---
description: Review of ShopView Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ShopView | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# ShopView

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> ShopView: Streamlining Heavy-Duty Repair Shop Operations&#10;Managing a heavy-duty truck repair or fleet maintenance shop demands seamless coordination across technicians, service orders, inventory, and financials. ShopView is purpose-built to eliminate manual errors, improve efficiency, and give repair businesses full visibility into performance and profitability.&#10;&#10;Work order management is streamlined with real-time job tracking and technician scheduling based on availability and expertise. Automated preventive maintenance ensures vehicles are serviced on time, with reminders tied to service intervals, warranties, and compliance requirements. Fleet and service history tracking makes it easy to manage recurring work and maintain consistent standards.&#10;&#10;Smart inventory control helps shops maintain accurate stock levels, automate reordering based on usage patterns, and reduce waste through optimized parts planning. Financial tools allow businesses to generate invoices directly from service orders, track outstanding payments, and integrate seamlessly with QuickBooks and other accounting systems.&#10;&#10;Advanced reporting and analytics deliver insights into technician productivity, labor costs, revenue trends, and shop-wide performance - helping business owners make informed, data-driven decisions. Security and compliance are built in, with encrypted data storage and role-based access controls to protect sensitive information and meet industry standards.&#10;&#10;Designed to scale, ShopView supports single and multi-location operations with standardized workflows, centralized dashboards, and mobile-friendly access from any device. Whether you’re managing a diesel repair shop, fleet service operation, or heavy equipment maintenance team, ShopView gives you the tools to reduce downtime, increase profitability, and take full control of your business.
> 
> Verdict: Rated **5.0/5** by 40 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 40 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShopView

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Accounting
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Customer Database
- Customer History
- Data Import/Export
- Employee Scheduling
- Estimating
- Inspection Management
- Inventory Control
- Inventory Management
- Job Tracking
- Labor Cost Reporting
- Labor Rates
- Maintenance Scheduling

## Integrations (1 total)

- QuickBooks Online

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Car Repair Software](https://www.softwareadvice.co.nz/directory/4261/auto-repair/software)

## Related Categories

- [Car Repair Software](https://www.softwareadvice.co.nz/directory/4261/auto-repair/software)
- [Fleet Maintenance Software](https://www.softwareadvice.co.nz/directory/1148/maintenance/software)

## Alternatives

1. [ARI](https://www.softwareadvice.co.nz/software/97484/ari-auto-repair-invoices) — 4.6/5 (661 reviews)
2. [AutoLeap](https://www.softwareadvice.co.nz/software/120367/autoleap) — 4.8/5 (747 reviews)
3. [AutoRepair Cloud](https://www.softwareadvice.co.nz/software/29965/autorepair-cloud) — 4.9/5 (163 reviews)
4. [NAPA TRACS](https://www.softwareadvice.co.nz/software/76836/napa-tracs) — 4.2/5 (264 reviews)
5. [Autorox](https://www.softwareadvice.co.nz/software/340932/autrorox) — 4.8/5 (63 reviews)

## Reviews

### "Growing Together" — 5.0/5

> **Juliet** | *28 May 2026* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10
> 
> **Pros**: Parts entry is super easy. Their customer support is wonderful. They are growing and advancing alongside our company. The QBO integration makes it fit wonderfully into our existing record keeping programs.
> 
> **Cons**: Like all programs, there are some functionality and bugs that need improvement. The team is always fast to respond to any concerns and prioritize functionality that's important to our operation.
> 
> It's been a wonderful and collaborative experience. It's an easy system for new employees to learn and the integration with QBO has been super helpful.

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### "Shopview \> Fullbay" — 5.0/5

> **Michael** | *25 May 2026* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service is the best part of the whole program. The monthly fee is very affordable. The program works on all platforms. The customer service is open to all changes or modifications you need for the software.
> 
> **Cons**: I run a small engine shop, of which the software was not design for me, but slowly the team is making the necessary changes. If your in Canada, you have to pay in US currency.
> 
> The best part of the whole experience is the person in charge of my integration let me test the software in its  entirety, for has long as I needed. Fullbay did not want me to test beforehand , that only made me choose Shopview. If I find a bug or a problem, there is always someone in the chat ready to help.

