--- description: Review of TeamDynamix ITAM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TeamDynamix ITAM | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [TeamDynamix ITAM](/software/529927/Sassafras-ITAM) # TeamDynamix ITAM Canonical: https://www.softwareadvice.co.nz/software/529927/Sassafras-ITAM Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/529927/Sassafras-ITAM?page=2) > TeamDynamix ITAM is an IT asset management platform designed to help organizations manage hardware and software assets throughout their lifecycle. It supports IT departments in industries such as higher education, public sector, healthcare, and financial services by providing visibility into technology assets and usage. The platform includes automated asset discovery and inventory features for Windows, Mac, Linux, and ChromeOS environments. It collects detailed information on hardware specifications, software installations, and usage patterns. Software asset management tools track license entitlements and usage to identify underutilized applications and support renewal planning. Hardware lifecycle tracking monitors assets from procurement to disposal. A configuration management database allows teams to manage configuration items, asset relationships, maintenance schedules, and change requests. Location mapping features provide floor plans and geographic tracking to locate equipment and assist with capacity planning. The platform generates reports on metrics such as login activity, software usage, and peak concurrent usage. It enables the creation of snapshots combining purchase order data, installation records, and usage statistics to assess software license positions. Real-time compliance monitoring and policy enforcement help reduce risks related to unauthorized software and inactive accounts. > > Verdict: Rated **4.4/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 14 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: TeamDynamix - **Location**: Columbus, US - **Founded**: 2001 ## Commercial Context - **Pricing Details**: Pricing on request - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Management - Change Management - Compliance Management - Compliance Tracking - Configurable Workflow - Configuration Management - Contract/License Management - Cost Tracking - Customisable Forms - Customizable Fields - Data Visualisation - Device Auto Discovery - Help Desk Management - IT Asset Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software) ## Related Categories - [IT Asset Management Software](https://www.softwareadvice.co.nz/directory/1888/it-asset-management/software) - [CMDB Software](https://www.softwareadvice.co.nz/directory/4249/cmdb/software) ## Reviews ### "Sassafras K2" — 4.0/5 > **Verified Reviewer** | *30 May 2019* | Higher Education | Recommendation rating: 9.0/10 > > **Pros**: Sassafras K2 captures complete information on machine and software usage. The level of detail in the information gathered is impressive and useful. Support from the Sassafras is solid and available to users of all skill levels. > > **Cons**: The interface has a learning curve. It is good to pair with the vendor when beginning to install their agent on the clients. I use is mostly for asset tracking and usage, but the capabilities are big and can be overwhelming for the end user. > > Sassafras helps in identify waste in business. It is a good product for cost analysis of software and hardware. ----- ### "A Solid Foundation for Asset Tracking Within the TDX Ecosystem" — 5.0/5 > **Robert** | *3 June 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: The bulk import capability handles large, complex data migrations well. Being able to move thousands of hardware and software asset records into a centralized system — with owner assignments, department data, and vendor details intact — was transformative compared to managing that information across disconnected spreadsheets. The tight integration with the rest of TDX means assets connect directly to users and tickets without maintaining a separate system. > > **Cons**: The import process demands significant data preparation before a single record can be loaded. Field formatting requirements are rigid and unforgiving, which means a substantial cleanup effort is required upfront. Combined with the lack of any automated asset discovery, keeping inventory current relies entirely on manual updates — which is a meaningful gap for a dedicated asset management product. > > ITAM does exactly what it promises within the TDX ecosystem, and for institutions migrating from fragmented spreadsheet tracking it's a genuine improvement. That said, it leans heavily on administrator effort to stay accurate and functional. It's a solid module for TDX shops, but organizations expecting a fully-featured standalone ITAM solution may find it falls short of dedicated competitors in areas like automated discovery and software lifecycle management. ----- ### "It's ok but clunky" — 3.0/5 > **Ashley** | *3 June 2026* | Education Management | Recommendation rating: 5.0/10 > > **Pros**: a place to handle all of the assets in one place really helps my team be able to triage work and see our inventory > > **Cons**: I don't enjoy how clunky the interface is. Some buttons are redundant and the navigation doesn't always make sense ----- ### "Centralized Asset Management with Strong ITSM Integration" — 5.0/5 > **Daniel** | *2 June 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: The ability to track assets alongside service requests has been especially valuable. Having asset information available within the same platform improves visibility, helps technicians work more efficiently, and provides a more complete view of our IT environment. > > **Cons**: Some asset management configuration and reporting features can take time to learn, and certain areas of the interface could be more streamlined to make administration easier. > > Our overall experience has been positive. The platform provides a centralized way to manage asset information, improve visibility into our inventory, and support service management processes. Having asset and ticket data connected in one system has helped streamline day-to-day operations. ----- ### "Efficient and effective" — 5.0/5 > **Gretchen** | *5 June 2026* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: it makes my work life much more efficient and helps me stay organized when answering management questions. > > **Cons**: Limitations on logic when building forms. I need it to be much more robust so I don't have to ask people questions that don't apply. > > It has been very positive. I am able to work through my heavy workload without feeling overwhelmed... ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/529927/Sassafras-ITAM?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/529927/Sassafras-ITAM) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data