Denmark, Egypt, France, Germany, India, Italy, Jordan, Kenya, Kuwait, Lebanon, Mexico, Netherlands, Oman, Qatar, Saudi Arabia, South Africa, Spain and 3 more

## Features

- Analytics
- Asset Tracking
- CMDB
- Change Management
- Configuration Management
- Customer Support
- IT Asset Management
- Incident Management
- Inventory Management
- Knowledge Base Management
- Problem Management
- Reporting & Statistics
- Self Service Portal
- Support Ticket Management

## Integrations (1 total)

- Microsoft Entra ID

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Service Desk Software](https://www.softwareadvice.co.nz/directory/4256/service-desk/software)

## Related Categories

- [Service Desk Software](https://www.softwareadvice.co.nz/directory/4256/service-desk/software)
- [ITSM Tools](https://www.softwareadvice.co.nz/directory/4296/itsm/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.softwareadvice.co.nz/software/117339/manageengine-endpoint-central) — 4.6/5 (1645 reviews)
2. [Freshservice](https://www.softwareadvice.co.nz/software/436317/freshservice) — 4.5/5 (714 reviews)
3. [ServiceNow](https://www.softwareadvice.co.nz/software/27432/service-now) — 4.5/5 (348 reviews)
4. [SysAid](https://www.softwareadvice.co.nz/software/158389/sysaid-it-crm) — 4.5/5 (519 reviews)
5. [Desk Manager](https://www.softwareadvice.co.nz/software/310334/desk-manager) — 4.8/5 (106 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/531368/Faveo-Servicedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/531368-Faveo-Servicedesk/> |
| en-AU | <https://www.softwareadvice.com.au/software/531368/Faveo-Servicedesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/531368/Faveo-Servicedesk> |
| en-IE | <https://www.softwareadvice.ie/software/531368/Faveo-Servicedesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/531368/Faveo-Servicedesk> |

-----

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