--- description: Review of Swivl Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Swivl | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Swivl](/software/525035/Swivl) # Swivl Canonical: https://www.softwareadvice.co.nz/software/525035/Swivl > Swivl is a field service management software designed to help small businesses manage operations such as scheduling, dispatching, invoicing, and customer relationships. It is used by contractors and home service professionals across industries including plumbing, HVAC, electrical, roofing, landscaping, commercial cleaning, carpentry, property maintenance, and general contracting. The software includes tools for estimating, scheduling, and dispatching. Its estimating feature uses AI to analyze labor, materials, and overhead to create quotes. Scheduling and dispatching tools allow teams to coordinate tasks in real time and avoid conflicts. An AI receptionist feature handles calls, records job details, and schedules appointments directly into the system. Other features include a mobile app for field teams, location tracking, work order management, SMS communication tools, and job costing to monitor expenses. Swivl generates itemized invoices that can be sent from job sites to simplify payment processing. Its CRM tracks service history, customer notes, and sales opportunities. Additional features include asset management, subcontractor bidding, price book functionality, commission tracking, and reporting tools. > > Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 3 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Swivl ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Asset Tracking - Billing & Invoicing - CRM - Chatbot - Contact Management - Dispatch Management - Drag & Drop - Electronic Signature - Employee Management - GPS - Geographic Maps - Geolocation - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Location Tracking ## Integrations (2 total) - QuickBooks Online - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) ## Related Categories - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [GPS Tracking Software](https://www.softwareadvice.co.nz/directory/866/gps-tracking/software) - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) ## Reviews ### "Swivl streamlines processes across multiple teams" — 5.0/5 > **Kevin** | *26 June 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: One of the challenges in my business is managing teams throughout a large geographical footprint. Swivl makes it easy to manage install teams and to get updates on jobs in real time. Swivl is a real asset to my organization. > > **Cons**: I would like to have Swivl integrate with accounting platforms other than Quicbooks online. Swivl has limited payment processing options. > > The Swivl team understands the challenges of running a service company. Their solution provides insights into my jobs leading to better service and customer satisfaction. ----- ### "All in one software that’s easy to use and it’s a huge help in my business." — 5.0/5 > **Chris** | *9 April 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The ability to see everything in one place. Makes running my business from day-to-day super easy and efficient. > > **Cons**: Currently can’t find anything wrong. Something take a little while to get used to or understand where to find it but that’s what every system I’ve ever used. This is still much easier. > > My experience with Super Bowl has been awesome. Helps me track everything I need. I went from a couple different software’s to just one. Game changer for my business. ----- ### "A Practical Solution for Managing Day-to-Day Operations" — 5.0/5 > **Russell** | *9 April 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Strong customer support — responsive and actually helpful when issues come up • Easy to use — quick for teams to learn and implement without a lot of training • Good value for money — combines multiple tools (CRM, invoicing, tracking) into one platform > > **Cons**: May be better suited for straightforward workflows, as more complex multi-trade or detailed job costing setups may require additional systems as you grow > > We’ve been using Swivl in our construction operations while managing up to a dozen active projects at a time, and their support has been a big part of why it’s worked well for us. Any time we’ve had questions or needed help, their team has been responsive and actually helpful — not just sending generic answers, but taking the time to understand what we’re trying to do and getting us to a solution quickly. In this line of work, delays and confusion cost real money, so having a platform with solid support behind it makes a noticeable difference day to day. It’s been a reliable tool for helping us stay organized and keep projects moving. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/525035/Swivl) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data