--- description: Review of Consio Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Consio | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/4614/ai-sales-assistant/software) > [Consio](/software/524804/Consio) # Consio Canonical: https://www.softwareadvice.co.nz/software/524804/Consio > Consio is a phone sales platform designed to help merchants engage with customers. The platform caters to eCommerce businesses, enabling them to connect with customers through personalized phone interactions. Its AI Voice Agent answers calls 24/7, handles common questions, can send SMS with tracking links, product information, or order updates, and routes higher-intent conversations to the right rep with Shopify context. For outbound teams, Consio makes it easy to launch segmented call campaigns for abandoned checkouts, VIP customers, and high-AOV shoppers with a power dialer, voicemail drops, and live monitoring. The platform also centralizes calls and SMS, adds AI summaries and transcripts, and helps teams understand which conversations influenced orders. Consio integrates with tools like Klaviyo, Zendesk, Gorgias, Kustomer, and Richpanel, so teams can work with the systems they already use. > > Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 5 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Consio AI ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Usage Based (Free version available) - **Pricing Details**: Usage-based by minutes and SMS credits. Unlimited agents included. No per-user fee. $30 for 100 minutes, $60 for 400 minutes, higher-volume bundles available (1,000–10,000+ minutes). 6 credits per voice minutes, $0.10c per extra minutes All features in every tier: AI Voice Agent for inbound, outbound campaigns with voicemail drop, AI Phone Hub, Shopify and Klaviyo integrations, analytics and call-to-sale attribution. Free account creation with credits to test. Billing starts only when outbound calling is enabled. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Canada, United States ## Features - AI Copilot - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Auto-Dialer - Automatic Call Distribution - Automatic Outbound Dialer - CRM - Call Disposition - Call Management - Call Recording - Call Routing - Call Scheduling - Call Scripting - Call Tracking - Call Transfer - Callback Scheduling - Caller ID - Campaign Management ## Integrations (7 total) - Gorgias - Klaviyo - Kustomer - Shopify - Shopify Plus - Zendesk AI - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [AI Sales Assistant Software](https://www.softwareadvice.co.nz/directory/4614/ai-sales-assistant/software) ## Related Categories - [AI Sales Assistant Software](https://www.softwareadvice.co.nz/directory/4614/ai-sales-assistant/software) - [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software) - [Auto Dialer Software](https://www.softwareadvice.co.nz/directory/1564/auto-dialer/software) ## Alternatives 1. [Gong](https://www.softwareadvice.co.nz/software/75783/gong) — 4.8/5 (561 reviews) 2. [Dialpad](https://www.softwareadvice.co.nz/software/74028/dialpad) — 4.2/5 (570 reviews) 3. [byVoice](https://www.softwareadvice.co.nz/software/525554/Conversational-AI-Platform) — 5.0/5 (1 reviews) 4. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (890 reviews) 5. [CommPeak Dialer](https://www.softwareadvice.co.nz/software/432430/commpeak-dialer) (0 reviews) ## Reviews ### "A very useful sales and calling platform for Shopify" — 5.0/5 > **Razvan** | *3 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Consio is very easy to use and brings calls, sales activity and customer communication together in one place. The call dialer is particularly useful and saves a lot of time compared with managing calls manually. I also like the meeting summaries because they make it much easier to keep track of conversations and follow-up actions. Overall, it offers good value for money for a sales-focused team > > **Cons**: There was a little bit of a learning curve when first setting everything up and understanding all the features. Once we got used to the platform, though, it became straightforward to use. I would also like to see even more integrations and reporting options in the future > > Overall, our experience with Consio has been very positive. It has helped us manage calls and sales conversations more efficiently and reduced some of the manual work involved in keeping track of prospects and follow-ups. The platform feels practical rather than overcomplicated, and customer support has been responsive whenever we've needed help. ----- ### "A useful phone solution for Shopify businesses" — 5.0/5 > **Mohammad Hasibul** | *3 September 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Shopify integration is the part I liked most. Having customer and order information available when handling calls makes things much easier. The AI handling of common questions can also save time, especially for repetitive support requests. > > **Cons**: The setup can take a little time to get used to, especially when configuring different call flows and campaigns. I’d also like to see more customization options for certain conversations. > > Overall, my experience has been positive. It feels like a useful solution for Shopify businesses that deal with a lot of customer calls. Having the phone system, customer context, and AI support in one place makes the workflow simpler. There’s still some room for improvement, but the overall concept and functionality are solid. ----- ### "Partners with Consio" — 3.0/5 > **bunny** | *21 September 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Consio is its user-friendly platform, practical solutions, and the value it provides to businesses. I also appreciate how easy it is for customers to access and benefit from its services. > > **Cons**: The main area I think Consio could improve is communication and transparency, particularly regarding partner support and commission payments. Clearer communication in these areas would help create a better experience for affiliates. > > We are partners with Consio, and we have referred a significant number of clients to their services. However, when the time came to pay the commissions we had earned, the payments were not made. This situation has raised serious concerns for us regarding the handling of affiliate commissions and the transparency of their practices. ----- ### "Great solution for a small Shopify business" — 5.0/5 > **John Zedrick** | *7 September 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Consio has been a great addition to our Shopify business. We’re a small team of 2–10 people in Vancouver, so having a platform that is straightforward and doesn’t feel overly complicated is really important for us. The setup was smooth, and the interface is easy for our team to understand and use. I especially like how it fits into our existing workflow without requiring a lot of extra steps. It has helped us stay more organized and manage our day-to-day operations more efficiently. > > **Cons**: There are a few areas where I think additional customization options would be helpful as our business grows, but overall, we haven’t experienced any major issues. > > We’ve had a very positive experience with Consio so far. For a small Shopify business, it offers a good balance of functionality and ease of use without making things unnecessarily complicated. I would definitely recommend it to other small businesses looking for a reliable solution. ----- ### "A Phone Sales Team That Just Works for Shopify" — 5.0/5 > **Reymond** | *17 September 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: shows live order and customer details. In my own use, the inbound AI answers fast, day or night, handles common questions and checkout help, and only sends the hot leads to me with a clear note. I also use the outbound dialer to call people who left items in their cart or my VIPs, and I can see which calls and texts actually lead to sales. It feels like having a small sales team on the phone without the hassle, and everything ties back to real revenue in my dashboard. > > **Cons**: Honestly, I don’t have any dislikes with Consio. It plugs right into my Shopify store, answers calls fast day and night, and only sends me the hot leads with clear notes. The outbound dialer helps me reach cart abandoners and VIPs, and I can see which calls and texts actually turn into sales. For my workflow it just works, no switching tabs, no guesswork, and no missed calls. If I need more, the setup scales with me, but even day one it felt like having a small sales team on the phone without the hassle. > > My overall experience with Consio has been excellent. It plugs straight into my Shopify store so every call starts with live order and customer details, and the AI answers fast day and night. It handles common questions and checkout help, and only routes hot leads to me with clear notes so I can act right away. I also use the outbound dialer to reach people who left items in their cart and my VIPs, and I can see which calls and texts actually turn into sales. For my workflow it just works. No switching tabs, no guesswork, and no missed calls—so it feels like having a small sales team on the phone without the hassle. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/524804/Consio) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data