--- description: Review of EV Reach Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: EV Reach | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/4537/remote-support/software) > [EV Reach](/software/52113/goverlan-reach) # EV Reach Canonical: https://www.softwareadvice.co.nz/software/52113/goverlan-reach Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/52113/goverlan-reach?page=2) > EV Reach is an on-premise IT remote system management solution. Key features include advanced remote control, background system management, ad integration and management, global IT process automation, IT compliance and smart-card support. The remote control feature provides on-demand assistance to users by providing agents with remote access to external systems across any location. The solution also offers communication channels such as live chat, SMS messaging and information sharing via video recording or screen snapshots. The background management feature helps users search for a queries, manage and control workstations and access real-time information. EV Reach’s active directory management helps agents conduct active directory searches, manage user accounts, group memberships, scan inactive account users and manage bulk passwords. Goverlan Reach supports multiple platforms such as GovRC, GovRCMD, VNC, RCP, Telnet, AMC and SSH. > > Verdict: Rated **4.6/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 132 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: EasyVista - **Location**: New York, US - **Founded**: 1988 ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Goverlan Reach - An EasyVista Company offers a free trial and demo. Paid subscription pricing is monthly per concurrent tech: Standard - $40/month per concurrent tech (billed annually) Professional - $90/month per concurrent tech (billed annually) Enterprise - $170/month per concurrent tech (billed annually) Incident Management - $55/month per concurrent tech (billed annually) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Active Directory Integration - Activity Tracking - Alerts/Notifications - Annotations - Application Management - Audit Trail - Authentication - Chat/Messaging - Collaboration Tools - Commenting/Notes - Compliance Management - Customisable Branding - Customisable Reports - Data Import/Export - Diagnostic Tools - Diagnostics Tools - Document Management - Event Logs - File Management ## Integrations (11 total) - Cherwell Service Management - ConnectWise PSA - Freshdesk - Freshservice - JIRA Service Management - Jira - ManageEngine ServiceDesk Plus - OpenText Core Service Management - ServiceNow - SolarWinds Service Desk - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Remote Support Software](https://www.softwareadvice.co.nz/directory/4537/remote-support/software) ## Related Categories - [Remote Support Software](https://www.softwareadvice.co.nz/directory/4537/remote-support/software) - [Remote Work Software](https://www.softwareadvice.co.nz/directory/4592/remote-work/software) - [Remote Desktop Software](https://www.softwareadvice.co.nz/directory/4019/remote-desktop/software) ## Alternatives 1. 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In addition, there has been a copy and paste bug in the release for many, many versions that has remained unfixed. ----- ### "Goverlan in Secondary Edication" — 5.0/5 > **Verified Reviewer** | *9 December 2019* | Primary/Secondary Education | Recommendation rating: 8.0/10 > > **Pros**: What we like most is its ease of use and its features. It database mirrors Active Directory so we know exactly where to find a user or device. Or when we don't its search feature works well and takes us directly to the required resource. The ability to remotely access windows clients as well as mac from one console is very handy, saves us having multiple remote administration apps. > > **Cons**: Unfortunately we find the program sometimes has issues finding clients in remote domain or forests. Usually looking up the clients IP Address from DHCP and connecting via that works, but would be great if we didn't have to do this. > > We have been using goverlan for well over 10+ years and it has been great. We have briefly reviewed it against other similar products but always continue to use Goverlan. ----- ### "Review" — 3.0/5 > **Esteban** | *2 October 2018* | Higher Education | Recommendation rating: 5.0/10 > > **Pros**: its easy to use, can go between windows and see multiple machines at once > > **Cons**: it donst always work and it crashes alot ----- ### "Overall Satisfied" — 4.0/5 > **Verified Reviewer** | *25 September 2018* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: Price was a major deciding factor for me. At the time they were one of the few options with perpetual licensing. Easy to deploy. Client app is not resource intensive. Customization and automated reports Provides a lot administrative back-end where work can be done without disturbing the user. Ability to aid users remotely, eliminating need for third party remote tools that we cannot control. > > **Cons**: The customizing can be a bit more intuitive and easier. It took a little while to get used to. I used other RMM tools before that I found were somewhat better in this regard. I've come across many installed application that I could not remove from the admin console. Would have been good if it could connect with WSUS or it's own repository to manage Windows Updates. The Technician versio can't use any customizations created. It's kind of handicapped to just remoting in. > > Overall I am satisfied with the value I receive for the price I paid. I use it daily. ----- ### "Must have for ITSM world" — 5.0/5 > **Philip** | *3 December 2019* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: I can easily navigate AD reset passwords, remote PC’s. Reporting. Just to name a few of this very capable product > > **Cons**: Not a biggie, but would love to see more with windows patching incorporated into the product > > I have been working with this product over 20 years in my IT career. Every company I bring it to thanks me for introducing this product it really helps with service management teams. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/52113/goverlan-reach?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/52113/goverlan-reach) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data