--- description: Review of 247connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: 247connect | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/4019/remote-desktop/software) > [247connect](/software/528606/247connect) # 247connect Canonical: https://www.softwareadvice.co.nz/software/528606/247connect > 247connect is a remote desktop software designed to enable secure and reliable connections for device support and troubleshooting from any location. It is suitable for businesses of various sizes, including those with remote teams managing devices or providing support across multiple locations. The software is used in sectors such as information technology, education management, and gambling. The platform allows multiple operators to remain logged in simultaneously, with each operator able to connect to several devices at once. It includes features such as drag-and-drop file transfer, real-time chat, and access to system tools such as PowerShell and Task Manager. Additional capabilities include hardware inventory monitoring, reboot and reconnect functionality, and compatibility with Android, iOS, and macOS devices. Security is a core aspect of the software, ensuring protected connections during every session. It is developed with decades of experience and includes tools to support efficient remote operations. > > Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 5 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NetSupport - **Founded**: 1989 ## Commercial Context - **Starting Price**: US$12.50 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Tired of paying for licenses or features you never use? 247connect makes it easy with low-cost packages providing support for managed and on-demand devices – with no hidden fees. Our clear, fixed pricing is designed to scale with you. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile) - **Supported Languages**: English, French, German, Italian, Korean, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Authentication - Chat/Messaging - Customisable Branding - Data Import/Export - Desktop Virtualisation - Diagnostics Tools - Drag & Drop - File Management - File Transfer - Live Chat - Mobile Access - Monitoring - Multiple Monitor Access - Multiple User Accounts - Real-Time Chat - Real-Time Data - Real-Time Monitoring ## Integrations (1 total) - Single Sign-On ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Desktop Software](https://www.softwareadvice.co.nz/directory/4019/remote-desktop/software) ## Related Categories - [Remote Desktop Software](https://www.softwareadvice.co.nz/directory/4019/remote-desktop/software) - [Remote Work Software](https://www.softwareadvice.co.nz/directory/4592/remote-work/software) - [Remote Support Software](https://www.softwareadvice.co.nz/directory/4537/remote-support/software) ## Alternatives 1. [TeamViewer ONE](https://www.softwareadvice.co.nz/software/99131/teamviewer) — 4.6/5 (11626 reviews) 2. [AnyDesk](https://www.softwareadvice.co.nz/software/100985/anydesk) — 4.6/5 (1786 reviews) 3. [RemotePC](https://www.softwareadvice.co.nz/software/100979/remotepc) — 4.7/5 (583 reviews) 4. [Zoho Assist](https://www.softwareadvice.co.nz/software/392373/zoho-assist) — 4.7/5 (1406 reviews) 5. [GoToMyPC](https://www.softwareadvice.co.nz/software/99800/gotomypc) — 4.8/5 (588 reviews) ## Reviews ### "Love it - it's the only remote support tool I'll be using from now on." — 5.0/5 > **Rick** | *22 July 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: So many features, well designed, and not just reasonably priced, but with two different types of pricing, meaning you're not paying for things you won't necessarily need. Definitely a great choice for remote support, and I'm happy to have discovered it. > > **Cons**: Nothing springs to mind - so I'll say the fact that it hadn't been released years ago when I first started using remote support tools\! > > Really positive\! The response times from the developers have been great (only contacted for enquiries/general questions, I've not needed to use the support yet). They seem really switched on and keen to engage and develop the service too - which always makes a welcome change these days\! ----- ### "Living up to it's tag line of Simple, Affordable and Secure" — 5.0/5 > **Tina** | *24 July 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: A refreshingly simple user experience, zero trust and very affordable compared to our current solution for remote on-demand and managed PC support. Very responsive support. > > **Cons**: I look forward to additional features being rolled out, but many improvements have already been made. > > Great user experience and attentive support. Very refined UI making it quick and easy to get remote control even in some challenging situations. For the price and performance, we can't fault it. ----- ### "The tool every IT Support Team needs" — 5.0/5 > **Connor** | *30 September 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: This tool gives myself and my team easy access to remote into our servers as and when needed from offsite. The built in MFA and security feature set are welcomed giving me the confidence to utilise this tool for server access. We are currently looking at deploying this to staff devices to allow ease of access for our support team when troubleshooting a device that may be offsite. > > **Cons**: Nothing major has caused us to dislike it, we've had a couple hiccups with certain features not working from time to time but these always seem to be fixed relatively fast. > > My experience is very good with the software, it has made the task of being off site and needing to connect to our school infrastructure much easier and a cheaper solution to others I have used. ----- ### "Great solution for any IT team." — 5.0/5 > **Alastair** | *29 September 2025* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: For the first time, it's a tool that genuinely reduces our costs as all our IT team can be logged in and start a remote control session at the same time (without any limits), and then each user can still connect to up to 5 devices concurrently..that's the first time we have seen this. > > **Cons**: Some of the Android support is in the early stages, but it seems that new devices are being added all the time. > > Really positive, it just works with the minimum of fuss and in relative terms is pretty cheap because of the flexible concurrency. ----- ### "Awesome Product" — 5.0/5 > **Quincy** | *22 July 2025* | Gambling & Casinos | Recommendation rating: 9.0/10 > > **Pros**: Ease of setup and access. Being cloud based. Being able to see computer info such as storage, memory etc. > > **Cons**: Not being able to see what users are doing without them being notified via the 247 connect agent. Could use a little bit of scaling down on some of the permissions for each role. > > Haven't had to use it much seeing as we just got it but used it a couple of times and so far, we seem to enjoy it. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/528606/247connect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data