--- description: Review of Epicor Prophet 21 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Epicor Prophet 21 | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Warehouse Management Software](/directory/251/warehouse-management-system/software) > [Epicor Prophet 21](/software/521541/Epicor-Prophet-21) # Epicor Prophet 21 Canonical: https://www.softwareadvice.co.nz/software/521541/Epicor-Prophet-21 Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/521541/Epicor-Prophet-21?page=2) > Prophet 21 gives distributors real-time inventory insights to always know what's in stock and available to promise customers. The automatic forecast engine leverages machine learning to select the best statistical forecast model from dozens of options to improve demand planning. Prophet 21 also includes a Warehouse Management System (WMS) tailored for distributors with features like barcoding and automation to reduce warehouse bottlenecks. Up-to-the-minute financial reports and dashboards provide actionable visibility into receivables, payables, profitability, and other key financial metrics. Prophet 21 captures critical order data to eliminate manual errors while seamlessly feeding information into the back-end system. Epicor Report Studio empowers users to create operational reports and dashboards to paint a clear picture of the business. > > Verdict: Rated **3.8/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 83 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Epicor Software - **Location**: Austin, US - **Founded**: 1996 ## Commercial Context - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, New Zealand, United Kingdom, United States ## Features - "What If" Scenarios - 3PL Management - AI Copilot - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Audit Management - Audit Trail - Backorder Management - Backup and Recovery - Bank Reconciliation - Barcode Recognition - Barcode/Ticket Scanning - Barcoding/RFID - Batch Processing ## Integrations (17 total) - Automation Studio - Avalara - Axxis - BarTender - CPQing - Data Interchange EDI Solutions - Eclipse - Enterprise Content Management (ECM) - Grow - Payroll - Sales Management Database - Sales Management Software - Salesforce Platform - Squarespace - TrackAbout ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Warehouse Management Software](https://www.softwareadvice.co.nz/directory/251/warehouse-management-system/software) ## Related Categories - [Inventory Control Software](https://www.softwareadvice.co.nz/directory/2089/stock-control/software) - [Purchasing Software](https://www.softwareadvice.co.nz/directory/528/purchase-order/software) - [Distribution Software](https://www.softwareadvice.co.nz/directory/4730/distribution/software) - [ERP Systems](https://www.softwareadvice.co.nz/directory/4365/erp/software) - [Inventory Management Software](https://www.softwareadvice.co.nz/directory/4490/inventory-management/software) ## Alternatives 1. [NetSuite](https://www.softwareadvice.co.nz/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews) 2. [Agiliron](https://www.softwareadvice.co.nz/software/7930/agiliron) — 4.5/5 (49 reviews) 3. [Odoo](https://www.softwareadvice.co.nz/software/77019/odoo-pos) — 4.2/5 (1294 reviews) 4. [Focus X](https://www.softwareadvice.co.nz/software/3600/focus) — 3.7/5 (102 reviews) 5. [Bling](https://www.softwareadvice.co.nz/software/470071/Bling) — 4.7/5 (102 reviews) ## Reviews ### "Been with P21 product for 23 years. Have not wanted to change ever" — 4.0/5 > **Leo** | *6 March 2018* | Recommendation rating: 7.0/10 > > **Pros**: The ability to see all facets of history in every ribbon/window and can go way back in time. The inventory module allows for us to go into our warehouse directly to where the item is and we can see costs, sales, quotes, etc. > > **Cons**: The accounting package is staid and doesn't allow for easy access to edit. Records are like pictures so you can't edit rather than documents you can. Also, support was by far the overriding reason I crowed about P21/Epicor but not anymore. To often I get people who tell me to look at a solution in their data base rather than assisting me with my current issue, or don't even realize that I am hosted. > > The ability to communicate everything about inventory, sales, purchase with everyone on our team at the same time. It is rather intuitive so training is fairly easy. Month end procedures are documented and easy to do. ----- ### "Nice design, but has AP design flaws" — 4.0/5 > **Jamon** | *7 December 2024* | Industrial Automation | Recommendation rating: 7.0/10 > > **Pros**: User friendly interface, behaves very intuitively > > **Cons**: Inherent internal control risks from a disbursements standpoint; the data structure behind address management (linked addresses for customer/supplier/vendor profiles) is good in theory but creates issues in practice when you need to modify the address for one record but not all ----- ### "Stay Away\!" — 1.0/5 > **Rachel** | *12 January 2026* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: NOTHING. The website appearance is more sophisticated than the software itself. Font and graphics have not been updated from DOS. The system is not auditing proof. Has no build in financial reports. Including basic accounting 101 such as P\&L, balance sheet, general ledger activity, or bank reconciliation reports. You must create your own forms using either Excell or Crystal reports. Manually map each line and column to their database and fields. In other words, you must hire a software programmer that knows SQL. This is NOT a user-friendly software. A simple example - to view a customer's records you must go to various screens. One to see their contact information, another to view their purchase and payment activity, another to update phone number, another to change address, and yet another to re-print an invoice. > > **Cons**: Everything. From inventory management, finance, to sales. The verbiage, and titles throughout the system are uncomprehensible. It's obvious it was written in a foreign language translated into English using a dictionary, without common sense. They take no accountability for bugs > > An unethical company that mis-represents itself as a leader in the industry. It's not a true ERP system, rather small individual databases with a poor and unsuccessful attempt to integrate them together. The databases do not communicate with each other, and if they do, it's at a minimal level. Be prepared to adapt to a day/month/year format, and 24-hour time printing on all documents, and accept customer service replies stating, "We are not responsible for any bugs or lack of audit proof tracking". ----- ### "Strong, robust and flexible" — 5.0/5 > **Bruno** | *30 September 2019* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: Deep functionalities in multiple areas Flexibility in term of technology (UDFs, business rules and screen customization capabilities) > > **Cons**: A bit late on the market for bringing a web base version and as far as mobility is concerned > > The application's flexibility allows us to tailor the application to very specific business needs and allow bringing creativity to address our needs ----- ### "Great Product - Great Staff" — 4.0/5 > **Brent** | *30 September 2019* | Wholesale | Recommendation rating: 9.0/10 > > **Pros**: Information at your fingertips - inventory, orders, sales. Ease of use and scaleability. Ease of forms modification. Keeping up with modern innovations such as cloud and AI > > **Cons**: Overall system speed. Base reporting. You can always get what you want in reporting IF you know your Crystal and/or SQL. > > Have been a P21 "Partner" for over 22 years. I believe that it is the best software fro Distribution on the market, although not the cheapest. They work closely with Microsoft and innovative 3rd Parties as well as internally to continually provide innovation and better performance. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/521541/Epicor-Prophet-21?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/521541/Epicor-Prophet-21) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data