--- description: Review of SOPHIA Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SOPHIA | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Healthcare LMS Software](/directory/3801/healthcare/software) > [SOPHIA](/software/521136/SOPHIA) # SOPHIA Canonical: https://www.softwareadvice.co.nz/software/521136/SOPHIA Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/521136/SOPHIA?page=2) > SOPHIA is designed for organisations that need more than document storage, they need confidence that policies are understood, followed and consistently applied in practice. Whether you are managing clinical guidelines, operational procedures or regulatory documentation, SOPHIA helps you move from static policies to clear, usable processes that people can actually follow. At its core, SOPHIA combines structured policy management with interactive SOPs. Teams can create, edit, review and approve documents within a controlled workflow, ensuring full version control and auditability. Once published, policies are transformed into step-by-step interactive processes with decision points, making them easier to navigate in real-world scenarios. This is particularly valuable in complex, high-risk environments where clarity and consistency are critical. For governance and compliance leads, SOPHIA provides real-time visibility of document status across the organisation. Dashboards highlight what is in date, overdue or pending approval, while automated reminders ensure nothing is missed. Every action is tracked, creating a complete audit trail to support inspections, assurance processes and internal reviews. For frontline teams, SOPHIA improves usability and access. Staff can quickly find the latest approved guidance, follow interactive workflows and understand exactly what to do in specific situations. This reduces variation, supports onboarding and helps embed best practice across teams. SOPHIA is built for secure, enterprise-wide use. It supports role-based access controls, integrates with Microsoft Entra ID (Azure AD) and aligns with recognised standards including ISO/IEC 27001 and GDPR. The platform is cloud-based, accessible via modern web browsers and designed to scale across large, multi-site organisations. Our customers include healthcare providers, universities and regulated organisations where compliance, safety and operational consistency are critical. Typical use cases include policy and SOP management, audit and inspection readiness, training and onboarding support and standardisation of complex processes. We provide structured onboarding and ongoing support to ensure successful adoption. This includes implementation guidance, user training for administrators and editors and regular check-ins to support continuous improvement. Our team works closely with customers to align SOPHIA to their governance frameworks and operational priorities. > > Verdict: Rated **5.0/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 6 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Carradale Futures Horizon - **Founded**: 2017 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Academic/Education - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Archiving & Retention - Assessment Management - Audit Management - Autosave - Certification & Licensing - Change Management - Collaboration Tools - Commenting/Notes - Communication Management - Compliance Management - Compliance Tracking - Configurable Workflow - Content Library ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Healthcare LMS Software](https://www.softwareadvice.co.nz/directory/3801/healthcare/software) ## Related Categories - [Healthcare LMS Software](https://www.softwareadvice.co.nz/directory/3801/healthcare/software) - [Business Process Management Software](https://www.softwareadvice.co.nz/directory/4351/bpm/software) - [Training Software](https://www.softwareadvice.co.nz/directory/1232/online-training/software) - [Accreditation Management Software](https://www.softwareadvice.co.nz/directory/4354/accreditation-management/software) - [Remote Work Software](https://www.softwareadvice.co.nz/directory/4592/remote-work/software) ## Alternatives 1. 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It has quickly become an invaluable asset to our service, as the go to place to get answers on how to do. ----- ### "Intuitive and simple to use" — 5.0/5 > **Davinia** | *1 August 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The ease of uploading and sharing . The central location of sop's helps our multi site operations. > > **Cons**: Could be easier to edit as you only see part of the sentance when you define steps etc. > > Very simple and really intuitive to use, the team are really helpful and responsive. The more we use the greater functionality we are discovering ----- ### "Sophia Review" — 5.0/5 > **Khateeb** | *1 August 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Access to all the processes and policies for our organisation. Real time updates. Better for the staff to understand. It supports multi tasking and training for staff or new members. The platform is a refresher guide if you forgotten how to do a task. > > **Cons**: Unable to log on at times due to troubleshooting internet issues. > > Easy to use and navigate. Better for the environment. Supports monitoring and auditing. Overall its a powerful positive tool for the organisation. ----- ### "User- friendly Sophia review\!" — 5.0/5 > **Maria** | *8 August 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The platform is user-friendly and easy to use, allowing even those with minimal technical skills to navigate it effortlessly. The platform contains useful information, particularly for duty tasks, and provides step-by-step guidelines to proceed from the start of the referral until the end. > > **Cons**: Despite its user-friendly design, those who are less familiar with digital tools may find it a bit challenging to get started. > > My overall experience with SOPHIA is positive. It is an excellent platform for new staff who can quickly find the information they need. The regular updates to the information keep the content current and relevant, which is important for maintaining effective tasks. ----- ### "Excellent learning platform for accessing relevant information and documents relevant to Teams" — 5.0/5 > **Margaret** | *2 August 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Every document that has been set up is easy to access > > **Cons**: nothing specific. we are still learning to familiarise with the system > > Easy to navigate to find a document. Structures are sequenced and appropriate resources where teams are able to find relevant documents easily. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/521136/SOPHIA?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/521136/SOPHIA) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data