---
description: Review of CogniAgent Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CogniAgent | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Workflow Management Software](/directory/4272/workflow/software) > [CogniAgent](/software/530508/CogniAgent)

# CogniAgent

Canonical: https://www.softwareadvice.co.nz/software/530508/CogniAgent

> CogniAgent is an AI agent platform built for businesses that need their AI to do more than answer questions. Most platforms make you choose between a conversational tool that talks but can't act, and a workflow tool that acts but can't hold a dialogue. CogniAgent runs both on the same canvas: an agent can check a live system - your CRM, dispatch software, or order database - in the middle of a conversation and respond with the real answer, instead of promising to follow up later.&#10;&#10;Three capabilities, one platform:&#10;&#10;•Conversational AI agents - virtual employees that communicate: multi-turn dialogue across voice, SMS, chat, WhatsApp, email, Slack, Teams. They qualify leads, collect data, answer questions, and route requests through natural dialogue.&#10;&#10;•Autonomous AI agents run in the background, triggered by events, schedules, or thresholds, executing multi-step tasks across your connected tools without a person in the loop.&#10;&#10;•Cognitive AI agents combine both: they carry on a conversation and take action inside it - looking up an order, updating a record, or booking a slot - in real time. No handoffs, no separate automation layer.&#10;&#10;Getting started doesn't require a developer. Ready-to-deploy templates cover common use cases like lead qualification and follow-up, appointment booking, customer support and status updates, candidate screening, HR onboarding, and invoice or payment verification. The AI Concierge builds a working canvas from a plain-language description and can adjust existing agents on request - no canvas experience needed.&#10;CogniAgent connects natively to 2,700+ business tools, including major CRM, scheduling, ERP, and support platforms, so agents read and write live data instead of working from a static script.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Glorium Technologies
- **Location**: Princeton, US
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: CogniAgent runs on credit-based, pay-as-you-go pricing. There is no subscription and no monthly fee. Credits are only consumed when an agent takes a live action - building your canvas, testing conversations, and configuring agents costs nothing. &#10;&#10;Pay-as-you-go&#10;Free to start, no card required.&#10;Building, testing, and configuring is fully free - credits only run when automations go live&#10;5,000 credits on signup - enough to test and run most automation workflows before spending anything&#10;Top up from $10 only when you need it; stop topping up if you pause or don't need the automation anymore&#10;No penalty for inactivity - credits never expire&#10;Full canvas, all AI features, templates, 2,700+ integrations&#10;Free messaging channels (customers connect own Twilio/WhatsApp Business accounts)&#10;Up to 5 user seats, production deployment&#10;Human chat support activates on first credit purchase&#10;&#10;Enterprise&#10;Annual prepay, negotiated rate.&#10;Annual credit package&#10;Custom user seats, SSO&#10;Bring your own LLM API keys (bypasses AI passthrough surcharge)&#10;Extended usage logs&#10;Fully assisted onboarding + training&#10;Agents built and configured by CogniAgent team&#10;Premium support + SLA
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Cyprus, Greece, Ireland, Netherlands, Poland, Portugal, Ukraine, United Kingdom, United States

## Features

- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Business Process Automation
- CRM
- Call Management
- Call Tracking
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Commenting/Notes
- Conversation Intelligence
- Customer Segmentation
- Customisable Branding
- Customisable Dashboard

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software)

## Related Categories

- [Workflow Management Software](https://www.softwareadvice.co.nz/directory/4272/workflow/software)
- [AI Sales Assistant Software](https://www.softwareadvice.co.nz/directory/4614/ai-sales-assistant/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)

## Alternatives

1. [VideoExpress](https://www.softwareadvice.co.nz/software/449984/VideoExpress) — 4.7/5 (7124 reviews)
2. [Anyword](https://www.softwareadvice.co.nz/software/231859/anyword) — 4.8/5 (391 reviews)
3. [MarketingBlocks](https://www.softwareadvice.co.nz/software/372577/marketingblocks) — 4.8/5 (277 reviews)
4. [ChatGPT](https://www.softwareadvice.co.nz/software/412748/chatgpt) — 4.4/5 (376 reviews)
5. [Afforai](https://www.softwareadvice.co.nz/software/428018/afforai) — 4.8/5 (57 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/530508/CogniAgent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/530508-CogniAgent/> |
| en-AU | <https://www.softwareadvice.com.au/software/530508/CogniAgent> |
| en-GB | <https://www.softwareadvice.co.uk/software/530508/CogniAgent> |
| en-IE | <https://www.softwareadvice.ie/software/530508/CogniAgent> |
| en-NZ | <https://www.softwareadvice.co.nz/software/530508/CogniAgent> |

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