---
description: Review of Ringly Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Ringly | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/1714/business-phone-service/software) > [Ringly](/software/528118/Ringly-io)

# Ringly

Canonical: https://www.softwareadvice.co.nz/software/528118/Ringly-io

> Ringly is an AI-powered phone support system designed for Shopify brands to automate customer service calls. It is suitable for e-commerce businesses in industries such as fashion, supplements, cosmetics, pets, fitness, home goods, health, jewelry, baby products, and electronics. The system helps manage repetitive support inquiries while maintaining quality interactions.

The platform connects with Shopify to address common support needs, including order status updates, return requests, policy details, and product information. It automatically syncs with a brand's website, help documentation, and FAQs to build its knowledge base without requiring technical expertise. A smart escalation feature transfers calls to human team members in complex situations, either through direct call transfer or email notifications based on business hours. It includes call tracking and analytics, such as call recordings, resolution rate monitoring, and insights into common topics and knowledge gaps.

Setup involves connecting to Shopify, uploading knowledge, configuring rules, and deploying a phone number. Existing phone numbers can be retained, and the system integrates with current helpdesk workflows.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Ringly.io

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Croatian, Danish, Dutch, English, European Portuguese, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Vietnamese
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece and 43 more

## Features

- AI/Machine Learning
- Activity Dashboard
- Alerts/Escalation
- Automated Attendant
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Contextual Guidance
- Customer Communication
- Customer Database
- Knowledge Base Management
- Natural Language Processing
- PBX
- Performance Metrics
- Pre-Configured Bot
- Real-Time Data
- Real-Time Notifications
- Reporting/Analytics
- Speech Recognition

## Integrations (13 total)

- Aircall
- Freshdesk
- Gmail
- Gorgias
- Help Scout
- Intercom
- RingCentral Engage Voice
- Shopify
- Twilio
- Vonage Business Communications
- Zapier
- Zendesk AI
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software)

## Related Categories

- [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software)
- [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (871 reviews)
2. [800.com](https://www.softwareadvice.co.nz/software/120982/800-com) — 4.7/5 (330 reviews)
3. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (916 reviews)
4. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (465 reviews)
5. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1203 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/528118/Ringly-io)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/528118-Ringly-io/> |
| en-AU | <https://www.softwareadvice.com.au/software/528118/Ringly-io> |
| en-GB | <https://www.softwareadvice.co.uk/software/528118/Ringly-io> |
| en-IE | <https://www.softwareadvice.ie/software/528118/Ringly-io> |
| en-NZ | <https://www.softwareadvice.co.nz/software/528118/Ringly-io> |

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