---
description: Review of chattigo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: chattigo | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [chattigo](/software/526108/chattigo)

# chattigo

Canonical: https://www.softwareadvice.co.nz/software/526108/chattigo

> chattigo is a digital platform that helps companies manage customer conversations across multiple channels. It provides chatbots and omnichannel attention to help users unify all conversation channels on a single platform. The platform also allows companies to integrate customer relationship management (CRM) platforms or ticket system.

It offers a range of features to help enhance customer engagement. These include the BSP Chattigo WhatsApp official provider, the Chattigo Bot for automated attention, and human care for conversations in one place. chattigo also provides a sidebar, personalization options, supervisor features, reporting capabilities, and configuration options. Additionally, it offers WhatsApp-API integration and a mobile app, as well as multiple integrated channels such as WhatsApp, Webchat, Instagram, Messenger, Twitter, and more.

chattigo is designed to help contact centers, customer service departments, eCommerce platforms, marketing agencies, and companies using CRM systems manage customer conversations.
> 
> Verdict: Rated **1.0/5** by 1 users. Top-rated for **Ease of Use**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **1.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 1.0/5 | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 20% | (2/10 Likelihood to recommend) |

## About the vendor

- **Company**: chattigo

## Commercial Context

- **Starting Price**: US$95.00
- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- CRM
- Chat/Messaging
- Contact Management
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Personalisation
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Search/Filter
- Third-Party Integrations
- Transcripts/Chat History

## Integrations (16 total)

- Be Aware Desktop
- Dynamics 365
- Genesys Cloud CX
- HubSpot CRM
- HubSpot CRM Integration for Jira
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Odoo
- SAP Marketing Cloud
- Shopify
- SugarCRM
- VTEX
- Zendesk AI

... and 1 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)

## Related Categories

- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)
- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.co.nz/software/285733/whatsapp) — 4.7/5 (16444 reviews)
2. [Viber](https://www.softwareadvice.co.nz/software/146449/viber) — 4.4/5 (4063 reviews)
3. [Telegram](https://www.softwareadvice.co.nz/software/146545/telegram) — 4.7/5 (6433 reviews)
4. [Text Request](https://www.softwareadvice.co.nz/software/306855/text-request) — 4.6/5 (1193 reviews)
5. [Adit](https://www.softwareadvice.co.nz/software/214384/adit) — 4.7/5 (299 reviews)

## Reviews

### "Aceptable plataforma, pero un servicio al cliente inaceptable\!" — 1.0/5

> **Verified Reviewer** | *30 July 2026* | Facilities Services | Recommendation rating: 2.0/10
> 
> **Pros**: La plataforma es estable, fácil de utilizar y ofrece buenas funcionalidades para la gestión de WhatsApp Business. Durante el tiempo que utilizamos el servicio cumplió con nuestras necesidades operativas.
> 
> **Cons**: El proceso de cancelación ha sido extremadamente deficiente. Tras solicitar la cancelación, enviamos el formulario requerido en múltiples ocasiones sin recibir respuesta ni confirmación del cierre. En lugar de gestionar nuestra solicitud, se intentó contactar otros departamentos de nuestra empresa para ofrecer nuevamente el servicio, a pesar de que nuestra decisión de cancelar ya había sido comunicada. Un proceso de cancelación debería ser claro, ágil y respetar la decisión del cliente.
> 
> Mi experiencia con Chattigo ha sido muy frustrante. La plataforma funcionó correctamente mientras utilizamos el servicio, pero el proceso de cancelación ha sido completamente distinto. Solicitamos la cancelación en varias ocasiones y enviamos el formulario requerido repetidamente, incluyendo una nueva entrega recientemente, sin recibir respuesta ni confirmación del cierre del servicio.

Lo que más nos sorprendió fue que, en lugar de atender la solicitud de cancelación, la empresa contactó a otros departamentos de nuestra organización para intentar ofrecer nuevamente sus servicios, a pesar de que nuestra decisión de cancelar ya había sido comunicada de forma clara. Esto solo generó más confusión y retrasó un proceso que debería ser simple.

Considero que la atención al cliente durante la desvinculación necesita mejorar significativamente. Un cliente debería poder cancelar un servicio de forma transparente, ágil y sin tener que insistir durante semanas.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/526108/chattigo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/526108-chattigo/> |
| en-AU | <https://www.softwareadvice.com.au/software/526108/chattigo> |
| en-GB | <https://www.softwareadvice.co.uk/software/526108/chattigo> |
| en-IE | <https://www.softwareadvice.ie/software/526108/chattigo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/526108/chattigo> |

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