---
description: Review of SmartConvo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartConvo | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [SmartConvo](/software/526159/SmartConvo)

# SmartConvo

Canonical: https://www.softwareadvice.co.nz/software/526159/SmartConvo

> SmartConvo is an AI chatbot and knowledge management solution that helps businesses of all sizes — from startups to large enterprises — across industries such as customer service, retail, and technology. SmartConvo is deployed as a cloud-based platform, so no installation is required. Core features include automated chat responses, a centralized knowledge base, conversation history tracking, and analytics dashboards. The chatbot feature handles common customer inquiries without human intervention, reducing response times and freeing up staff for complex tasks. The knowledge base lets teams store, organize, and retrieve information quickly, keeping support consistent across departments. Analytics tools give managers a clear view of chat performance and knowledge base usage over time. Small businesses benefit from the low setup overhead, while larger organizations can use the platform to manage high volumes of customer interactions. Support is available via email, live chat, and an online knowledge base, giving users multiple ways to get help when needed.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: SmartConvo

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- API
- Analytics
- CRM
- Chatbot
- Commenting/Notes
- Control
- Customer Support
- Decision Making
- Document Management
- For Sales Teams/Organizations
- Full Text Search
- Generative AI
- Integrations
- Knowledge Management
- Knowledge Sharing
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Language

## Integrations (7 total)

- Document 365
- Salesforce B2B Commerce
- Shopify
- Slack
- Website
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)
- [Knowledge Base Software](https://www.softwareadvice.co.nz/directory/3898/knowledge-base/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.co.nz/directory/4360/artificial-intelligence/software)

## Alternatives

1. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews)
2. [Mindset AI](https://www.softwareadvice.co.nz/software/525825/Mindset-AI) — 4.9/5 (15 reviews)
3. [Korra](https://www.softwareadvice.co.nz/software/331223/korra) — 4.8/5 (17 reviews)
4. [Centralpoint](https://www.softwareadvice.co.nz/software/93286/centralpoint) — 4.6/5 (9 reviews)
5. [Capacity](https://www.softwareadvice.co.nz/software/183274/capacity) — 4.5/5 (14 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/526159/SmartConvo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/526159-SmartConvo/> |
| en-AU | <https://www.softwareadvice.com.au/software/526159/SmartConvo> |
| en-GB | <https://www.softwareadvice.co.uk/software/526159/SmartConvo> |
| en-IE | <https://www.softwareadvice.ie/software/526159/SmartConvo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/526159/SmartConvo> |

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