--- description: Review of SOPHIA Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SOPHIA | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Healthcare LMS Software](/directory/3801/healthcare/software) > [SOPHIA](/software/521136/SOPHIA) # SOPHIA Canonical: https://www.softwareadvice.co.nz/software/521136/SOPHIA Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/521136/SOPHIA?page=2) > SOPHIA is designed for organisations that need more than document storage, they need confidence that policies are understood, followed and consistently applied in practice. Whether you are managing clinical guidelines, operational procedures or regulatory documentation, SOPHIA helps you move from static policies to clear, usable processes that people can actually follow. At its core, SOPHIA combines structured policy management with interactive SOPs. Teams can create, edit, review and approve documents within a controlled workflow, ensuring full version control and auditability. Once published, policies are transformed into step-by-step interactive processes with decision points, making them easier to navigate in real-world scenarios. This is particularly valuable in complex, high-risk environments where clarity and consistency are critical. For governance and compliance leads, SOPHIA provides real-time visibility of document status across the organisation. Dashboards highlight what is in date, overdue or pending approval, while automated reminders ensure nothing is missed. Every action is tracked, creating a complete audit trail to support inspections, assurance processes and internal reviews. For frontline teams, SOPHIA improves usability and access. Staff can quickly find the latest approved guidance, follow interactive workflows and understand exactly what to do in specific situations. This reduces variation, supports onboarding and helps embed best practice across teams. SOPHIA is built for secure, enterprise-wide use. It supports role-based access controls, integrates with Microsoft Entra ID (Azure AD) and aligns with recognised standards including ISO/IEC 27001 and GDPR. The platform is cloud-based, accessible via modern web browsers and designed to scale across large, multi-site organisations. Our customers include healthcare providers, universities and regulated organisations where compliance, safety and operational consistency are critical. Typical use cases include policy and SOP management, audit and inspection readiness, training and onboarding support and standardisation of complex processes. We provide structured onboarding and ongoing support to ensure successful adoption. This includes implementation guidance, user training for administrators and editors and regular check-ins to support continuous improvement. Our team works closely with customers to align SOPHIA to their governance frameworks and operational priorities. > > Verdict: Rated **4.9/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 9 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Carradale Futures Horizon - **Founded**: 2017 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Academic/Education - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Archiving & Retention - Assessment Management - Audit Management - Audit Trail - Autosave - Certification & Licensing - Change Management - Collaboration Tools - Commenting/Notes - Communication Management - Compliance Management - Compliance Tracking - Configurable Workflow ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Healthcare LMS Software](https://www.softwareadvice.co.nz/directory/3801/healthcare/software) ## Related Categories - [Healthcare LMS Software](https://www.softwareadvice.co.nz/directory/3801/healthcare/software) - [Business Process Management Software](https://www.softwareadvice.co.nz/directory/4351/bpm/software) - [Training Software](https://www.softwareadvice.co.nz/directory/1232/online-training/software) - [Accreditation Management Software](https://www.softwareadvice.co.nz/directory/4354/accreditation-management/software) - [Remote Work Software](https://www.softwareadvice.co.nz/directory/4592/remote-work/software) ## Alternatives 1. 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I also appreciate that documents are always kept up to date, which helps ensure accuracy and consistency across the team. Overall, it makes processes clearer, more accessible, and easier to follow in day-to-day work. > > **Cons**: At the moment, nothing significant comes to mind. My experience has generally been very positive, and the system works well for its intended purpose. Any minor issues have been small and have not impacted my overall use of the platform. > > My overall experience with SOPHIA has been very positive, particularly as it serves as a one-stop shop for all SOPs and processes. The platform enables users to follow procedures step by step, improving clarity and helping to minimise errors. One of its key strengths is the centralised system, where all policies and procedures are stored in a single location. This makes it easy to access the most up-to-date information and promotes consistency across teams. The ability to monitor compliance and user activity is also highly beneficial, especially in environments where accountability and audit preparedness are essential. ----- ### "User friendly Software within NHS" — 5.0/5 > **shabana** | *9 April 2026* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: It is user friendly and you can view SOP written by other professionals which is helpful to prevent in recreating the wheel and you can adapt to theirs. More over I like the AI feature to write description > > **Cons**: There is nothing I dislike about SOPHIA; in fact, it has exceeded my expectations in every aspect. The features are thoughtfully designed, and the overall performance is reliable and efficient. It has made my tasks easier and more enjoyable to complete. I genuinely appreciate how seamless and user-friendly the experience is, and I look forward to continuing to use it regularly in the future. > > My overall experience has been excellent. The software is easy to navigate, performs reliably, and offers all the features I need in a clear and efficient way. It has significantly improved my productivity and made tasks simpler to complete. I appreciate how smooth and user-friendly it is, making it a pleasure to use on a regular basis. ----- ### "Collaboration" — 4.0/5 > **Rebecca** | *9 April 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: digital dashboard for compliance, edit via platform for updating guidelines. SOP function for making guidelines easier to follow. > > **Cons**: Some time to customsie to our needs but the team were excellent at listening and sharing how best to make things work. > > It has been a very good experience and the one to one personal touch and support by the team ahs been excellent. The compliance dashboard really aids managing compliance and reporting assurance. The safety checks element of the platform has been a huge help and really is user friendly. ----- ### "Invaluable asset to our service" — 5.0/5 > **Emma** | *14 August 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The functionality is really easy to use and easy to teach others to use. > > **Cons**: When adding on a new Process and you wish to add who the Process if for the list is not in alphabetical order. > > Easy to use, amend and to add on new SOPs. Processes, checklists and policies are all in alphabetical order and are searchable. It has quickly become an invaluable asset to our service, as the go to place to get answers on how to do. ----- ### "Intuitive and simple to use" — 5.0/5 > **Davinia** | *1 August 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The ease of uploading and sharing . The central location of sop's helps our multi site operations. > > **Cons**: Could be easier to edit as you only see part of the sentance when you define steps etc. > > Very simple and really intuitive to use, the team are really helpful and responsive. The more we use the greater functionality we are discovering ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/521136/SOPHIA?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/521136/SOPHIA) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data