--- description: Review of UpGate Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: UpGate | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Chargeback Management Software](/directory/4793/chargeback-management-software/software) > [UpGate](/software/523896/UpGate) # UpGate Canonical: https://www.softwareadvice.co.nz/software/523896/UpGate > UpGate is a cloud-based payment orchestration platform tailored for businesses of all sizes looking to streamline and scale global payments. With a single integration, merchants can accept various payment methods, currencies and countries. UpGate offers a customizable checkout for seamless transactions across any device, while smart payment routing optimizes transaction success by choosing the best processor. Tokenization and consolidated reporting further enhance payment security and streamline management. Additionally, it prioritizes security with built-in fraud prevention and compliance with PCI DSS and GDPR. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: UpGate ## Commercial Context - **Pricing Details**: Please contact UpGate for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Guernsey, Hungary, Iceland and 21 more ## Features - ACH Payment Processing - API - Access Management - Activity Dashboard - Activity Monitoring - Alerts/Escalation - Billing & Invoicing - Compliance Management - Cryptocurrency Processing - Custom Fraud Rules - Customisable Branding - Data Import/Export - Data Security - Data Synchronisation - Debit/Credit Card Processing - Digital Wallet Payments - Electronic Payments - Financial Analysis - Financial Transaction Approval - For eCommerce ## Integrations (8 total) - Apple Pay - Binance - CoDI - Google Pay - MyBank - PayPal - Payconiq - iDEAL ## Support Options - Email/Help Desk - Chat ## Category - [Chargeback Management Software](https://www.softwareadvice.co.nz/directory/4793/chargeback-management-software/software) ## Related Categories - [Chargeback Management Software](https://www.softwareadvice.co.nz/directory/4793/chargeback-management-software/software) - [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software) - [Fraud Management Software](https://www.softwareadvice.co.nz/directory/4642/financial-fraud-detection/software) ## Alternatives 1. 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[Square Point of Sale](https://www.softwareadvice.co.nz/software/374161/square-register-pos) — 4.6/5 (3039 reviews) ## Reviews ### "One Gateway for All" — 5.0/5 > **Verified Reviewer** | *8 September 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: The interface is super user-friendly and the it enables the merchants to take control over critical areas as routing rules, cascading and fraud prevention. > > **Cons**: Despite the fact that there are multiple different user roles, I believe that the addition of some will enhance the safety of the merchant's settings and accessibility of the right features to specific users. > > Extremely happy that payments can be managed from one portal and any issues can be resolved by one team who is always there. ----- ### "Excellent service and proactive team" — 5.0/5 > **Parshva** | *11 September 2026* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: The customer support is excellent. They are very proactive and helpful regarding anything related to payment processing. The team gives us useful suggestions on how we can improve our metrics and how we can make it easier for customers to pay for our product. > > **Cons**: Onboarding and KYC took longer than we expected, and the documentation requirements for a high-risk vertical are heavy, as with all other payment orchestrators, so plan for a few weeks before going live. > > The experience has been very good for us. UpGate gave us a stable way to accept cards with card-on-file and recurring billing working reliably, and their team has been hands-on in helping us reduce declines and improve approval rates. ----- ### "Great Tool for Cross-Border Payments" — 4.0/5 > **Christina** | *12 September 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: UpGate offers a user-friendly platform making it east to manage and track payments. I also appreciate the support team's responsiveness when questions arise. > > **Cons**: Better reporting features - more detailed reports in order to to be able to perform more detailed analysis. > > Smooth and efficient overall experience. Reliable platform for processing payments and interface which is easy to use. Overall it's been a positive experience. ----- ### "A Reliable Partner with Exceptional Communication and Flexibility" — 5.0/5 > **mike** | *15 October 2025* | Internet | Recommendation rating: 9.0/10 > > **Pros**: pGate is extremely easy to communicate with. They have dedicated team members for both commercial and technical topics, and collaboration with them has been smooth and efficient from the start. Everyone we’ve worked with is flexible, proactive, and genuinely committed to helping their partners grow. A technological platform can always be built, but it’s the people behind it that make the real difference, and in this case, the UpGate team truly stands out. > > **Cons**: At the beginning, some technical features we needed were not yet available. However, the positive side is that UpGate immediately added them to their roadmap and their tech team developed the required functionality quickly, not only for us but also for other merchants. > > Our overall experience with UpGate has been excellent. It’s a partner that listens, adapts, and continuously improves. We highly value their openness, flexibility, and strong focus on building long-term relationships based on trust and growth. ----- ### "Reliable platform with great support" — 5.0/5 > **Olesea** | *29 September 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: UpGate provides a convenient and intuitive platform for managing online payments. The reporting tools, payment processing visibility, and support team are especially helpful for daily operations. > > **Cons**: I cannot think of any major issues at the moment. If you need any help or have questions, the support team is always ready to assist. > > Overall, we have had a very positive experience with UpGate. The support team is responsive and helpful, the platform offers a wide range of features, and the navigation is clear and intuitive. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/523896/UpGate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data