---
description: Review of Mixdesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Mixdesk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Mixdesk](/software/526218/Mixdesk)

# Mixdesk

Canonical: https://www.softwareadvice.co.nz/software/526218/Mixdesk

> Mixdesk is a cloud-based AI marketing tool that helps businesses streamline customer service and global marketing by integrating multiple communication channels. The platform connects businesses with customers through channels such as LiveChat, WhatsApp, Facebook, Instagram, Line, Email and Telegram. Mixdesk's omnichannel and multilingual capabilities allow for seamless communication in a variety of languages. The platform also offers automation features that help streamline workflows and generate intelligent responses. This enables businesses to switch between marketing and customer service tasks. Additionally, Mixdesk's marketing automation tools allow businesses to create targeted campaigns, refine customer profiles and continuously optimize their marketing strategies.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Beautiful Interaction International Company

## Commercial Context

- **Starting Price**: US$199.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Bangla, Burmese, Chinese, Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Khmer, Korean, Malay, Persian, Polish, Portuguese, Russian, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: China, Hong Kong SAR China, United States

## Features

- AI Copilot
- AI/Machine Learning
- API
- Automated Responses
- Automated Routing
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Customer Experience Management
- Customer Support
- Customisable Branding
- For Sales/Marketing
- Language Detection
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Performance Metrics

## Integrations (5 total)

- Facebook Business Suite
- Instagram
- LiveChat
- Telegram
- WhatsApp

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)
- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)
- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)
- [Customer Support Software](https://www.softwareadvice.co.nz/directory/4658/customer-support/software)
- [Help Desk Software](https://www.softwareadvice.co.nz/directory/4160/help-desk/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1789 reviews)
2. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews)
3. [Sobot Nexus](https://www.softwareadvice.co.nz/software/524506/Sobot) — 4.9/5 (118 reviews)
4. [Pipedrive](https://www.softwareadvice.co.nz/software/321306/pipedrive) — 4.5/5 (3062 reviews)
5. [Wati](https://www.softwareadvice.co.nz/software/430256/wati) — 4.6/5 (207 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/526218/Mixdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/526218-Mixdesk/> |
| en-AU | <https://www.softwareadvice.com.au/software/526218/Mixdesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/526218/Mixdesk> |
| en-IE | <https://www.softwareadvice.ie/software/526218/Mixdesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/526218/Mixdesk> |

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