---
description: Review of HelloSend Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: HelloSend | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/4532/sms-marketing/software) > [HelloSend](/software/524088/HelloSend)

# HelloSend

Canonical: https://www.softwareadvice.co.nz/software/524088/HelloSend

> HelloSend is an AI-powered customer communication and engagement platform that helps businesses manage conversations, automate workflows, and drive revenue across multiple messaging channels from a single unified inbox. Designed for growing businesses, sales teams, customer support teams, eCommerce brands, healthcare providers, education institutions, and service-based organizations, HelloSend enables companies to deliver faster, more personalized customer experiences while improving team productivity and operational efficiency.

Modern customers expect instant responses and seamless communication across channels such as WhatsApp, SMS, voice calls, email, and CRM systems. Managing these conversations across disconnected tools often leads to missed opportunities, delayed responses, and fragmented customer experiences. HelloSend solves this challenge by bringing all customer interactions into one centralized platform, giving teams complete visibility and control over every conversation.

With HelloSend's Shared Team Inbox, organizations can collaborate efficiently by managing customer messages from multiple channels in a single workspace. Teams can assign conversations, add internal notes, monitor customer interactions, and ensure no inquiry goes unanswered. This unified approach reduces response times, improves collaboration, and enhances customer satisfaction.

HelloSend offers advanced WhatsApp Business messaging capabilities that help businesses engage customers at every stage of the customer journey. From lead generation and sales outreach to customer support and post-purchase engagement, businesses can leverage WhatsApp automation to create personalized experiences at scale. Automated messaging workflows help teams send welcome messages, appointment reminders, order confirmations, payment reminders, follow-ups, customer feedback requests, and promotional campaigns without manual effort.

The platform includes a powerful no-code workflow builder that enables businesses to create automated customer journeys without requiring technical expertise. Organizations can design custom workflows based on customer actions, responses, or business rules, helping automate repetitive communication tasks and ensuring customers receive timely, relevant information.

HelloSend also provides AI-powered chatbot capabilities that enable businesses to automate customer interactions, answer frequently asked questions, qualify leads, collect customer information, and provide instant support 24/7. These intelligent automation features help reduce support workloads while ensuring customers receive immediate assistance whenever they need it.

For sales teams, HelloSend helps convert conversations into revenue by enabling faster lead response times, automated follow-ups, lead qualification, and sales engagement workflows. Businesses can capture leads from websites, forms, social channels, and messaging platforms, then automatically route them to the right team members for immediate action. This helps organizations improve lead conversion rates and maximize sales opportunities.

Customer support teams benefit from centralized ticket management, conversation tracking, customer history visibility, and automated support workflows. Agents can easily access previous interactions, respond faster, and deliver consistent support experiences across multiple communication channels.

HelloSend integrates seamlessly with leading business applications and CRM platforms, allowing businesses to connect customer communication with existing workflows and systems. Native integrations with HubSpot, Zoho CRM, Pipedrive, Microsoft Teams, Shopify, and other business tools help organizations synchronize customer data, automate processes, and maintain a unified customer view across departments.

For eCommerce businesses, HelloSend helps improve customer engagement throughout the buying journey. Brands can automate abandoned cart recovery messages, order confirmations, shippin
> 
> Verdict: Rated **1.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **1.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 1.0/5 | Based on overall reviews |
| Features | 1.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |

## About the vendor

- **Company**: OAppS

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: HelloSend Messaging \& Calling
users can get 3 day free trial
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- 2-Way Messaging
- API
- Alerts/Notifications
- Automated Responses
- Campaign Scheduling
- Chatbot
- Mass Texting
- SMS Messaging
- Scheduled Messaging
- Unified Communications
- Voice Mail

## Integrations (4 total)

- HubSpot CRM
- Pipedrive
- Twilio
- Zoho CRM

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [SMS Marketing Software](https://www.softwareadvice.co.nz/directory/4532/sms-marketing/software)

## Related Categories

- [SMS Marketing Software](https://www.softwareadvice.co.nz/directory/4532/sms-marketing/software)
- [Cloud Communication Platforms](https://www.softwareadvice.co.nz/directory/4386/cloud-communication/software)

## Alternatives

1. [Project Broadcast](https://www.softwareadvice.co.nz/software/431569/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.softwareadvice.co.nz/software/167722/slicktext) — 4.8/5 (268 reviews)
3. [Clearstream](https://www.softwareadvice.co.nz/software/321838/clearstream) — 4.8/5 (689 reviews)
4. [Twilio](https://www.softwareadvice.co.nz/software/390005/twilio) — 4.4/5 (505 reviews)
5. [EZ Texting](https://www.softwareadvice.co.nz/software/175675/ez-texting) — 4.5/5 (273 reviews)

## Reviews

### "Good Idea, not great functionality" — 1.0/5

> **Kirsty** | *4 March 2026* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: Support on set up
Like the ability to link with teams so multiple users can pick up messages (not always the case though)
> 
> **Cons**: Can't receive messages in group chats
Other users can't always see messages initiated or replied to by other users
Impact to my Business
> 
> Personally I don't think it's worth the money or up to standards. I like the idea of it but it is impacting my business and managing messages between multiple users is impossible which is what they've built it for and charge you for

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/524088/HelloSend)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/524088-HelloSend/> |
| en-AU | <https://www.softwareadvice.com.au/software/524088/HelloSend> |
| en-GB | <https://www.softwareadvice.co.uk/software/524088/HelloSend> |
| en-IE | <https://www.softwareadvice.ie/software/524088/HelloSend> |
| en-NZ | <https://www.softwareadvice.co.nz/software/524088/HelloSend> |

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