---
description: Review of TextNinja Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TextNinja | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Lead Generation Software](/directory/1674/lead-generation/software) > [TextNinja](/software/525171/TextNinja)

# TextNinja

Canonical: https://www.softwareadvice.co.nz/software/525171/TextNinja

> TextNinja is a web-to-text chat widget platform designed to help businesses engage with website visitors through SMS conversations. It is suitable for industries such as automotive, financial, fitness, home services, healthcare, hospitality, legal, pet care, real estate, retail, and wellness.

The platform includes a customizable SMS chat widget that can be added to websites without requiring coding knowledge. TextNinja enables real-time two-way messaging and supports personalized responses. Features include integrated tools for lead management, automated responses during off-hours, and team assignment options for handling inquiries. The system allows rich messaging with emojis, links, and images, and provides pre-filled message templates for consistent communication.

Analytics tools are included to monitor metrics such as response times, lead sources, and conversion rates. TextNinja supports businesses with multiple locations by offering custom phone numbers and separate dashboards for each site. The widget can be embedded on websites that support custom HTML or Javascript through a simple copy-and-paste process.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: VM Web Solutions

## Commercial Context

- **Starting Price**: US$29.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Starter: $29 /mo
Growth: $49 /mo
Premium: $79 /mo
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- CRM
- Contact Database
- Contact Management
- Conversion Tracking
- Customer Database
- Dashboard
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Prospecting Tools
- Reporting/Analytics
- Third-Party Integrations

## Integrations (1 total)

- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Lead Generation Software](https://www.softwareadvice.co.nz/directory/1674/lead-generation/software)

## Related Categories

- [Lead Generation Software](https://www.softwareadvice.co.nz/directory/1674/lead-generation/software)
- [Lead Capture Software](https://www.softwareadvice.co.nz/directory/3533/lead-capture/software)
- [Lead Management Software](https://www.softwareadvice.co.nz/directory/1682/lead-management/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4458 reviews)
2. [Kylas Sales CRM](https://www.softwareadvice.co.nz/software/216694/kylas) — 4.8/5 (573 reviews)
3. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews)
4. [Meritto](https://www.softwareadvice.co.nz/software/340562/comprehensive-admission-suite) — 4.6/5 (616 reviews)
5. [noCRM](https://www.softwareadvice.co.nz/software/29741/you-dont-need-a-crm) — 4.6/5 (491 reviews)

## Reviews

### "Simple SMS Tool That Helps Us Respond to Leads Faster" — 5.0/5

> **Verified Reviewer** | *8 January 2026* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: TextNinja has significantly improved our lead response times by allowing website visitors to contact us instantly via SMS directly from our website. Before using it, responding to new leads quickly and consistently was a challenge. Now, the SMS widget makes it effortless for visitors to reach out and for our team to respond in real time. This has streamlined our lead response process, reduced manual follow-up, and helped us convert more website visitors into customers.
> 
> **Cons**: Because it’s still a newer product, there aren’t as many advanced features yet, but the core functionality works very well, and updates are being rolled out consistently.
> 
> It solves the problem of slow lead response. Instead of relying on email or contact forms that can get lost or sometimes go unanswered, we can have a text conversation with potential clients immediately. This has helped us respond faster and close opportunities more efficiently.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/525171/TextNinja)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/525171-TextNinja/> |
| en-AU | <https://www.softwareadvice.com.au/software/525171/TextNinja> |
| en-GB | <https://www.softwareadvice.co.uk/software/525171/TextNinja> |
| en-IE | <https://www.softwareadvice.ie/software/525171/TextNinja> |
| en-NZ | <https://www.softwareadvice.co.nz/software/525171/TextNinja> |

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