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### "Great People, Great Program" — 4.0/5

> **Alli** | *30 July 2026* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: ShopView has been great for our new shop to see how our technicians are doing, how our business is doing and tracking our inventory. I have enjoyed the ease of use of the software, as well as the ability to check in on the shop on the go if I am not physically there. The support that comes with ShopView has been next level. If I don't know how to use a feature, the chat box is great for quick questions and the support from my rep is next level. The coaching and support from \[sensitive content hidden\] has been incredible. I truly enjoy this software and the people. I looked through and had multiple other companies that I did a walkthrough with, ShopView made the most sense for our mixed heavy duty, ag, construction and light duty vehicle shop. I enjoy the QB integration as well, it helps me not have to do multiple data entry points.
> 
> **Cons**: It would be great for our field technicians to clock their time in the field when they don't have service and still be able to work through WO. We are very rural and cell service is very spotty.

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### "Reports That Don’t Report to a Spreadsheet From The Abyss" — 5.0/5

> **Jeffery** | *16 May 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Let me just say: if ShopView's "Reports" page were a person, I’d buy them a drink and a cookie. This thing is the MVP of my workday. The number of features that this beast unleashes is mind-boggling.&#10;&#10;What I like best (aside from the fact that it doesn't make me cry like Shopmonkey used to) is how it lets me track "technician efficiency" in a beautiful, job-by-job, line-by-line symphony of productivity. You pick your date range, you get your data, and voila—numbers\! Useful numbers\! In formats that don't make you want to throw your computer into the river.&#10;&#10;It doesn’t stop there. The “advisor analysis” tab does the same magic for service advisors. It’s like ShopView handed me a crystal ball for team performance, only it’s not mystical—it’s just shockingly well-designed software.&#10;&#10;Gone are the dark days of building Franken-sheets in Excel, manually dragging formulas across columns. Now I just click a few buttons, export in the format of my choosing (Excel, maybe a stone tablet if they add that next), and boom—clarity.&#10;&#10;In short, ShopView's Reports page is the best thing to happen to my workflow since the invention of Ctrl+Z. Bravo.
> 
> **Cons**: Right now? I’ve got nothing bad to say about ShopView. Zilch. Nada. It’s the software equivalent of finding fries at the bottom of the bag—unexpectedly delightful and exactly what you needed.&#10;&#10;It’s genuinely filling a big gap in the industry. Before this, we were stitching together data like medieval monks with spreadsheets. Now, it’s just point, click, export, done. I don’t even get the chance to scream into my monitor anymore. And I miss that a little. But I’ll get over it.&#10;&#10;If I had one tiny suggestion—make it free. Completely, 100% free. I mean, if you’re already changing the game, might as well go full superhero.
> 
> Before ShopView, I’ve spent more hours (and let’s not talk about the dollars) wrestling with clunky software and spreadsheet gymnastics just to get the right data to manage my team properly. Seriously, this thing is saving me time, money, and probably a few remaining brain cells. At this point, it feels less like software and more like a very competent coworker who actually shows up on time and knows what they’re doing.

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### "Affordable.  Attainable.  Accessible.  Amazing." — 5.0/5

> **WB** | *14 May 2026* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: The entire staff from sales to ownership are friendly and accessible.  Training is thorough and proactive.  Product usability is intuitive and easy to implement and roll out.
> 
> **Cons**: I would like to see more API connectivity with other business applications we are using but as I understand it they are rolling out more such capabilities in the coming months.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/522802/ShopView)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/522802-ShopView/> |
| en-AU | <https://www.softwareadvice.com.au/software/522802/ShopView> |
| en-GB | <https://www.softwareadvice.co.uk/software/522802/ShopView> |
| en-IE | <https://www.softwareadvice.ie/software/522802/ShopView> |
| en-NZ | <https://www.softwareadvice.co.nz/software/522802/ShopView> |

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