---
description: Review of Wappbiz Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Wappbiz | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Wappbiz

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> WappBiz is an AI-driven WhatsApp Business API platform designed to transform how businesses communicate with customers. By combining automation, intelligent chatbots, campaign management, and a shared team inbox, WappBiz enables businesses to engage customers at every stage of their journey—from first inquiry to post-sale support.
The platform supports Click-to-WhatsApp ads, structured lead capture, automated drip campaigns, AI chatbots, product catalogues, and seamless integrations with tools like CRMs, payment gateways, and analytics platforms. WappBiz is built to reduce response times, improve conversion rates, and help businesses scale communication without increasing operational overhead.
Used across industries such as real estate, healthcare, e-commerce, education, and logistics, WappBiz empowers businesses to turn conversations into measurable growth.
> 
> Verdict: Rated **4.9/5** by 18 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 18 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: VRAugment Works

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Chatbot
- Code-free Development
- Customer Experience Management
- Customer Support
- Customer Surveys
- Customisable Branding
- For Sales/Marketing
- Lead Capture
- Lead Qualification
- Live Chat
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Process/Workflow Automation
- Transcripts/Chat History

## Integrations (5 total)

- Airtable
- Google Calendar
- Google Contacts
- Google Sheets
- WhatsApp Business API

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.softwareadvice.co.nz/directory/3923/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.softwareadvice.co.nz/software/412748/chatgpt) — 4.4/5 (336 reviews)
2. [Chatbase](https://www.softwareadvice.co.nz/software/426065/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.softwareadvice.co.nz/software/436579/botsonic) — 4.8/5 (79 reviews)
4. [Tidio](https://www.softwareadvice.co.nz/software/157633/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.softwareadvice.co.nz/software/430256/wati) — 4.6/5 (202 reviews)

## Reviews

### "Great Experience." — 4.0/5

> **Verified Reviewer** | *18 January 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Their UI experience much better than other products.
> 
> **Cons**: Dont have that much documentation and third party inetgrations.
> 
> I just started using wappbiz from past 17 days.Its so easy to use for broadcasting messages and also their support is so quick.

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### "Like onboarding Process, Integration, Chatbot and lead assignment Feature" — 5.0/5

> **Surender** | *23 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I Like onboarding Process, Integration, Chatbot and lead assignment Feature.
> 
> **Cons**: NO Shopify Integration, but as discussed with Team they are working on it.
> 
> everything went well, they assist me for all situations.

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### "WhatsApp Chatbot flow with multiple intrgration" — 5.0/5

> **adam** | *5 December 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: WhatsApp Chatbot flow with multiple intrgration
> 
> **Cons**: i am using this last 6 month, good team they resolve issue within 24hr
> 
> i had good experience with WappBiz, Good Support and technical team

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### "Customer Support and Pricing is also Good." — 5.0/5

> **Ambika** | *26 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Customer Support and Pricing is also Good.
> 
> **Cons**: They have only few API Integrations and Chatbot features comes in premium feature.
> 
> Smooth onboarding process, Support team always available for help. Whatsapp Business API provide in all India

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### "Low Pricing, feature and good customer support." — 5.0/5

> **Ritesh** | *23 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: WhatsAPP Automation, ChatBot, Drip Campaign and smooth onboarding Process.
> 
> **Cons**: Limited Integration but they have custom integration.
> 
> Low Pricing , feature and good customer support.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/524069/Wappbiz)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/524069-Wappbiz/> |
| en-AU | <https://www.softwareadvice.com.au/software/524069/Wappbiz> |
| en-GB | <https://www.softwareadvice.co.uk/software/524069/Wappbiz> |
| en-IE | <https://www.softwareadvice.ie/software/524069/Wappbiz> |
| en-NZ | <https://www.softwareadvice.co.nz/software/524069/Wappbiz> |

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